Having trouble updating my payment info with my new card.  keeps saying not what my bank has on file.

I can not update my payment information with my new card.  It keeps saying what I entered doesnt match my banks info.  I checked with the bank and have it in exactly like they have it but it still wont take it.

The name and address that the card is registered to match, exactly, the name and address that you have on your iTunes account : http://support.apple.com/kb/TS1646 ?

Similar Messages

  • I am trying to update my payment information in iTunes and it keeps say to contact support.

    I am trying to update my payment information in iTunes and it keeps say to contact support.

    Click here and ask the iTunes Store staff for assistance.
    (103094)

  • I'm having trouble updating to IOS 5 with my 3rd generation I touch.

    It won't even ask me if I want to update to the nnext version of sofware, I tried to check for updates myself by clicking the button in my Ipod section but it says instantly that 4.2.1. is the latest version. I've tried restoring my Ipod and restarsting my computer but that doesn't make any difference. Sometimes it will come up with a loading bar that says it's checking for an update and it will load for a abit but then it comes up with an error message that says "The Ipod software update server could not be contacted" and it tells me to make sure my network settings are connected and active. Does anybody have any help or a solution to my issue?

    That information is incorrect.  Apple did in fact make an 8GB iPod Touch 3rd Gen.  They eliminated the 16GB from the lineup that generation, but not the 8GB.
    Proof, unless CNET reviewed a one-off unit: http://reviews.cnet.com/mp3-players/apple-ipod-touch-third/4505-6490_7-33770781. html
    And the dozens of sites selling refurbed and used units are incorrect too. 
    EDIT: Looking into it, the 8GB was marketed as a 3rd Gen, but didn't have the upgrades of the higher capacities.

  • HT1918 I updated my account info with a credit card, but every time I try to download an ap on my iPad, I get a message that I can't proceed because "PayPal is not supported on this device"

    I keep getting an message that I can't download apps because "PayPal is not supported on this device" (iPad) even though I changed my iTunes account info to a credit card payment.

    Contact iTunes:
    Apple - Support - iTunes - Contact Us

  • HT5622 An automatic subscription renewal  did not go through my stolen card which was stopped at the bank. Now I cannot do any changes to my payment method with my new card because of incomplete billing that is not paid. What do I do?? Frustrated.

    My problem is that the iStore does not want to accept the new card that I have received. How do I pay for the last incomplete billing which did not go through because the credit card was stolen and was blocked before the store can deduct the subscription fees??

    Hello Nkalakatha,
    Thank you for using Apple Support Communities!
    I would suggest reaching out to the iTunes Store support directly with this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
    Find the email receipt for your purchase.
    Click Report a Problem under the app that is having the issue.
    When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
    Click Report a Problem next to the item you are having an issue with.
    From the Choose Problem dropdown menu, choose the appropriate issue.
    Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
    Click Submit to have your issue reviewed.
    Regards,
    Sterling

  • Having troubles updating Camera Raw to 8.2 on Photoshop CC - "patch not applicable"

    Hello there,
    I have a brand new Photoshop CC 14.0, coming with Camera Raw 8.0.
    If I go through help --> updates no new camera raw version gets recognized, even though 8.1 has already been released.
    Then I tried with 8.2 RC that comes in a zip file, but when I launch AdobePatchInstaller.exe it runs for a short while and then it says something like (I'm roughly translating from Italian):
    Update not succeeded
    Patch application not possible
    This patch is not applicable. Check availability of updates from the Help menu of the product to etc. etc. etc.
    Is this a bug? I would think something is wrong with the 8.2 installer, but in that case the help --> updates should have at least found the 8.1 version, yet... nothing.
    Could you please help?

    Just a quick answer to stress how absurd is this (and to provide help to anybody who may be struggling with the same problem): I solved it this way: with Adobe Creative Cloud (or by any other means I guess) go install Adobe Bridge CC trial version. Now if you go there (that is in Bridge) to Help --> Updates this will find Camera Raw 8.1 as an update and will install it. This is cross application, therefore once it finishes you will have it working in Photoshop too.
    Then again, if you want to install the ACR 8.2 RC (in case the final version isn't out yet) you can run the exectuable in the zip file: it will now install version 8.2 correctly.

  • I can't update my payment info

    Last week I tried to change my payment info with changing credit card number. It wasn't possible. I received a message: "There is a problem with the card information entered here. Please review and try again. If the problem persists, please contact customer support." I checked my card and its all data and it was surely OK. I also read some help informations on http://helpx.adobe.com/pl/x-productkb/policy-pricing/membership-subscription-troubleshooti ng-creative-cloud.html#creditcard.
    I tried to do that in different environment (Windows, Mac, Firefox, Safari, Chrome). No effect.
    What is interesting, today I received an email with information about failed payment process (although I finally didn't change my credit card). My current credit card is active.
    As a result, I can't change my payment info and also I can't pay for the subscription.
    Please, check this issue.

    I have problems as well. I've updated my payment info a week ago, there are enough funds on the card. I'm still getting a warning that my subscription will shut down. I have only one day left. And the worst part is - there is no way to directly contact Adobe about this. The only "contact" they offer is a FAQ and this forum. This is insane.

  • My Creative Cloud membership (one-year) expired. It asks me to update my payment info

    It asks me to update my payment info to reactivate it. It does not give me the option to deactivate. I do not want to edit my payment info to purchase a different plan, yet have the annual plan renew itself... what do I do.

    contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html

  • HT5492 How do I change my payment info to another credit card

    How do I update my payment info to another credit card on iTunes ,ibooks

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.  If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then you could try tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.

  • I have an iphone 4 just updated my iTunes and now i'm having troubles to sync my iPhone with iTunes... can anyone help me plz?

    i have an iphone 4 just updated my iTunes and now i'm having troubles to sync my iPhone with iTunes... can anyone help me plz?

    You need to do as provided. If no change after restoring as a new iPhone or not from the backup, the iPhone has a hardware problem.

  • Having trouble updating itunes v10.5 onto XP, "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." any advise?

    Having trouble updating itunes v10.5 onto XP pro. " There is aproblem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. any advise?

    1. Open the control panel
    2. Open Add/Remove programs (called "Programs and Features" in Windows 7)
    3. Navigate to "Apple Software Update" in the list and click on it
    4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
    Once you repair this, try running iTunes and the update again.
    Fingers crossed!

  • I tried downloading an app as per usual and the message 'There is a billing problem with a previous purchase. Please update your payment info' appeared. Everything in regards to my payment info is correct. What's going on? Help me!

    I tried downloading an app as per usual and the message 'There is a billing problem with a previous purchase. Please update your payment info' appeared. Everything in regards to my payment info is correct. What's going on? Help me!

    Is there any sort of error message on the payment details screen on your account ? If not then if you enter your card's security code does that trigger an error message ?

  • CANT UPDATE PAYMENT INFO WITH PREVIOUS PURCHASED!!!

    hi, i wanna ask you, why i cant update apps? they said that i owe apple for previous purchased. i think that i already pay the apps. please help me! and i cant update my payment info, i cant put it to none!!!!

    Not sure if this helps .. but it appears that whenever Adobe's payment processing backend has some internal issues, it puts the subscribers into some  HELL. The only way I found it to be working is - call the customer support from your country, and speak to a CSE.
    The same incident happened to me this month. Subscription failed warnings, and Email alerts. I logged into my account, but could not update credit card details. When I tried adding another card, it throwed errors. So I called the local Adobe Customer support, and gone through the painful IVR thing. But at the end I was able to reach a CSE and he helped in fixing the issue.
    The Solution:
    Call Adobe Customer Support.
    For your country specific support numbers check this page:
    http://helpx.adobe.com/x-productkb/policy-pricing/customer-alert-2.html
    PS : It is pathetic that Adobe's payment processing is not upto the quality, and recent breaches has made the life of subscribers bad. I really love those old Retail boxes. I never had any billing issues.

  • HELP WITH UPDATING MY PAYMENT INFO FOR THE APP STORE!!!

    I am trying to update my payment information with my apple ID and everytime I enter the new debit card information it keeps denying it! I don't know what to do but it's driving me crazy! I have tons of apps that need updating and I can't.

    Debit Cards are not accepted in All Countries.
    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    kbear0422 wrote:
    I am trying to update my payment information with my apple ID and everytime I enter the new debit card information it keeps denying it!
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT203175 I am having trouble updating my itunes.

    I am having trouble updating my itunes. When I try to update it gives me a message that says: Error writing: C:/Program Files/Common Files/Apple/Apple Application Support/CoreFoundation.resource/Info.plist.Verify that you have access to that directory

    Error writing: C:/Program Files/Common Files/Apple/Apple Application Support/CoreFoundation.resource/Info.plist.Verify that you have access to that directory
    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    XP instructions in the following document: How to perform disk error checking in Windows XP
    Vista instructions in the following document: Check your hard disk for errors
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

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