Having trouble with kernal_task, fan, overheating, and lag issues with my Macbook Pro. What should I do?
I've had this problem with my Macbook Pro for the past few months. I am starting to become increasing dissatisfied with this product since it's less than even a year old and going through so many problems. I've taken at least 10 trips to the Apple Genius Bar in the past year.
I've had issues with
1) erratic trackpad
2) wifi connection timeouts
3) kernal_task taking up 300% of my CPU, my fan become crazy and just having my laptop lag to the point where I can't even use it.
I sent in my laptop for repairs last week again and they replaced my logic board and some other things. I recieved my laptop back yesterday, but I'm finding the same exact problem is happening again this morning. I still have warranty and set up another appointment for a few days... but the amount of trips I've taken is really starting to irritate me and my problem still isn't solved. What should I do? Is there another way to solve this or should I just keep going back to Genius Bar...
I regret buying this laptop. =\ It was so expensive but yet has so many problems. I've never had to deal with anything this cumbersome with my past few laptops.
If you've taken it back for the same problems over and over again, I suggest that you start asking for a replacement. Ensure that you've backed everything up to an ext HD and removed your personal data and information. IIRC, repeating problems warrant a replacement.
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Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
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Thanks for the question. It sounds like you wish to reset your security questions. The following resources may assist you in doing so:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
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http://support.apple.com/kb/HT5312
Additional Information:
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http://support.apple.com/kb/HT5699
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