Having trouble launching Blend on Windows 8.1 (fresh install)

Question

Hi all,
I recieved my BlackBerry Passport this past Tuesday, and have been having issues with launching Blend ever since.
My BlackBerry Passport is running the latest official version: 10.3.0.908
I'm running Windows 8.1 64-bit on my Desktop
Installed Blend "BlackBerryDesktopSofware_bundle116.exe"
Passport is fully recognizable on BlackBerry Link.
Issue: Whenever I double click the BlackBerry Blend icon on my Desktop, it never loads.
Only error message i've received:  "PeerManager.exe" was missing, but I have not been able to recreate this problem since reinstalling Blend.
I've tried disabling my anti-virus (Kaspersky).
Any ideas?
Thanks,
Alvin

Answer 1

Hello,
Are you able to share your Blend logs?
On a Windows PC:
C:/Users/<username>/AppData/Local/Temp/Screenshot_<date>.png
C:/Users/<username>/AppData/Local/BlackBerry/Blend/Logs
C:/Users/<username>/AppData/Local/Temp
(BBBlend_Install.log, rim_usb_install_log*.log, blackberryncm_log*.log, blackberry_desktop_software_*.log, ConnectivityRegistryKeys.txt, "BlendIPConfigAllOutput.txt, BlendRouteOutput.txt, BlendMSInfo32.nfo)
C:/Windows/inf (setupapi.dev.log)
C:/Windows" (setupapi.log)
C:/Users/<username>/AppData/Local/BlackBerry/Blend/Logs
C:/Users/<username>/AppData/LocalLow/BlackBerry/Blend/Logs
C:/Users/<username>/AppData/Local/Research In Motion/BlackBerry 10 Desktop/Logs/PeerToPeer
C:/ProgramData/Research In Motion/Tunnel Manager
C:/ProgramData/Research In Motion/BlackBerry 10 Desktop/Logs/PeerToPeer
C:/Users/<username>/AppData/Local/BlackBerry/Blend
C:/Users/<username>/AppData/Roaming/Research In Motion/BlackBerry 10 Desktop/RemoteAccess/nginx/conf"
On a Mac PC:
$TMPDIR/Screenshot_<date>.png
$TMPDIR/BlendSample_Blend_*txt
/Users/akwak/Library/Application Support/BlackBerry/Blend/Logs
/Users/akwak/Library/Logs/BlackBerry/PeerManager
/Library/Logs/BlackBerry/TunnelManager
/Users/akwak/Library/Logs/DiagnosticReports
/Library/Logs/DiagnosticReports
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