Having trouble updating Flash.

No matter what I do I can not update Flash player on my laptop. I have tried everything in their help section and nothing has worked. I just keep getting the same error message over and over again saying that either another Flash Player level is installed or something is using Flash Player and I need to close it. I have tried unistalling Flash Player and then installing the new one and that didn't work. I closed everything that was running and that still didn't work.
Anyone got any tips on what I can do?

Hi, What Operating System are you using and is it a 64bit or 32bit? Also please furnish the browser(s) and version numbers.
The link you referred to in your 2nd message is to test whether Flash Player is working and the version Installed.
Use each browser, or all and when the site opens you should see the Flash logo aninmate(spin) and the version displayed.
eidnolb

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