Having trouble reinstalling Snow Leopard

I bought an imac on ebay. The seller had only installed part of the osx leopard software, no mail, no address book, etc. I went to reinstall the operating system from the disk he provided, but got a message "hard drive" can't be used because it is not formatted as Mac OS Extended (Journaled). Use Disk Utility to enable journaling or reformat the disk. I opened disk utility but the option to enable journaling is grayed out. What am I doing wrong?

Reboot the computer holding c and off the 10.6 disk, then use Disk Uitlity under the Utilities menu
Select the internal hard drive media on the far left should look like
500GB Toshiba 4563535 media <select this
Macintosh HD < not this
Then click Erase tab >Security Erase Zero All data the drive, come back in a hour or so.
Then click the Partition Tab, 1 Partition, Option: GUID, format: OS X Extended (Journaled) (give it a name) and click Apply.
Quit and install 10.6 and reboot. (be sure to Software Update fully immediatly after logging into the new user)

Similar Messages

I'm having trouble with Snow Leopard server disconnecting.

I'm having trouble with Snow Leopard server disconnecting. Recently upgraded my laptops to latest MacBook Pro OSX Lion, but everything has been fine since December until now. I did just add a 2TB Drive to the set-up (OWC Mercury Elite AL-Pro) in a Daisy chain of 2 other 2TB drives and a 3TB Drive that had been working perfectly up until now. I was able to use it yesterday, but now it has gone haywire and I lose connections while working on files or saving files. Have to restart server and it works for a while, but then drops off. Could Server be corrupt?

Hi clemenbw,
Welcome to the Apple Support Communities!
In your situation, I would recommend reading over the attached article to help you troubleshoot your Magic Mouse Bluetooth connectivity issues.
Troubleshooting wireless mouse and keyboard issues
Have a great day,
Joe

I am having trouble installing Snow Leopard on my MacBook -it just quits midway through. I have one GB of memory which I think should be enough. Any advice

I am having trouble installing Snow Leopard on my MacBook. It's around 4 years old and has 1GB Memory. The installation just quits around 20 minutes into the process without any error message. My current OS is Leopard.

but it didn't have Mac OS installed, the previous owner was a Windows 7 user, so that was the only OS installed in my Mac.
The previous owner should have given you the discs that originally came with the computer.
Replacement System Discs can be obtained from Apple's Customer Support - US (800) 767-2775 for a nominal fee. You'll need to have the model and serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html

Having trouble installing Snow Leopard

Hello, I am having some issues installing Snow Leopard onto my mac 10.5.8. Says Install failed, Mac OS X could not be installed on your computer
The installer encountered an error that caused the installation to fail. Contact the manufacturer for assistance.
Then its asks me to restart and try again. Anyone know solutions I could try? Please help!

You are pretty much to the point where you need to make a backup of the internal drive, then do an erase and then install Snow Leopard.
It would be very good to get an external hard drive and use something like Carbon Copy Cloner to clone the internal drive to the external drive.

Still having trouble with snow leopard ical and address book

Here's a new problem. I have been having problems syncing my ical and address book to my ipod 5g through itunes. I decided to remove "myself" from the equation. I went into ical, exported the database file->export->ical archive. ical crashed a few times. I rebooted and then tried again. This time, I was able to get an archive file created. I copied this archive file to the "shared" folder /users/shared. I then created a dummy account called "test" in system preferences. I then logged into this account, opened up ical, and tried to import this archive. I received this error "the calendar failed to restore".
I also tried to archive the address book database (file->export->address book archive) and address book won't allow me to do this. It keeps crashing. I keep sending the "dump" to apple.
Any thoughts?

Here's the whole dump:
Process: iCal [707]
Path: /Applications/iCal.app/Contents/MacOS/iCal
Identifier: com.apple.iCal
Version: 4.0 (1362)
Build Info: iCal-13620000~1
Code Type: X86-64 (Native)
Parent Process: launchd [138]
Date/Time: 2009-09-03 15:03:55.133 -0600
OS Version: Mac OS X 10.6 (10A432)
Report Version: 6
Interval Since Last Report: 84 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 17 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 84817736-6170-43AD-AD0E-BE6767777460
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x000000000000000c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff838cbf50 CFRelease + 112
1 com.apple.DesktopServices 0x00007fff826761b2 TFSInfo::~TFSInfo() + 30
2 com.apple.DesktopServices 0x00007fff82676691 TFSInfo::RemovePtrReference() + 37
3 com.apple.DesktopServices 0x00007fff8268e42c TNode::IsUnresolved() const + 52
4 com.apple.DesktopServices 0x00007fff82682fd3 TNode::SetAliasTarget(TNodePtr const&, bool) + 239
5 com.apple.DesktopServices 0x00007fff826b4fc2 TNode::RecursivelyRemoveAllChildren(bool) const + 204
6 com.apple.DesktopServices 0x00007fff826b5594 TNode::Finalize(TNodePtr*&) + 54
7 com.apple.DesktopServices 0x00007fff826b5795 TNode::Finalize() + 253
8 com.apple.DesktopServices 0x00007fff826cbf62 NodeContextClose + 466
9 com.apple.AppKit 0x00007fff84c45cdb _NSSavePanelContextEnd + 66
10 com.apple.Foundation 0x00007fff84116500 __NSFireDelayedPerform + 404
11 com.apple.CoreFoundation 0x00007fff8390da78 __CFRunLoopRun + 5480
12 com.apple.CoreFoundation 0x00007fff8390c03f CFRunLoopRunSpecific + 575
13 com.apple.HIToolbox 0x00007fff82accc4e RunCurrentEventLoopInMode + 333
14 com.apple.HIToolbox 0x00007fff82acca53 ReceiveNextEventCommon + 310
15 com.apple.HIToolbox 0x00007fff82acc90c BlockUntilNextEventMatchingListInMode + 59
16 com.apple.AppKit 0x00007fff84599570 _DPSNextEvent + 718
17 com.apple.AppKit 0x00007fff84598ed9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
18 com.apple.AppKit 0x00007fff8455eb29 -[NSApplication run] + 395
19 com.apple.AppKit 0x00007fff84557844 NSApplicationMain + 364
20 com.apple.iCal 0x00000001000025b0 0x100000000 + 9648
21 com.apple.iCal 0x00000001000a27f8 0x100000000 + 665592
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff828f8c7e kevent + 10
1 libSystem.B.dylib 0x00007fff828fab55 dispatch_mgrinvoke + 154
2 libSystem.B.dylib 0x00007fff828fa824 dispatch_queueinvoke + 185
3 libSystem.B.dylib 0x00007fff828fa34e dispatch_workerthread2 + 244
4 libSystem.B.dylib 0x00007fff828f9c80 pthreadwqthread + 353
5 libSystem.B.dylib 0x00007fff828f9b1d start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff828f9aa2 _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff828f9eb4 pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff828f9b1d start_wqthread + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff828f9aa2 _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff828f9eb4 pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff828f9b1d start_wqthread + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff82923aae select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff8392e252 __CFSocketManager + 818
2 libSystem.B.dylib 0x00007fff8291906e pthreadstart + 331
3 libSystem.B.dylib 0x00007fff82918f21 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff828f9aa2 _workqkernreturn + 10
1 libSystem.B.dylib 0x00007fff828f9eb4 pthreadwqthread + 917
2 libSystem.B.dylib 0x00007fff828f9b1d start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000003 rcx: 0x00007fffffe00080 rdx: 0x000000010d165d50
rdi: 0x0000000000000003 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfe610 rsp: 0x00007fff5fbfe600
r8: 0x0000000000000000 r9: 0x000000010d10f870 r10: 0x000000010cef47f0 r11: 0x0000000000000001
r12: 0x000000010d165d50 r13: 0x00007fff5fbfe760 r14: 0x0000000000000000 r15: 0x0000000000000001
rip: 0x00007fff838cbf50 rfl: 0x0000000000010246 cr2: 0x000000000000000c
Binary Images:
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0x7fff8814c000 - 0x7fff88162fff com.apple.ImageCapture 6.0 (6.0) <5B5AF8FB-C12A-B51F-94FC-3EC4698E818E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff8817e000 - 0x7fff88233fff com.apple.ink.framework 1.3 (104) <9B552E27-7E3F-6767-058A-C998E8F78692> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff88234000 - 0x7fff88265fef libTrueTypeScaler.dylib ??? (???) <3F30259E-9EB0-18D2-B0F3-7B8A9625574E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff883d5000 - 0x7fff888cdff7 com.apple.VideoToolbox 0.420.17 (420.17) <E034AA6E-A1E4-BB8F-5AFA-F5C354DDD889> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff888ce000 - 0x7fff889f0ff7 com.apple.audio.toolbox.AudioToolbox 1.6 (1.6) <3CA3B481-9627-6F36-F2B8-C2763DEEB128> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff889f1000 - 0x7fff889f7fff libCGXCoreImage.A.dylib ??? (???) <D113DB65-BB37-5499-8825-E6AE8AB1F8B8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff889f8000 - 0x7fff88a35ff7 libFontRegistry.dylib ??? (???) <43ADB89E-036B-9D8F-CC4B-CE6B6BCC5AB5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff88a36000 - 0x7fff88aecfe7 libobjc.A.dylib ??? (???) <261D97A3-225B-8A00-56AA-F9F27973063F> /usr/lib/libobjc.A.dylib
0x7fff88aed000 - 0x7fff88b34fef com.apple.QuickLookFramework 2.0 (327.0) <E15E267E-D462-2AD0-DB03-A54E0F94452F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <1AABDC4B-CBAE-F40C-405C-DAE785959F57> /usr/lib/libSystem.B.dylib
System Profile:
Model: iMac5,1, BootROM IM51.0090.B09, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.8f2
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 128 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x87), Broadcom BCM43xx 1.0 (5.10.91.19)
Bluetooth: Version 2.2.0f18, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST3160812AS Q, 149.05 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K06
USB Device: LaCie Hard Drive USB, 0x059f (LaCie), 0x0951, 0xfd500000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Hub, 0x050d (Belkin Corporation), 0x0237, 0xfd300000
USB Device: Desktop, 0x0bc2, 0x3300, 0xfd360000
USB Device: Hub, 0x050d (Belkin Corporation), 0x0234, 0xfd350000
USB Device: EPSON Scanner, 0x04b8 (Seiko Epson Corp.), 0x011e, 0xfd351000
USB Device: USB Printer, 0x04b8 (Seiko Epson Corp.), 0x0005, 0xfd352000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8206, 0x7d100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x7d200000
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x1d100000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0x1d110000
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x1d130000
FireWire Device: LaCie Hard Drive FireWire+, LaCie Group SA, Up to 400 Mb/sec

Reinstalling snow leopard on a machine that has mountain lion

Having trouble reinstalling Snow Leopard on a Macbook Pro (aluminum 17", 2008 or so) that is currently running Mountain Lion... advice?

Downgrade Lion/Mountain Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer
      loads select your language and click on the Continue
      button. When the menu bar appears select Disk Utility from the
      Utilities menu.
2. After DU loads select your hard drive (this is the entry with the
      mfgr.'s ID and size) from the left side list. Note the SMART status
      of the drive in DU's status area. If it does not say "Verified" then
      the drive is failing or has failed and will need replacing. SMART
      info will not be reported on external drives. Otherwise, click on
      the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions
      from the drop down menu to one. Set the format type to Mac OS
      Extended (Journaled.) Click on the Options button, set the
      partition scheme to GUID then click on the OK button. Click on
      the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

Anyone else had trouble getting RID of Mt Lion? I was shocked to learn that I could NOT run some of my software on it and attempted (with online help) to reinstall SNow Leopard. My computer is now in the hospital! I should have been told beforehand.

I 'upgraded' to Mt Lion over the weekend. It seemed very slow, and sluggish. Within a day I realized also that my Reunion program would not work,
my Quicken would not work, and who knows what else. I kept getting alerts saying that I could not use any PC programs. So, I decided to go back to Snow Leopard - I spent two and a half hours on the phone with two very capable people, then was told that I'd have to take it to an Apple Store. I DO have
extended warranty but a lot of good THAT does! Besides, our nearest store is 160 miles away! So, I took it to our local authorized dealer. It is currently
being worked on, and the minimum will be $189! Fortunately, Time Machine was being backed up by my external hard drive. But, I just received a
call and they can't make my password work to get in! Somehow that has changed back to an old one I don't remember!
MY COMPLAINT: When speaking with a rep about the feasibility of downloading Mt Lion, not ONCE did anyone tell me that I 'might' have these
problems. I NEVER would have upgraded! Now I just want my computer restored to USABLE -

What an unfortunate story.   I hope you will quickly get things back to normal.
To be fair though, there has been quite a lot written about the effects of mountain Lion and the loss of Rosetta, as one example.   I am wondering just how much research you did before buying.
But on the brighter side, you can wipe Mountain Lion and reinstall Snow Leopard with not too much trouble.   It would have been much worse had you bought a new machine with M.L. pre-installed and then found your programs wouldn't work.
Message was edited by: seventy one

Reinstalled snow leopard, trouble with iPhoto 08

Good morning apple community. Thank you in advance for any help with my issue today. I reinstalled my snow leopard last night and did a time machine restore. Everything seems to be in tact except my iPhoto events. Two events are working but the rest show the event but no picture will come. Any help with this issue is greatly appreciated! Thank you to all of you who solve problems for this community everyday and have a great day ;)

Why did you reinstall Snow Leopard?
What problem were you attempting to fix?
Allan

Cant reinstall snow leopard

I was having trouble partitioning my hard drive and I was unable to download a game from a dvd which my buddy was able to do flawlessly on his macbook pro so I decided to call apple and they had me attempt to reinstall snow leopard and I did and when I did my computer got hung up on the apple logo for 3 hours and I had to shut it down and when I tried to reboot normally it would get hung up at the apple logo. To get the computer to reboot I have to hold down option and click the the disk when powering on. What could be my problem and how do I fix it if I have to I will wipe the hard drive and if that is the case please guide me through it. Thank you.

paintballmaniac00 wrote:
I have tried that and it seems to be working and them it will say something about the core has been changed
Try giving us the actual error message 'something about the core has been changed' is vague

Need to reinstall Snow Leopard?

I'm sorry if this is in the wrong place, I am new to posting in the forum. I just got my iMac back a few days ago from Best Buy, it had the hard drive replaced (for the 2nd time in 7 months). What had happened this time was that it was constantly freezing and sometimes crashing. The Apple Support tech told me it was a Safari 5 problem and to reinstall Snow Leopard and then when I did the updates to NOT update to Safari 5. Well, the whole thing went down and I had to take it in to get the HD replaced. I installed SL myself, but I did not check off the box for Rosetta. Will that cause problems? Because I am having some problems with videos people have sent via email and some MySpace content. One time a message box flashed up that said something about a MIME plugin missing but I have not been able to duplicate that error message. When I go on the certain MySpace pages (band pages), especially one in particular, everything shows up except for a huge white box in the middle above the band's page. Also, my Realplayer (newest version, 12) will download videos but it will not play them in the Realplayer window. You can go to the folder where the video is and the thumbnail will play, but not in the window where it should. Any suggestions? I'm not a very technical person, though I can follow instructions that are straightforward. This really has me aggravated though. Thanks in advance.

Welcome to Apple Discussions.
The first thing I'd recommend is NEVER take your machine to BBY for any repair, if you have an Apple Store in the area take it there. The advice your got about not installing Safari 5 is a good example, Safari 5 is fine and runs extremely well.
Roesetta is a tool that is only needed if you are running programs that were not designed for an Intel based iMac. Even if you don't have it currently loaded if you try to run one of those programs OS X is smart enough to ask you again if you want to download it. In short it's nothing to worry about.
Videos can be in a variety of different formats so to ensure your system runs all of them download and install VLC Media Player, it will allow you to run video from different codecs on your Mac.
If you are still having issues after doing that make an appointment at your local Apple Store and bring your machine in, an Apple Genius will be happy to help you out.
Regards,
Roger

If I reinstall Snow Leopard to replace "user" with my own short name in accounts, will I wipe out all upgrades, mail settings, etc. that I have already set?

After buying a second-hand laptop running Snow Leopard, I made mistake of upgrading software, creating mail accounts, Safari preferences, etc., before noticing that the account name was "user". I want to replace this Admin account with my own short name, but can't seem to do it without completely reinstalling Snow Leopard. If I do this, will I lose everything I have done already? Thanks in advance,
DRJ

Kurt,
I have a question about that link....it said to change the name of the folder in the way you would change any folder....
There is where i am having the problem....I just got a mac and i am having windows withdraw...b/c i don't know how to do jack.......
When i have my finder window open and look under places i see the house icon with the (i assume) user's short name.....this will not let me rename this......Is there a reason why???
Thanks..
Daniel

Reinstalled snow leopard again, but still no free space? HELP!

Hi all,
im still very new to all this so hope someone can explain it in simple terms for me! My macbook only has 20GB left and is chock full and running quite slow, so I went into mac store recently and the very helpful guys told me to do the following;
backed everything up to time machine external hard drive first, then they said to reinstall my installation disks to wipe everything and then reinstall snow leopard again. I clicked to option of erase and install as i thought that would overwrite everything, but after the few hours it took to do all this - i logged in again and everything is still on there!
how do i wipe everything on my computer safely (and make sure its backed up) to free up space?

Hi starbud;
Something sounds wrong here. It doesn't sound like you are working with a Snow Leopard DVD because with SL Apple dropped the erase & install option from their installer.
In order to do an erase and install with SL, you must open Disk Utility when booted from the DVD and erase the disk from there.
Having said all of that I think this plan you were told is totally futile because if you erase and install and then restore from Time Machine, your disk is going to be just as full as it was when you stated.
A better solution is to get a tool like OmniDiskSweeper and find out what is taking up all the space. Then delete what you can and move whatever you can't delete some place else.
Whatever you don't pick on the operating system. It is general the least of your problems. The heavy hitters are music, photos and videos.
Allan
Message was edited by: Allan Eckert

How do I keep programs such as Word when I wipe my hard drive to reinstall Snow Leopard?

I am having serious issues with Lion. Even after the update, I lose WiFi, my mailbox crashes, Word crashes without saving a backup, and it has just been a very distasteful experience. I talked with Apple, and they couldn't help me resolve issues beyond telling me to bring it in or reinstall. I am choosing to reinstall Snow Leopard. I am going to wipe my hard drive clean and start over. Could someone tell me how to keep programs such as Office '11 though? I am currently at school and I didn't bring my Office software with me to reinstall, so how could I save it? I can't really do a time capsule since I am running Lion and I want to reinstall Snow Leopard.

If you are going to wipe the disk then you will have to reinstall the software.
You can't have your cake and eat it also.
Allan

What to do with iWork licence if reinstalling Snow Leopard

I need to reformat my disk and reinstall Snow Leopard. I have a Family pack iWorks 09. What do I need to do to reinstall iWorks after I reinstall SL? Any issues about the licence that I should be aware of? Also what do I need to do to recover any of the templates I have created in Pages?
Thanks.
Stephen

Hi Stephen
If you have the DVDs and had no serial number just reinstall.
If you had a DL and a serial just use that serial number when you reinstall.
Your personal templates are stored in:
~/Library/Application Support/iWork/Pages/My Templates unless you put them somewhere else.
Just back them up and drag them back to the same location after the reinstall.
I suggest you use *Carbon Copy* to make a compressed back up of your entire HD and mount and use that to get all your old stuff back after the reinstall. OSX has succeeded in becoming as complex if not more so than Windows (and the crowds cheered for more!), so I would not count on you having manually located everything you are going to miss after the reinstall.
Peter

I have reinstalled snow leopard 10.6.8 and want to restore my i photos from time machine. can not find iphoto libary in time machine, can"t not find home-pict. iphoto lib. in time machine

i have reinstalled snow leopard 10.6.8, and want to restore my i photos from time machine. Can not find i-photo libary in time machine, can't not find > home-pict. iphoto lib. in time machine. Please help.

On my HD it does not say ,restore, in yourname -pict. Iphoto lib.,
On the time machine, it , yourname etc, oes not show up at all.
Only right side of TM, your name etc. does not show.

Having trouble reinstalling Snow Leopard

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