Having troubles with Media Encoder CS6

Hello,
I am having the issue with Media Encoder where the it tries to connect to the dynamic link server for a long time and then ultimately fails with the message Could not read from the source. Please check if it has moved or been deleted. I have so far tried everything that I found online so far, that being uninstall and reinstall and creating the Premier shortcut in the Program Files (x86)\Common Files\Adobe\dynamiclink directory but nothing has worked. I am queuing the job from Premiere Pro CS6. I am not sure where to go from here and really need some help. This is on a Windows 7 machine. Thanks.

There are several different ways to add a Premiere sequence to AME, see if either of these alternative methods work for you:
Opt 1) Save your Premiere project, then drag your sequence from Premiere's Project panel and drop it into AME's Queue panel.
Opt 2) Quit Premiere but leave AME running. Drag your Premiere project file from the desktop (or wherever you've saved it) and drop it into AME's Queue panel. You should see an import dialog asking you to choose the sequence you want to import.

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Hi,
I have finally gotten Media Encoder CC installed. I still have Media Encoder CS6 on my computer. Can I uninstall Media Encoder CS6 without having problems with Media Encoder CC or any other CC apps? There is no uninstall optiion for ME CS6.
Thanks

Uninstalling Media Encoder CS6 shouldn't cause any problem to any CC apps, including Media Encoder CC.
There is no stand-alone uninstaller for Media Encoder CS6. In order to uninstall it, you need to uninstall all CS6 apps on which Media Encoder CS6 is depending. Those CS6 apps includes, Premiere Pro, After Effects, Flash, Prelude, SpeedGrade, and InDesign. Media Encoder CS6 is installed as a part of those apps. If you have any of those CS6 apps, please uninstall all of them. This also uninstalls Media Encoder CS6.

Mac Pro restarts with kernel panic error during Adobe Premiere CS6 or Adobe Media Encoder CS6 render/encode.

Multiple times this week, my Mac Pro at work has been restarting during renders in Adobe Media Encoder CS6 and Adobe Premiere CS6. This seems to be specific on this computer only. Identical computers don't have this problem. Here is the system report after it reboots to OS X:
Interval Since Last Panic Report: 252068 sec
Panics Since Last Report:          2
Anonymous UUID:                    7DF9A04B-0693-5FC4-60CF-4BC6ABDB3C1E
Fri May 17 15:37:07 2013
panic(cpu 0 caller 0xffffff8009ab7e95): Kernel trap at 0xffffff8009e1b814, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000000b8, CR3: 0x000000000c3d3000, CR4: 0x00000000000206e0
RAX: 0x0000000000000001, RBX: 0xffffff8039ebfb98, RCX: 0xffffff800a08eb00, RDX: 0xffffff82413abde8
RSP: 0xffffff82413abde8, RBP: 0xffffff82413abe20, RSI: 0x00000000000000b8, RDI: 0x0000000000000001
R8: 0x0000000000000000, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0x000000000000004a, R13: 0x0000000000000371, R14: 0xffffff8040611cb0, R15: 0xffffff80404ec008
RFL: 0x0000000000010206, RIP: 0xffffff8009e1b814, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000000000000b8, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff82413aba80 : 0xffffff8009a1d626
0xffffff82413abaf0 : 0xffffff8009ab7e95
0xffffff82413abcc0 : 0xffffff8009acd4dd
0xffffff82413abce0 : 0xffffff8009e1b814
0xffffff82413abe20 : 0xffffff7f8bcf4d54
0xffffff82413abe60 : 0xffffff7f8bcf72f1
0xffffff82413abf20 : 0xffffff8009d86e2b
0xffffff82413abf60 : 0xffffff8009a3dcfe
0xffffff82413abfb0 : 0xffffff8009ab2977
      Kernel Extensions in backtrace:
         com.apple.nke.asp_tcp(7.0)[78FAA01C-ABC4-3AD3-8D9A-6187F7911E1A]@0xffffff7f8bce f000->0xffffff7f8bcfbfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide:     0x0000000009800000
Kernel text base: 0xffffff8009a00000
System model name: MacPro5,1 (Mac-F221BEC8)
System uptime in nanoseconds: 76945023460235
Model: MacPro5,1, BootROM MP51.007F.B03, 8 processors, Quad-Core Intel Xeon, 2.4 GHz, 20 GB, SMC 1.39f11
Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB
Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 2, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 3, 1 GB, DDR3 ECC, 1066 MHz, 0x80CE, 0x4D33393142323837334648302D4348392020
Memory Module: DIMM 4, 1 GB, DDR3 ECC, 1066 MHz, 0x80CE, 0x4D33393142323837334648302D4348392020
Memory Module: DIMM 5, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 6, 4 GB, DDR3 ECC, 1066 MHz, 0x857F, 0x463732353155363446393333334700000000
Memory Module: DIMM 7, 1 GB, DDR3 ECC, 1066 MHz, 0x80CE, 0x4D33393142323837334648302D4348392020
Memory Module: DIMM 8, 1 GB, DDR3 ECC, 1066 MHz, 0x80CE, 0x4D33393142323837334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: ATI Radeon HD 5770, sppci_displaycontroller, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: WDC WD1001FALS-41Y6A1, 1 TB
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd300000 / 2
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd320000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3
FireWire Device: built-in_hub, 800mbit_speed

That doesn't look like a complete panic report. Is there any more to it? Regardless, I suggest you run the extended form of the Apple Hardware Test. If it fails to identify a fault, remove the RAM upgrade and test with the original RAM.

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Hi
I have been merrily editing a lager job in Adobe Premiere CS6 and then queuing the time lines to export in media encoder CS6 done the entire job everything rendered fine then Bam all of a sudden when I try and render I get all the audio a couple of frames of video then just black!!
I have tried different codecs same result, I have tried different timelines same result, When I export directly out of Premiere without going through Media encoder all works fine, when I try encoding a file directly in media encoder works ok, It just seems to be the link between Premiere and Media encoder that not working as it should
Anyone got any ideas?
Hi Folks
Has no one had an issue exporting to Media encoder from Adobe Premiere CS6?

Any chance this gets fixed soon? I'm shooting with an AF-100, and at this point I'm still using Final Cut to transcode my footage so I can have audio. I've also noticed the video jumps around even when it does have audio. Prelude has been extremely problematic for me, and it doesn't have a way to bring in clips that returned errors upon importing, I have to write down the clip numbers and bring them in individually. I've also tried just dropping the file structure from the card straight to the hard drive. It's a huge problem, and is keeping me from making the switch fully from FCP 7.

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I'm running CS6 Production Premium with ALL updates installed on 10.6.8
I appreciate any input and help provided the input is provided by someone who either
A) knows the answer because they actually work for adobe
B) actually tried this themselves before attempting to provide a solution
If the conclusion is that it is a codec issue or a header issue with the FLVs You'd have to present a very strong case to back that claim up as it makes no sense whatsoever that CS6 is unable to generate thumbnails for media encoded using CS6, yet Apple finder can without issue. NOT to mention the FLVs in question are CREATED on the same machine with the same codecs installed that is trying to generate previews in Bridge.
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We are all just incompetent users here. As pointed out before this is just a user to user forum, Adobe rarely checks in.
I was hoping by now you would have gotten to the bottom of this problem and were offering a solution.

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Some people who have downloaded Adobe Media Encoder with Premiere Pro CS6 as part of a Creative Cloud Membership subscription have a problem in which the MPEG2, MPEG2-DVD, MPEG2-Blu-ray, Dolby Digital, & MXF OP1a codecs are missing.
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Adobe has demonstrates this development cicle along all this years. The products takes an uphill curve of development, and suddenly, goes back, showing wrong decisions was taken. So after some time , the products starts to evolve again . CS6 shows this stop evolving point. Now we have to wait untill new uphill curve of development starts again.
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Hi!
I'm using Media Encoder (6.0.3.1) to export clips from AE (11.0.4.2) so that I can work with them in PPro (6.0.5).
In Media Encoder I go to add AE composition and I've tried the YouTube HD 1080p 25 and the Broadcast HD 1080p 25 presets (the latter creates a much bigger file but I don't think the file size is the issue - for example, the biggest clip of approx. 1 mintute is 276MB).
The curious thing is that most of the clips that are exported are fine, i.e. they play back fine - the problem is that some of the clips go slow or choppy towards the end of the clip. So the last couple of seconds will be choppy. It basically looks like the frame rate isn't quite right.
Once exported from Media Encoder, I import them into PPro to do some more work - the problem with the clips is apparent when I play the original file in VLC (for example) or in PPro. So it seems like the problem occurs during the export from AE. When I export the video containing the AE clips from PPro the problem is obviously still there (wishful thinking on my part). I use AE just for keying and making some basic titles, nothing massively complex.
I had some problems with RAM preview in AE before, in other words, it wasn't playing the clips back in realtime and the exported clips with the problem look exactly like that (i.e. looks like the frame rate isn't right). I deactivated Enable Disk Cache in AE (Multiprocessing was already deactivated) and now I can play back clips ok in AE using RAM preview - even the ones that go choppy towards the end when they are exported with Media Encoder play back fine in AE.
Could Media Encoder be going back to some previous render files saved somewhere on my system and could that cause some of the exported clips to go choppy?
I'm new to Adobe so I'm just guessing here and I don't want to go about and delete stuff that might not have anything to do with this problem. As I've adopted the computer I'm working on from my predecessor and it's had several users since, the system is a bit of a mess and there are files all over the place. Empting the Disk Cache doesn't actually delete anything for example.
I'm really stuck here because I can't finish the projects I started working on with AE.... I would appreciate someone's input!
Many thanks in advance!
My system specs:
Intel Core i7-3930K, 3.20GHz, 16GB RAM, 64-bit operating system, GeForce GTX 680, Windows 7, Creative Suite CS6
Before using Media Encoder to export clips from AE I was just relying on Dynamic Link between AE and PPro by the way and that made all of the clips choppy for the whole duration (this was before I solved the RAM preview problem and I haven't checked if a working RAM preview would make a difference to dynamic link). So Media Encoder nearly solved the problem. I posted this original problem on creativecow (http://forums.creativecow.net/thread/2/1045810) but no one has gotten back to me about the new issue unfortunately.

Thanks for your reply!
I tried using Quicktime with PNG and it created a big file (1.18GB for a 1 minute long clip) that doesn't play back nicely in PPro unfortunately. But I then tried rendering the clip using a lossy format, H.264, in AE and it's playing back ok in PPro! I will just do that for the rest of the clips and hope that this is finally resolved. Many thanks for the tip!
Out of curisoty, do you know what might be causing the problem when I use Media Encoder?

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Having trouble with the Swatches in CS6. When I add our institution's colors, they look dull/gray in CS6. I know it's not just my screens because I created a quick EPS in CS5 for comparison. When I add the EPS file to my doc, the colors pop into the Swatches box but they are clearly different colors. The most remarkable is Pantone 484, which used to be a bright scarlet. Now it's a strange, dull mauve.
I took a screen shot to show a colleague with more experience, but he's stumped. There are very few of us that use InDesign on our campus and we're all self taught. Our tech folks usually come to US for solutions.
I did try the instructions under "Display or Output Spot Colors Using Lab Values" in the Help menu, but nothing changed. That seemed to be the only applicable FAQ that I could find on my own.
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Answered in your other thread...
Problems with Color Palette/Swatches in InDesign CS6

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Hi Rob,
Please share few more details about the issue you facing.
Which Operating system you have?
Which product are you using?
What exact error message/code you get?
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ERROR: DF024: Adobe Media Encoder CS6

I Have a 2012 Mac Pro running Mavericks. I started having issues with Premiere Pro after video card upgrade. I get the following error message when trying to reinstall CS6 Production Premium:
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Media Encoder CS6 6.0.0.0 {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} -----------
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I backed up, and deleted all Production Premium applications; ran the CC sweep tool, and got the same error.
Can anyone recommend a fix, or point me in the direction of an Adobe tech for more answers?

Oké, the next steps will remove all Adobe folders from your system, so put's you in a clean state where you should have no issues re-installing. Please be sure you have settings saved as a backup. The locations below will only clean the Adobe applications.
1. Please remove all adobe software from the machine (use uninstall or use the clean-tool)
Steps see: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
2. Remove by hand all still existing Adobe entries: http://helpx.adobe.com/x-productkb/global/delete-previously-installed-application-files.ht ml
~ Files / Folders ~
/Applications/Adobe*
/Applications/.AdobePatchFiles
/Applications/Utilities/Adobe*
/Library/Application Support/Adobe*
/Library/Application Support/FLEXnet Publisher/
/Library/Preferences/com.adobe*
/Library/Preferences/FLEXnet Publisher/
/Users/[user]/Library/Application Support/Adobe*
/Users/[user]/Library/Caches/Adobe*
/Users/[user]/Library/Caches/com.adobe*
/Users/[user]/Library/Preferences/Adobe*
/Users/[user]/Library/Preferences/com.adobe*
+ Please notice that the [user] library in above steps is hidden by default:
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
3. Re-install and update the software.
http://helpx.adobe.com/creative-cloud/help/install-apps.html see Update apps
Good luck!

Having troubles with Media Encoder CS6

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