Having trouble updating ipod

Question

i have an ipod 1.1.5,itunes10,model MA623LL when i try to update my ipod it lets me go thru all the steps but when its time to download it always says that my network connection has timed out.i have a broadband is that a problem please help me I've tried everything

Answer 1

Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Acer Aspire X1200
iTunes 10.1.0.54
QuickTime 7.6.8
FairPlay 1.10.14
Apple Application Support 1.4
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.0.69
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 3C15E351AA7A3D64
Current user is not an administrator.
The current local date and time is 2010-11-26 22:33:20.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9200
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 4b35b833c65183a1ed5cc6c2cbbb7389
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {40E0E25B-D003-49A3-BEBB-B27D6E6241AA}
Description: Cricket Wireless
IP Address: 10.115.78.68
Subnet Mask: 255.255.255.255
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers: 10.133.20.11
10.132.20.11
Adapter Name: {5CFB968F-0CC9-4DDA-AFAB-F3795E698886}
Description: NVIDIA nForce 10/100/1000 Mbps Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection: Cricket Wireless
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Last successful store access was 2010-11-26 22:23:52.
** CD/DVD Drive Tests **
LowerFilters: UBHelper (2.0.0.8),
UpperFilters: NTIDrvr (1.0.0.8), GEARAspiWDM (2.2.0.1),
E: ATAPI DVD A DH16A6S, Rev YA17
Drive is empty.
The last failed audio CD burn had error code 4450(0x00001162). It happened on drive E: ATAPI DVD A DH16A6S on CDR media at speed 24X.
** Device Connectivity Tests **
iPodService 10.1.0.54 is currently running.
iTunesHelper 10.1.0.54 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
JOY TUNE, iPod touch running firmware version 1.1.5
Serial Number: 1A8024U114N
** Device Sync Tests **
Sync tests completed successfully.