Having trouble syncing this computer with login name and password

I dis all the work on my business computer with regards to transferring the favorites, email addresses, etc from AOL. I then signed up for the sync option and I do have Sync Key. However when I try to sync my home computer I get a message that either my account name or password is invalid and I am not sure what to do at this point.
Thank you,
Chuck
Please respond to [email protected] if possible

Ignore that message until you have all the characters of the account name typed in the appropriate field. See how that works.

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