Having trouble redownloading purchased applications

Recently I had some problems with my ipod touch. Most of my applications weren't loading so I decided to restore it. After I had done that I tried to redownload all of my applications. All of the free ones I had downloaded previously asked if I would like to download them again but not the ones that were paid for. Both of those instead asked if I would like to buy the application. I was under the impression that I could redownload applications that I had paid for the in past.
Any help would be appreciated. Thanks.

Are you following the instructions in this article? How to redownload purchased applications from the App Store
If you continue to have problems you can email iTunes Store Customer Services from this link. Choose a category that most closely describes your problem and add any additional information in the box provided: Customer Service - iTunes Store Support

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