Having trouble with in app purchases after ios7 upgrade?

I'm having trouble with in app purchases after ios7 upgrade

I'm having the exact same problem.  Unfortunately, I can't tell you what is causing it, but I can tell you what it isn't(at least in my case).  I made an in app purchase yesterday using a MasterCard I had linked to my account with no problems.  This morning, my card from my new bank came in so I switched it over(American Express), and all of a sudden can't make IAP.  I thought maybe there was an issue with the card, so I tried it out on a .99 app, and it worked no problem.  So I got with tech support and they had me reset all of my phone settings -_-, then my network settings.  No change.  I tried restarting the phone obviously, closing the App and trying again, no luck.  They suggested I call my bank and make sure the address I had on file for the card matched what I supplied for my Apple account, and that didn't fix it either.  I tried IAP on two different apps and it was the same, could not connect to App Store error.  I'm still trying to figure it out, and I'm sorry I can't be of more help, but I hope I at least save you some trouble of trying these things.  If I find anything out I'll let you know.

Similar Messages

  • HT4009 Having Trouble with in-app purchases for Deepworld

    For some reason, my computer won't let me do an In-App Purchase in the game Deepworld. I have no idea what I'm doing wrong. Can anyone help me fix this?

    I'm having the exact same problem.  Unfortunately, I can't tell you what is causing it, but I can tell you what it isn't(at least in my case).  I made an in app purchase yesterday using a MasterCard I had linked to my account with no problems.  This morning, my card from my new bank came in so I switched it over(American Express), and all of a sudden can't make IAP.  I thought maybe there was an issue with the card, so I tried it out on a .99 app, and it worked no problem.  So I got with tech support and they had me reset all of my phone settings -_-, then my network settings.  No change.  I tried restarting the phone obviously, closing the App and trying again, no luck.  They suggested I call my bank and make sure the address I had on file for the card matched what I supplied for my Apple account, and that didn't fix it either.  I tried IAP on two different apps and it was the same, could not connect to App Store error.  I'm still trying to figure it out, and I'm sorry I can't be of more help, but I hope I at least save you some trouble of trying these things.  If I find anything out I'll let you know.

  • STILL having trouble with in app purchases

    Everything I've read this morning says everything was up and running but since yesterday's outage I have been unable to complete an in app game purchase in a game I play called Puzzles and Dragons.  After confirming I want to make the purchase it then gives me a message that says "Your Purchase Could Not Be Completed" then it tells me to press the home button and restart my phone but regardless of how many times I do that it does the same thing. What gives? Is it something I can fix or is apple lying and everything's not running as it should?

    I do not see any system issues reported. For purchases, contact iTunes support, http://www.apple.com/emea/support/itunes/contact.html

  • Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?

    Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?

    Hi, beth.lau.gr.
    Thank you for visiting Apple Support Communities.  
    I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen.  I wont be able to give you an exact answer as to why this is happening.  However, this is the most relevant troubleshooting article for this issue.  This article also provides options to reach out to us via phone for additional assistance.  
    If your iOS device restarts, displays the Apple logo, or powers off while you're using it
    http://support.apple.com/en-us/HT203899
    Cheers, 
    Jason H.  

  • Anyone having trouble with downloads showing up after purchasing with os 11?

    anyone having trouble with downloads showing up after purchasing with os 11?

    jcosmo wrote:
    anyone having trouble with downloads showing up after purchasing with os 11?
    Did you really mean "os 11"?  There is no such OS.
    There is iTunes 11, is that possibly what you are referring to?
    It's best to be specific about the issues that are occurring and in what version, as some versions fix issues that exist in other version.

  • I need any help i can get, im having trouble with the app find my iphone. I have lost my iphone, checked on the computer, and somehow, took it away so how do i get it back??

    Help
    I need any help i can get, im having trouble with the app find my iphone. I have lost my iphone, checked on the computer, and somehow, took it away so how do i get it back??

    If you are saying that after signing into iCloud it is telling you device is not found, it could be for any number of reasons. If the battery is dead, if the SIM has been removed, or if someone else has the phone and they have restored it, it will not be shown. Also, if you located it once and then sent a remote wipe, it disables the abililty to locate the phone with Find My iPhone.

  • I'm Having trouble with OWA and Certs after the Rollup 7 for SP3 installation. any idea? update 2961522-

    Hi, everyone.
    I'm Having trouble with OWA and Certs after the Rollup 7 for SP3 installation. any idea? update 2961522-
    after running get-OWAVirtualDirectory or test-OWAConnectivity i'm getting a message that says "OWA it's Orphan, No Metadata information can be found."
    I only have the OWA users impacted.- anywhere users, and ActiveSync are working well.-
    Thanks,
    Fabian Alberto Campo
    MCT-MCSA 2012-MCITP365-MCTS
    Fabián A. Campo H. Consultor tecnico @ IXO Ltda. MCT MCP MCTS MCSA HP-APS Cra. 67 No. 167 – 61 of 303 Bogotá, Colombia

    Hi Fabian,
    Is there any error code when user access their mailbox on OWA. Please confirm if there is no results returned in EMS when you run Get-OWAVirtualDirectory cmdlet. Also check whether there is any Event Logs related to OWA in Exchange.
    In IIS manager, make sure the OWA virtual directory is listed in the Default Web Site. In EMC, we can navigate to Server Configuration > Client Access, select server and turn to Outlook Web App tab. Then we can click Reset Virtual Directory in the right
    Actions pane to reset OWA virtual directory.
    Additionally, please restart IIS service by running iisreset /noforce from a Command Prompt window.
    Regards,
    Winnie Liang
    TechNet Community Support

  • TS1702 Hi there! Am I alone having troubles with kids' app Little Pets Shop? Crazy invoices with €89,99 the "Wonderful Mountain"!! Has anybody got an idea? Thanks a lot

    Hi there! Am I alone having troubles with kids' app Little Pets Shop? Crazy invoices with €89,99 the "Wonderful Mountain"!! Has anybody got an idea? Thanks a lot

    One of your kids made an in app purchase that you did not know about. Some apps include in app purchase and games do this quite often. The game itself is free, but you might have to purchase additional items to enhance the game or to unlock certain levels.
    You can prevent this from happening in  Settings>General>Restrictions>In App Purchases>Off.

  • I just bought a new computer and im having trouble with transferring my purchased songs to my iphone please help

    im having trouble with tranferring my purchased songs to my iphone . The problem is that im using my house desktop windows computer because my laptop is broking and all my songs are mainly on that one . Right now im trying to see if i can tranfer my purchased songs from the desk top itunes to my iphone .Its not showing me options for my perdiciment please help!!.

    Plug it in and sync it.
    What is the issue?
    It will erase the current content and replace with content from the new computer.

  • Having trouble with mail.app always cc'ing myself

    Having trouble with mail.app always reply all is cc'ing myself. Solution was to add another address under the account so that it recoginzes aliases as well as the primary account that you are sending from. Then it will recognize all the addresses and aliases associated with the account.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—again, the text, not a screenshot. I know the report is long. Please post all of it anyway.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • Anyone having trouble with iPad app for Comcast?

    Anyone having trouble with iPad app for Comcast?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—again, the text, not a screenshot. I know the report is long. Please post all of it anyway.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • Since uploading to iOS 7 I have been having trouble with TV apps

    Hi has anyone having trouble with the TV apps like hd cartoon or cartoon world for a few days now I have been have trouble watching the apps all seem in slow motion the mouths don't move with the voices I hope this isn't because I upgraded to iOS 7 ? Is anyone having the same trouble?

    Hello Giojowade,
    The article linked below can help step you through some troubleshooting steps that often resolve issues with apps installed from the App Store.
    iOS: An app you installed unexpectedly quits, stops responding, or won’t open
    http://support.apple.com/kb/TS1702
    Cheers,
    Allen

  • Am I the only one having trouble with getting apps at the app store?

    I am having all kinds of trouble with the apps store. Am I the only one?

    No problems here... I am redeeming codes and downloading apps for my organzation right now.

  • I am also having trouble with my cursor freezing after installing Mavericks. Never did it before. I called tech support at Apple and they had me restart computer and mouse together from a complete shut down. So far has seemed to work.

    I am having trouble with my cursor freezing between applications after installing Mavericks. Called Apple on my 3 year warranty and opened a case. They suggested a complete shut down of computer and turning off mouse. Then a reboot and turn on mouse. So far iit has seemed to work. Hope this continues??
    Hope it helps others.

    I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
    On iPhone:
    Settings > Messages > iMessage > Dissabled
    Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
    On Mac:
    Open "Messages" application
    Click "Messages menu > Preferences
    Click "Accounts"
    Select your AppleID account
    Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
    Then uncheck the "Enable this account" setting
    And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
    To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble.  If it's green then you are using SMS.

  • Is anyone else having issues with sending / receiving messages since ios7 upgrade

    Is anyone else having issues with sending / receiving messages since ios7 upgrade

    I found this link, and am trying it right now to see if it helps.
    http://forums.macrumors.com/showthread.php?t=1647944&highlight=ios7+imessage+tro uble

Maybe you are looking for