HBO GO won't activate on Apple TV but it's activated on my MacBook Air

I just uploaded the newest version of Apple TV and when I go to HBO GO it tells me I need to activate HBO GO and gives me an activation code. I already have an active HBO GO account on my computer but I went ahead and followed the steps I was told. Once I finished the steps, my computer said "SUCCESS.... you may now start streaming HBO GO on your Apple TV". Yeah. Not. I went back to HBO GO on my Apple TV and the same thing happened again, I was prompted to activate. Now I have done literally everything I can think of and I have been doing this for four hours, I have read blogs, apple community, Apple TV help, HBO GO help, you name it and nothing. I have also done the following:
I made sure my Apple TV and HBO GO are on the same network...Check
I logged out of HBO GO and logged back in...Nothing
I restarted both my computer and my Apple TV...Nothing.
I restored my Apple TV to it's factory settings...Nothing
I restored my Apple TV to it's factory settings AND went through the activation process again...Nothing
My cable provider is AT&T UVerse and is compatible and offers HBO GO on Apple TV. So what the heck?????
Can somebody PLEASE help?? All I want to do is start watching Empire Boardwalk from the beginning and its not on Netflix yet and I can't get back to season one on my cable. Additionally my Airplay playback is really slow if I try to watch it on my computer through Airplay!
Trust me...I've tried it all.

Hello red_kls,
You have done a lot of troubleshooting that I would have provided you and I do not like passing people off but because you are still having issues, then you may want to contact HBO for additional support. 
Contact Apple TV content providers
http://support.apple.com/kb/ht4799
Regards,
-Norm G. 

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