Having trouble upgrading to new version of firefox

I have the setup wizard to upgrade to the newest version on my desktop background. When I hit "next" it says to close Firefox in order to proceed. when I hit "OK" it just brings me to connection wizard box again and same t hing happens. I had orig saved the file and opened it from my documents, to get the connection wizard, if that matters. How can I get my version set up, when this issue happens? thank you.

You probably need to do an installer file clean up for Apple Software Update with the Microsoft Installer Cleanup Utility.
Here is a method for removal and clean up of iTunes and related programs. You might get away with just doing the Apple Software Update part rather than the whole thing. I would try just removing and cleaning ASU first.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

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