Having trouble with iPhone 5 sound level changing.

When I touch the edges of the side of my iPhone 5, the phone vibrates and the sound level goes to zero. I have to press the sound level button to change it back to whatever setting I had it at in the first place. Any suggestions to solve or is this normal?

Hello Wildcat74
There are some steps to try out that I have highlighted for you in the article below for iPhone hardware troubleshooting.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Camera is not functioning
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tapping Settings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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Hi cherylrae,
If you are having issues with the battery life on your iPhone 4S, you may want to take a look at the Power/Battery section of the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
This article also has more information on standby and usage time on the iPhone and how they affect the battery:
iPhone: About standby and usage time
http://support.apple.com/kb/HT1805
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Hello Wildcat74
There are some steps to try out that I have highlighted for you in the article below for iPhone hardware troubleshooting.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Camera is not functioning
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tapping Settings > General > Restrictions.
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Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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Hello Wildcat74
There are some steps to try out that I have highlighted for you in the article below for iPhone hardware troubleshooting.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Camera is not functioning
If the screen shows a closed lens or black image, force quit the Camera app.
If you do not see the Camera app on the Home screen, try searching for it in Spotlight. If the camera does not show up in the search, check to make sure that Restrictions are not turned on by tapping Settings > General > Restrictions.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Third-party cases can interfere with the autofocus/exposure feature and the flash (iPhone 4 only); try removing the case if you have image-quality issues with photos.
Try turning iPhone off and then back on.
Tap to focus the camera on the subject. The image may pulse or briefly go in and out of focus as it adjusts.
Try to remain steady while focusing:
Still images: Remain steady while taking the picture. If you move too far in any direction, the camera automatically refocuses to the center. Note: If you take a picture with iPhone turned sideways, it is automatically saved in landscape orientation.
Video: Adjust focus before you begin recording. After recording begins, you cannot readjust focus until you stop recording. Exiting the Camera application while recording will stop recording and will save the video to the Camera Roll. Note: Video-recording features are not available on original iPhone or iPhone 3G.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
Thanks for using Apple Support Communities.
Regards,
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I am having trouble with the external sound on my iPhone 4s

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http://support.apple.com/kb/HT1725
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https://discussions.apple.com/thread/4111336
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==============================================================
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Your name
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Thanks for using Apple Support Communities.
For more information on this, take a look at:
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http://support.apple.com/kb/ts2802
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Having trouble with iPhone 5 sound level changing.

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