Having trouble playing 1 of my iTunes tracks

Dear ITunes staff,
For some reason my iTunes won't play track 5: On Top of the World, from Imagine Dragons. Plays the full digital CD except this one...it is pretty frustrating...I deleted it and redownloaded it and it just wont play... Please rectify this problem on the cloud, thank you. Albert...

The people responding in this forum are just other Apple product users like you, not Apple itself.  Apple Support Communities is primarily an end-user to end-user (i.e., users like you helping other users) technical issue support feature. Feedback will likely get more attention if you send it using:
http://www.apple.com/support/itunes/

Similar Messages

  • TS1718 Is anyone else experiencing trouble playing video in itunes?  Video intermittenly pause and plays without audio?  Video used to play fine this problem only started since the last version of itunes, version 7.  Just updated to v. 11 still having sam

    Is anyone else experiencing trouble playing video in itunes?  Video intermittenly pauses and also plays with not audio.  Video used to play fine.  This problem only started since I upgraded to version 7.  I have not used itunes since then because I couldn't watch anything without experiencing these problems.  I was waiting for the next version to come out and hoped it would fix the problems I was having, but no such luck.  I just upgraded to the latest version, version 11 and I'm still having the same problems.  Anyone else having these same issues and if so, any solutions?

    Is anyone else experiencing trouble playing video in itunes?  Video intermittenly pauses and also plays with not audio.  Video used to play fine.  This problem only started since I upgraded to version 7.  I have not used itunes since then because I couldn't watch anything without experiencing these problems.  I was waiting for the next version to come out and hoped it would fix the problems I was having, but no such luck.  I just upgraded to the latest version, version 11 and I'm still having the same problems.  Anyone else having these same issues and if so, any solutions?

  • HT5731 I just downloaded a star trek episode, "The Gamesters of Triskelion" but I am having trouble playing it on my computer...what do I need to do???

    I just downloaded a TV episode from the iTunes Store, but so far am having trouble playing the full episode. (It only plays the :20 "preview")...what am I doing wrong???

    How are you trying to play it ? The full episode should have downloaded into the TV Shows part of your iTunes library - is that where you are trying to play it from ?

  • I am having trouble playing MFX files in Premiere Pro CC. The audio is out of synch. Is there a way to monitor the audio correctly?

    I am having trouble playing MFX files in Premiere Pro CC. The audio is out of synch. Is there a way to monitor the audio correctly?
    Many thanks

    Chances are the pinnacle is producing .avi files or MPEFG1/2 streams - iTunes may know how to decode the audio but not the video. Download Handbrake and try running the Pinnacle files through it and adding to iTunes - use Universal format unless you have a specific device in mind.
    Keep copies of the originals.
    Another option might be to try to install Perian.  Can't remember if the Apple MPEG2 plugin allows MPEG2 to be played in iTunes.
    AC

  • Is anyone having trouble playing movies they purchased?  I have no issue watching netflix or previews but I can't watch what I already purchased.

    Is anyone having trouble playing movies they purchased?  I have no issue watching netflix or previews but I can't watch what I already purchased.

    A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
    Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
    Also check your payment details, make sure your details are exactly how they appear on your credit card statement, you might also try changing some of those details, saving them and changing them back again.
    You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
    Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
    At this point in time, I’m wondering if this could be related to (but not restricted to) the new feature that allows others to come into your home and use your Apple TV to download and play their content on your Apple TV without logging into their account on your Apple TV. The Terms of Use for iTunes Store content have always been to require you to only purchase and play the content from the store in the location where you live and to use a credit card registered in that location. Previously Apple seem to have been somewhat lenient on enforcing such restrictions, perhaps now they are not. However I don’t really have any evidence to support this suggestion, except that changes made to accounts in these areas do appear to be helping many.
    If you are successful in resolving your problem, perhaps you would let us know exactly which action resolved the problem for you. If you are having this problem to begin with, can you also tell us your location.

  • I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4.  I am currently connected to a perfectly running WiFI connection.  Why am I not able to connect anything?  I've tried ALL the fixes suggested.  HELP!!!!!!!!!

    I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4.  I am currently connected to a perfectly running WiFI connection.  This just started happening today (2/19/14)!  Why am I not able to connect anything?  I've tried ALL the fixes suggested.  HELP!!!!!!!!!  BTW, I know my Wi-Fi connection is good because I'm using it on my desktop and other people in my office are also connected on their iPhones and desktops.  Again, HELP!!!!

    You may not really be connected to your WiFi network.
    Your router may not have given your iPhone a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPhone (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

  • Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account    is not valid in the US  store"

    Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account    is not valid in the US  store" As I am new at this I don't know what I can do to remove this problem.

    What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.

  • Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'

    Having trouble trying to install itunes 10.5. Receive message saying 'There is a problem with this installer package. A program required for this install to complete could not be found. Please contact product vendor'

    Managed to get the installation sorted. Go to Control Panel, and where you have a list of all installed programs, repair all the Apple/Itunes related programs. Installation worked fine after that. Hopefully it helps you out too!

  • I'm having trouble getting music from itunes on computer to my iphone?

    I'm having trouble getting music from itunes on my computer library to my iphone can someone please tell me what i'm  doing wrong?

    Hi ckwools,
    Welcome to the Support Communities!
    What is the specific issue?  Are you getting an error message? The article below will provide some general information on syncing with iTunes:
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/ph12313
    Cheers,
    - Judy

  • I am having trouble buying songs on Itunes.  When I hit "buy", nothing happens.  Any suggestions?

    I am having trouble buying songs on Itunes.  When I hit "buy", nothing happens.  Any suggestions?

    I have the same problem, but discovered I can 'gift' itunes. I can't update my itunes version because my operating system doesn't support it and I can't update my operating system because my laptop is too old. 2008. have rebooted,  retried, done all I can think of... still not working. Waiting for I support to respond.

  • Blackberry having trouble playing youtube videos

    I own a blackberry curve 8530 and its having trouble playing youtube videos. It plays youtube videos up to 59 seconds and then it stops. It gives me the same error message saying:
    "An error has occured attempting to play the media".
    I have tried turning on and off my phone, pressing alt+enter+del, and doing the battery pull. None of those methods have worked.
    Has anyone had this problem, and if so, how did you fix it? Ive pretty much have tried everything i could think of and none of the forums seems to have a solution.
    Is the phone the problem or is youtube?
    If you know of the solution, your help will be greatly appreciated.

    Hello hashbrown602,
    The following post by Cory from the Inside BlackBerry Help Blog outlines a few steps you can try to successfully play videos from YouTube.
    http://helpblog.blackberry.com/2011/03/watch-youtu​be-on-blackberry/
    If you still have issues after going through each of the steps, you may want to contact your wireless service provider to check your data plan settings.
    Cheers,
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • Having trouble downloading and installing iTunes to my pc Windows 7

    I am having trouble downloading and installing iTunes to my PC with Windows 7.   I have been trying for 4 hours and can't get it to download.  Any suggestions?

    Do you get an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)

  • I am having trouble with billing.  Itunes says the security code on my credit card is invalid but the number is correct.  Please advise.

    I am having trouble with billing.  Itunes store says the security code is invalid but it is correct. Please advise

    You'll need to contact your bank about this my friend.

  • I am having Trouble adding Audiobooks in iTunes 12

    Hello, I am having Trouble adding Audiobooks in iTunes 12.1.2.27 with OSX Yosemite 10.10.3, I downloaded 4 Audiobooks from Audible, Synced my iPod but the new Audiobooks do not show up in either the Audiobooks or Music section of my iPod after I sync my iPod, I do see them in the Audio section of iTunes but not on my iPod, any help would be greatly appreciated. thank you Michael

    I do have an icon of my iPod but if I click on it it disconnects my iPod from iTunes.
    If the iPod is connected via Wi-Fi, please connect with USB. If it's already on USB, or if USB is the same. log out or restart the computer and also restart the iPod, then try again. If it still doesn't work, see below.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • Im having trouble playing games, dvds and youtube videos. any help?

    Im having trouble playing CD games on my Mac. They open and then close right away everything i need is downloaded. I have trouble watching some YouTube videos. Some play and then the others either go in slow motion or dont play at all. I also am having trouble playing DVDs. the DVD play opens then says that "a valid video device could not be found for playback". If anyone can help me out that wpuld be great.

    For server issues try using OpenDNS servers. System Preferences>Network>Advanced>DNS.
    Click on the + in the left column and insert the following:
    208.67.222.222
    208.67.220.220
    Click OK, then click Apply
    For you reference: http://www.opendns.com
    Actually 10.8.3 is snappier than before. Even Safari (updated). Boot to your ML recovery disk and run Repair Disk from Disk Utility.

  • Why am I having trouble signing in to iTunes with my AppleID? I change it

    Why am I having trouble signing in to iTunes with my AppleID? Once I go through the motions to reset my password on Apple's website & go back to iTunes, I still can't sign on. Should I have two passwords? Is there something I'm missing??

    Yep. Good point.
    To completely shut it down, even in the background, double click the home button to display the row of apps. Then press and hold the Facetime app until the app displays a minus sign. then touch the minus sign.
    The app is now stopped !

Maybe you are looking for

  • Problem viewing streaming video in some wifi networks, but not others

    When I am at work (university), I can not view YouTube videos or video streaming from news sites such as cnn mobile on my ipod touch 2g. <m.cnn.com/videos.jsp?ckey-cnn)06#__1_> When I called Apple support, they had me reset-restore. I still had the p

  • Help ! Going crazy : stuck with leopard Setup Assistant

    I've installed and used Leopard since its launch. Experienced some minor problems : iCal stopped when trying to open a Task... Bin could not empty on securized mode. Today, after the same problem, I had to force to reboot and now it's running to Mac

  • Remove duplicate contact ?

    I have duplicated contacts in my BB Curve 8900. The count given by BB is 1120 (my address book) but it seems it is more 3300 (3 times each). About 15 of them are not duplicated. It is synchronized with Lotus Notes with BES at the office (I think). Al

  • Westell 6100 - bridged or not?

    Hello everyone, I have a seemingly permanently ultra slow DSL connection. Poking around the VZ site I came across the suggestion that the modem should be in bridged mode as I was using a linksys router at the time. I tried live chat - it seemed they

  • MDX Query for Average customer first sale amount for each year

    Hello, I new to MDX, and I am looking to build a query that would get all the first sale amount for the customes and average that.  The intent is to use find an average each year.   I am looking to use this against the adventure works database.    I