Having trouble receiving FaceTime calls on my iPad2

Can not receive FaceTime calls. I can make calls only. What is up

Some folks have discovered that changing their DNS service fixes FaceTime connection issues. The ideal way is to configure your modem/router with DNS service, but often settings in System Preferences/Network on your Mac or Settings/Wi-Fi on your iPad will override the router settings. In this case it may be an issue with the other party. Suggest these settings to them.
Try either of these;
OpenDNS
208.67.222.222, 208.67.220.220
Google Public DNS
8.8.8.8, 8.8.4.4

Similar Messages

  • Trouble receiving FaceTime calls on my Mac Mini using OSX Mountain Lion

    I have a Mac Mini using OSX Mountain Lion, an iPad 2, and an iPhone 4.  I tried to receive  a FaceTime call on my Mac but it was telling the caller that it was busy.  I was however able to call her iPhone from FaceTime on my Mac and we connected that way.  After our video conversation I tried testing this by calling my Mac from my iPhone.  I also received the message that it was busy.  I should also add that when I first received the call I had my iPad FaceTime turned on.  The iPad was ringing but not the Mac.  So I turned off FaceTime on my iPad and had her call me back again using my email address.  As noted it said it was busy.  Please help!

    Do you have different FT addresses on your Mini, iPhone and iPad?
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
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    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
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    http://support.apple.com/kb/TS2755
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    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
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    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
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    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • TS3367 I'm having trouble making Facetime calls with my iphone 4s.  I can receive them; however, I can not make them.  Any ideas of how to fix this? PLEASE HELP!!!  Thank you!

    I am having a problem making phone calls using Facetime.  I was able to use it on two separate occassions; however, now I can not.  I can receive calls, but can not make them.  Not sure what to do.  Any ideas?  Any help would be greatly appreciated.
    Thank you VERY much!

    There are a lot of posts in the forums today with people having problems with iMessage.   There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
    I would just wait it out - I'm sure it will be sorted out soon.

  • TS3274 Hi, have just got new iPad 3 and am having difficulty receiving FaceTime calls from husbands iPhone 4s. IPad wasn't ringing at all and the iPhone would get a message saying iPad was unavailable for FaceTime yet we were using same Internet connectio

    Hi,
    Just got the iPad 3 which is our first and we were messing around with FaceTime between this and our iPhone 4s. The problem was we can FaceTime the mobile but we kept getting a message flag that the iPad wasn't available.
    After much deliberation and googling we have managed to get the iPad to at least ring when we FaceTime it from the iPhone but the new problem is it rings for half a second giving no one a chane to answer.
    Can anyone suggest anything else?
    So far we have checked in setting that all sounds are enabled, put slide switch to mute then flicked the mute button up and down on the side of the iPad above the volume and also changed the DNS numbers on both mobile devices to ensure they sync but I am still having the same problem.
    All answers greatly appreciated

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • Can receive Facetime calls but cannot initiate Facetime calls

    Hi,
    As above, I am having trouble initiating Facetime calls even though I can receive them. I am using the latest software (4.2.1), have restored the phone and reactivated the iPhone and have reset all settings (General < Reset < Reset all settings). I have forwarded the ports specified by Apple for Facetime in my router and have UPnP enabled.
    I should say that occasionally I can make a Facetime call successfully, but usually it rings indefinitely, or gets to the 'connecting' screen and then hangs indefinitely or disconnects after a while.
    I only use Facetime to call my g/f and she has done the same steps to troubleshoot as me on the iPhone with the latest software/resets etc. (but I don't know anything about her router).
    Is it possible I cannot make calls to her because of a problem on her side (even though she can make calls to me), or is it likely to be an issue with my connection?
    Thanks,
    Brophs

    Posted: Nov 25, 2010 5:17 PM
    If your facetime does not work and you don't see the facetime button when you try to initiate a call try texting yourself. Sometimes your phone company has deactivated your text messaging when you hook up your new Iphone 4. Phone them and get it reactivated and it will work. You need three things to activate facetime. 1. Cell phone service (naturally) 2. connection to a router (wifi) and 3. text messaging that works. A text message is sent to complete the connection.
    Have a great day and enjoy facetime.
    Wayne Howkins

  • I am having trouble using Facetime. When connecting with known users the connection drops out just as the other person accepts my call

    I am having trouble with Facetime. On answering my call by another party the connection immediately fails

    Hello alancc1942,
    The following article provdies some useful troubleshooting steps that can help resolve such issues with FaceTime.
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/TS3367
    Cheers,
    Allen

  • I receive Facetime call and when i accept the call. Nothing happen ! I often use Facetime with this friend without problems. The same happen on my iPad...

    I receive Facetime call and when i accept the call. Nothing happen ! I often use Facetime with this friend without problems

    I'm having similar issues.  The iPhone4's face time works just as it always did but the iPad4 is not working.  I can place a call but it won't connect, others can call and it rings but never connects.  I've signed in and out of iTunes, removed and reinstalled the wifi, hard restart, and anything I can think of.  It's driving me nuts!

  • I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account. why is this?

    I've got an iPad and iPhone 4S, both of which are set up for facetime. When someone calls me, both the iPad and phone ring, even though the phone is set to receive facetime calls on the number and the iPad is set for an email account.
    How can I change the setup so on the email only the iPad rings and on the phone number only the phone rings?

    No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
    As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

  • Ipod touch won't ring receiving FaceTime call when in standby

    I am trying to FaceTime one touch from another. If the one receiving the 'call' is in standby it will not ring. If I take it out of standby or disable locking then it rings normally. I am assuming this is because it loses the wifi connection when sleeping? Is there a way to keep it connected? Is there a way to receive FaceTime calls when in standby mode?

    mjl4321 wrote:
    I am trying to FaceTime one touch from another. If the one receiving the 'call' is in standby it will not ring. If I take it out of standby or disable locking then it rings normally. I am assuming this is because it loses the wifi connection when sleeping? Is there a way to keep it connected? Is there a way to receive FaceTime calls when in standby mode?
    Welcome to Discussions, mjl4321
    My iPod touch rings and displays the incoming FaceTime screen from sleep. Yours should, too.
    Here are some things you can consider:
    • If you are using both on the same LAN, try moving one to another wi-fi location. Some users report problems when using more than one FaceTime device simultaneously on the same LAN.
    • If you have multiple devices on your network, check with your ISP for this possibility:
        http://support.apple.com/kb/HT2460
    • Might you merely not be hearing the call? I changed my ringtone to a louder sound and turned the ringer volume to maximum so my partially deaf ears could hear the call if I happened not to be looking directly at my iPod when a FaceTime request was received.
    • Do you have a solid wi-fi connection with minimal interference? I occasionally need to refresh my wi-fi connection. In my case, I think this is due to interference from my nearby neighbors, but interference can be caused by portable phones, microwave ovens, and a variety of other electrical sources:
        http://support.apple.com/kb/HT1365
    To refresh, turn Settings > Airplane Mode ON and then immediately back OFF.
    Of course, if you lose wi-fi while your iPod is sleeping, you will not know when you need to reset. However, if connected apps ever stop working while you are using them, this may be your problem during sleep, too. You can try the suggestions in the link above to see if you can eliminate the problem.
    • If nothing works for you, ask your retailer or Apple Authorized Service Provider to check whether your iPod may need service.
    BTW, your posted system info shows "new ipod touch  iOS 4". If this is correct, you should update to iOS 4.1. If it is wrong, you can correct the info in the "My Settings" link in the upper right part of the page whenever you are logged into Discussions.
    Message was edited by: EZ Jim
    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1

  • Can i receive facetime calls after locked the screen for 5 minutes?(i still connected to an open wifi network)

    I pressed the power button to lock my ipod touch,then I go to watch TV. Can I  receive facetime calls though locking the screen for 5 minutes or longer?
    I hope apple can let the ipod touch's wifi still connected though the screen is locked for a long time

    Yes,
    http://www.tipb.com/2010/06/14/ios-4-feature-ipod-touch-wifi-stays-connected-asl eep-iphone/
    B-rock

  • HT204380 How do I receive facetime calls from someone not in my contacts?

    How do I receive facetime calls from someone not in my contacts?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Why do I have to reboot the iPad to receive FaceTime calls?

    Why do I have to reboot the iPad to receive FaceTime calls?

    Razmee, many thanks for your correct advice.  You are a STAR.  So nice now to be able to get the Internet all the time.  Great advice.

  • TS1398 I am having trouble accessing certain websites on my ipad2

    I am having trouble accessing certain websites on my ipad2 which I used to be able to access. all I get is a white/blank screen. One site is www.fodors.com. another is http://www.baseballhq.com/members/. Any suggestions?

    I have no trouble with them. Try this and see if resolves the issue,
    Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    If that doesn't help, quit Safari and then relaunch it.
    Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
    If that doesn't help, try this.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • Having trouble receiving Yahoo mail on iPhone 6 sending mail is no problem?

    Having trouble receiving Yahoo mail on iPhone 6 sending mail is no problem?

    Any chance you use two step verification on your Yahoo account? If you've ever had to enter a code that was text messaged to you when you log into your Yahoo account on a new computer, then two step verification is probably on.
    If that is the case, you'll have to generate an app specific password in the Yahoo web mail page and enter that as your password on your Apple Device instead of your standard password in Mail Settings.

  • Having trouble receiving texts from other iphone users since I updated my software

    Hi there,
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    She turned imessage off, then turned it back on again and now it seems to be fine.  Not sure what she did, but she says she's ok now.

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