Having trouble upgrading to OS 3.* It will not download even though internet connection is good and iPod is connected to the P/C . It's a touch first generation which has basically never been set up or used.

The header pretty much says it all. I've restarted iTunes, and also the computer. It almost immediately gives me an error message that it can't download due to an unknown error.

- If you are getting the 8288 error, use the communities search box in the upper right and search for 8288.  That has beeb a recent problem with the 3.1.3 update.
- If you can't get to the dright download page, try a different browser like FireFox
- If something else, please provide more information

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