Having trouble pairing my iPhone and iTunes with Remote.

So, I know that these are to the ways to use Remote. When trying to pair with an iTunes library, steps 1 and 2 work but when I open iTunes on my computer, the Remote button does not appear. When trying to pair using Home Sharking, steps 1-4 work but my library does not show up for me to select. I am using an iPhone 5S and MacBook Pro, both with the most current versions of iTunes.

Hey brenyo!
Here is an article that will help you troubleshoot this issue with your Remote pairing:
Remote app for iPhone, iPad, or iPod touch can't connect to iTunes or Apple TV
http://support.apple.com/kb/ts1741
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden

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