Having trouble registering for the Creative Cloud $14.99 a month student plan

I'm having trouble registering for the Creative Cloud $14.99 a month student plan. Once I've filled out the form and hit 'confirm' the following message comes up: "Payment System Unavailable: We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support." Customer support on chat transferred me to Sales on chat, and they have been unresponsive for almost 20 minutes. Any advice?

Hi Lindsey Martin,
Kindly contact our support team so that we can assist you appropriately.
Contact Customer Care
Thanks,
Atul Saini

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