Having troubles in Photoshop and Lightroom after update

I am working on a PC, with Windows 7-64 bit and Adobe Creative Cloud versions of Lightroom and Photoshop. Everything is up to date both operating system and Adobe.
I just noticed the following problems this weekend.
1. I cannot import into Lightroom. When I insert a CF card into my reader Lightroom opens as it should but I am unable to import - there is no import button or menu selection to do so.
2. I cannot send any files to be opened in Photoshop. Photoshop does not see the file to be opened and a dialog opens asking what file to open. All that I can see are icons for the Canon CR2 files - even in Bridge.
3. In Photoshop I cannot open any of my CR2 files in ACR, it is not seen as a valid file. I can, however open PSD files.
All of my problems occurred after the latest Creative Cloud update to the Adobe Content Viewer.
What can I do to regain my functionality? Any help will be appreciated.
Thanks for your help.

I ran the CC Cleaner tool but there are failed records. The instructions say I should contact customer service if that happens.
Exactly how/where do I do that?
I need to get this all fixed so I can get back to work! Sorry for thee rant, its been a rough week...
Thank you for your help.

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