Having trouble registering Quick Time Pro, which I just bought.

Having trouble registering Quick Time Pro

Open the registration window and copy/paste the name and number from the email you got from Apple.

Similar Messages

  • How do i register the macbook pro which i just bought

    i just bought  a macbook pro from apple reseller how do i register it as the have not yet done
    Message was edited by: tilitymarie

    Hello, again:
    If you have set up the computer, and are online using it with your Apple ID, then it should
    be registered even if the seller did not record that item as of yet into an Apple database.
    If you have set up the computer and have it running under your Apple ID (to access and
    record upgrade/update and also purchase through the App Store and iTunes store) you
    may have to contact Apple directly such as I indicated in my post (yesterday, 17 APR '15,
    11:40 PM local time) above. -- The time on my earlier reply is not correct, so it may have
    been somehow changed by the site host, as that is an odd error; just saying it was prior
    to 3:51AM AKDT when I posted that information here; but that's what it implies now.
    Usually when you go online and set up the computer, it will automatically go to Apple and
    when it checks for software and updates the OS and all that, by use of your Apple ID, it
    should be registered then. And you should be able to see evidence of it where warranty
    coverage under the Complementary (not extended optional AppleCare, if you are not
    enrolled in that, or did not buy it where a reseller could have offered Auto-Enroll Applecare.
    So without more information on what you may have done, or if the computer has put in use
    by you (to check the authorization of your registration, then, at Apple) I can't add much now
    that does not retrace methods to check that've already been posted. Local time: 11:16AM
    If you are in the US or Canada, the Apple Store online should be called via the 800-number.
    In other countries or regions that have an official presence (an online Apple Store page, not
    an independent sales organization) you may have to contact the reseller you bought it from.
    If you have questions about your apple product warranty, you may (depending on region) be
    able to use the https://getsupport.apple.com/ServiceOptionAction.action get support pages
    and if logged into the Apple site, have options (with apple ID used to gain access) to check it.
    Pending more information, if the computer has been put into first-use, and if you have used
    that online with an Apple ID (yours) then information should verify due to contact with Apple
    App Store, so the other pages should automatically reflect that. And the opposite, if not.
    So, I am still not certain if you have followed the usual practice of setup and use of Apple ID
    with the computer, or if it is still in a sealed retail carton, and the online looking may have
    been done by some other computer.  In either case, according to the Apple page that IIIaass
    posted (that I see, which contains english and german) suggests that if you have not already
    gone online to check for updates via App Store with the computer, but if it is set up and working
    online, it may not be necessary to have it registered to have the complementary coverage...
    Yet when I use that page, I also see as she did, that my visiting computer is registered, since
    it was when I put mine online after purchase and had it set up via my Apple ID initially.
    Back to the question, where are you located? Local official 800-numbers for US and other
    countries' Apple Store contact are different, based on region or country page; so if you are
    not in the US, a number I could post so you could get help (maybe) could be the wrong one.
    To contact the reseller (in whatever region you are in) to ask about valid registration as new
    computer in your name, may be some place to check. But to contact Apple, Inc. by use of
    the official Apple Store online page wherever you are, should be possible, to get local phone
    number for Apple sales support (if online store exists, not some independent seller site.)
    You said to lllaass that you've been online with the new MacBook Pro, and if you can get
    into the App Store to check for and get system updates, then it should be registered.
    And if it had been previously sold to someone else, and not wiped, their Apple ID would be
    what's in use, if you did not have to set it up from scratch and personalize the computer. If
    by odd chance this may be the case, return the computer to the reseller and ask for another.
    There are other questions this situation could pose, which may require other action, if so.
    In any event...
    Hopefully this matter can be worked out, one way or another!

  • Im having trouble with my magsafe L adapter, i just bought my macbook pro around october-november 2011. just wondering if their still gonna replace it though i lost my receipt already. can i buy just the wire, i mean the "L" not the whole charger?

    im having trouble with my magsafe L adapter, i just bought my macbook pro around october-november 2011. just wondering if their still gonna replace it though i lost my receipt already. can i buy just the wire, i mean the "L" not the whole charger?

    Punch the computer's serial number here and check your coverage:
    https://selfsolve.apple.com/GetWarranty.do

  • Having trouble converting quick time to mpeg4

    i have a bunch of music videos that are in quick time format that i would like to put on my ipod, but when i try and "convert selection for ipod" it gives me a message that i cant be converted because the file does not allow converting or saving... is there some way i can work around this or am i just not going to get to watch my videos on my ipod?

    On my ibook, I just add the quicktime video to itunes, then select it and go to the edit toolbar on top (I think it is the edit toolbar, check them all) and click "convert selection for iPod". Whenever i have done this for a quicktime video the audio and video both work great and it goes onto my ipod just fine.
    Hope this Helps!

  • How do i register Quick Time Pro for Windows with my new MacBook?

    How do i register QuickTime Pro for Windows with my new MacBook?
    I just bought a MacBook in the last few months and just got around to register my Quicktime Pro? It says invalid registration; Can i transfer the seriel number? i do i get a mac seriel #?

    Registration key for the Mac and Windows OS are brought separately. Meaning you need to buy one for the mac and one for windows. These keys aren't cross platform...sorry.

  • Not able to register quick time pro 7 on mavericks

    Managed to buy and download the code but why is that there is no upgrade hapenning once I key the 5 part code?
    don't see a submit button there as well

    There's only three parts to the code, and that's only if you included a company name. Otherwise, it's only two.
    Your email confirmation of purchase will have the name, organization (if you gave one) and registration code info to put into the respective fields. The above is mine with the info blanked out. Which is why is says Pro at the left despite appearing as if it hasn't been registered yet.
    Put the info from the email exactly as it was sent to you in each field. Be sure to tab past each one, including the last. When done correctly, the Pro name will appear over the QuickTime logo at the left. Done.

  • My computer has lost all data/programmes including Quick Time Pro

    After a virus infection I had to wipe my laptop clean of all files including, sadly, Outlook Express with over 7 years of emails on it! One of these contained the information for Quick Time Pro which I paid to have in about September 2007. Having no information with which to log in as a Pro customer I am unsure if I have to pay all over again to rejoin. Can I still use the old password? How do I obtain it once more? Any help from other PC users would be gratefully received.
    Message was edited by: brightonsinger

    Click here for information on getting the lost key back. If it doesn't work, purchasing the key again will be necessary.
    The username and password previously associated with your Apple Store account will still work; try using the information you used to log in here.
    (27717)

  • Can`t paly any video qith quick time pro

    I want to export videos to my mobile and I have register Quick Time Pro but can't even play any video in mpeg or avi format.
    I have installed codecs for windows and so; really, I don't understand qhat is happening.
    Any idea?
    Thanks

    can i transfer a video from quick time pro to a dvd
    It depends on what you are really asking here.
    QT 7 Pro can create video flies that can be burned to a "data" DVD and can even playback the video from a DVD on a computer if properly encoded but QT 7 Pro is not a DVD "authoring" application nor is it a DVD "burning" application.

  • How many times can I download Quick Time Pro once I purchased it?

    Last September I purched my update to Quick Time Pro. Now I bought a new Computer and re-formatted the old one, not being able to copy Quick Time Pro from the old to the new computer. Therefore I wanted to download again Quick Time Pro: In the settings window I introduced my program key and then "accepted". It said "Quick Time pro" below the registration line; however, the "apply" buttom was not operative. I checked and my Quick Time version was still "Quick Time 7", not Pro. My question is: how many times can I download Quick Time Pro once I purched it? If I can download it more often than once, how do I proceed? Thank you for your help.

    I started this thread:
    http://discussions.apple.com/thread.jspa?threadID=2454706&tstart=0
    but I'm afraid it's so involved that thus far, nobody has "touched" it.
    However, PART of my problem is similar to THIS person's.
    My problem is that I have QT on two different drives in one computer; the one I paid for [QT Pro?] and one I got for free; QT7. I fear the free QT7 might have "interfered" with my "Pro".
    So, taking your advice above, looking in the "Help" "About" menu, I find that BOTH of mine another "offer" above the word "About"; they suggest that I "Purchase QT Pro"...... so now, if BOTH of my QT's say THAT, then may I conclude that I do NOT have the Pro version? I'm meaning to say that if I already HAVE the Pro, they wouldn't suggest that I go and "Buy QT Pro".... right? Is this a safe conclusion? for ya'll that HAVE the Pro, and KNOW it, does it suggest to you that you could go and "purchase QT Pro"?
    Thanks,
    LarryR : )

  • Quick Time PRO registration troubles

    I just got a Quick Time PRO for Windows licence and when I try to register the QT version 7.1.5 using the information given to me by the eletronic purchases personnel it just does not work. Is there anyone that can help with this situation?
    Lemos

    I just got a Quick Time PRO for Windows licence
    and
    when I try to register the QT version 7.1.5 using
    the
    information given to me by the eletronic purchases
    personnel it just does not work. Is there anyone
    that
    can help with this situation?
    Lemos
    I am having the identical problem. I have
    gone through the procedure several times and checked
    my version to no avail. Any suggestions?
    HELP!
    DELL  
    Windows 2000   Part Number D3381ZIA -
    Apple
    If anyone knows how to correct this bug of Quick time PRO instalation routine please let us know about.
    Regards
    Lemos

  • I am having problems exporting my time lapses from quick time pro i need to save my files as photo jpegs but the standard video compression window will not open fully,

    i am having problems exporting my time lapses from quick time pro i need to save my files as photo jpegs but the standard video compression window will not open fully, it just keeps my mac (old 1.6Ghz 2.5 GB sdram G5 still good for most stuff i need) spinning for ever but i can see compression type H.264 selected and the other setting but i can not select any other options as it still thinking but never opens! why is this happening how do i get round it?
    my work flow is: 300 images shot on a 5d mark II medium jpegs opened in Light Room cropped to 16:9 then exported and opened in quick time i can save a .mov H264 giving me files sizes of 14 mb for a 16 second time lapse, mp4 9 mb. the only way i can get large files is saving as a self contained movie then i get 300mb files.
    i need to save my files 1920 x 1080 photo jpeg codec as i want HD quality.
    i am sure there is a simple way round this?
    thanks guys!

    It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions. 
    How large is your hard drive and how much hard drive space do you have left? 

  • Unstalled QT at support direction to re-load iTunes.  Have Quick Time Pro validation code.  Where/how do I reenter the product code (without having to repurchase it)?

    Had to uninstall/reinstall Quick Time.  Have product code for Quick Time Pro.  However, how does one re-enter this without having to purchase it all over again?

    Open QuickTime Player and look under the Edit menu.

  • Trouble registering my MacBook Pro

    Hi everyone..I'm having a bit of a trouble registering my MacBook Pro. First, I've gone to the registration page https://register.apple.com/, and filled out all details. In finishing I got a message saying I would get an email confirming the registration. Days later, no email.
    So I go to the check warranty status page https://selfsolve.apple.com/GetWarranty.do, and enter my MacBook's serial number. It says it is under limited warranty, which seems ok. I click on "more information", and it says the computer is NOT registered. Weird
    So I click on the link on that very same page to re-register, and in finishing I get a message saying the registration cannot be processed at this time.
    I have been at this routine 4 or 5 times now, and don't know why it is that I get that error...Is my computer registered? Will I have trouble asking for servicing?
    Thanks in advance

    AAAARRRGGGHHH! This is maddening. I went through the same endless loops that the first guy on this thread went through. Apple takes you to a page where you are supposed to be able to initiate a phone call back, but it just takes me on loops back to the same page, and I keep getting that dumb message saying they can't provide service at this time. Just what is their online service supposed to be for if it isn't to solve problems. I guess I'll have to be on the phone the next hour on-hold trying to get through to a human being at Apple. And then they will probably want to charge me just to modify my warranty information.

  • Quick Time Pro will not launch

    10/04/10: I downloaded Quick Time 7 and purchased a key for Pro. I can open video files with QT7Pro but I cannot launch Quick Time from either the short cut that was created or from the All Programs. The only thing that happens is that the Apple Quick Time logo and name appear in the bottom of the screen as though the program was shrunk down. It will not launch. Right clicking on the icon only provides the capability to "move" "minimuze" or "close." Maximize is grayed out and so is "restore."
    I'd like to use the software I purchased to edit my videos and use some of the other features of Quick Time Pro.
    What could be the issue? HELP.
    Bill N. in Sarasota, Florida

    That sounds a bit like a blown-out QuickTime preference file, Bill.
    First we'll try rebuilding the QuickTime.qtp file, to see if that helps with the launch.
    Quit QuickTime if the button is currently showing in your Taskbar.
    We'll now have to set you up to view hidden files and folders.
    (1) Quit Safari if you have it open
    (2) Go Start > Open.
    (3) In the Organize menu, click Folder and Search Options.
    (4) Click the View tab.
    (5) Make sure that Show hidden files and folders is selected.
    (6) Click OK.
    Now look for a QuickTime folder in one of the following two locations (where "UserAccountName" is the name of the user account in which QuickTime isn't launching correctly):
    C:\Users\UserAccountName\AppData\Local\Apple Computer\QuickTime\
    ... or:
    C:\Users\UserAccountName\AppData\LocalLow\Apple Computer\QuickTime\
    Drag the entire QuickTime folder out onto your Desktop.
    Now launch the QuickTime Player again. (This should rebuild the folder and contained preference files.)
    Does the Player launch properly this time? Or do you still get the same trouble?

  • I am having trouble Installing Acrobat XI Pro...

    I am having trouble Installing Acrobat XI Pro... I'm receiving an error that says I need Adobe Application Manager to verify my license.  Each time I try to install Adobe Application Manager 8.0, I receive an error that says the installer failed to initialize.  I am then directied to download Adobe Support Advisor, which, according to your website, doesn't exist any more.  I am now stuck.  Please help.

    Sorry... should have put the particulars of the box down:
    Win 7 Ultimate x64, SP1 on a Mac Pro.

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