HBO-Nordic and Viaplay for Apple TV sweden

Will HBO-Nordic and Viaplay come to Apple TV in sweden. And if, when?

This is a user to user forum. That's not a question anyone here could answer for you.

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Why dosent HBO-Nordic and Viaplay exist on Apple Tv like Netflix?

Seems like your not care so mouch for us eropean, nordic users..
Best regards! Mattias Widell in Sweden

Welcome to the Apple Community.
This is a user to user community, Apple are unlikely to read your comments, if you have any suggestions that you think might enhance the Apple TV you can send Apple your feedback here

I can't get FaceTime or iMessage to connect, I enter valid password (tested and works for Apple account) and it won't connect. I have checked all settings, upgrades iOS to 8.3 rebooted, changed Apple acount PW still wont connect. My internet connecti

I can't get FaceTime or iMessage to connect, I enter valid password (tested and works for Apple account) and it won't connect. I have checked all settings, upgrades iOS to 8.3 rebooted, changed Apple acount PW still wont connect. My internet connection is fine Safari works and I can access all sites. I have an iPad 2. Any help on this will be greatly appreciate. iPad 2, iOS 8.3

This is an ongoing problem as you will see by searching the forum.
Out of curiosity, do you have 2 step verification enabled? It was recently extended to include iMessage & FaceTime & I'm wondering if it might be causing some of the issues that some users are experiencing.

Hello, i have been sent the following email from apple: - You've taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you... and asks for apple login details, is this a genuine request?

Hello, i have been sent the following email from apple, see below and asks for apple login details, is this a genuine request?
Thank you.
You’ve taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you.
The rescue email address that you gave us is [email protected]
Just click the link below to verify, sign in using your Apple ID and password, then follow the prompts.
Verify Now >
The rescue email address is dedicated to your security and allows Apple to get in touch if any account questions come up, such as the need to reset your password or change your security questions. As promised, Apple will never send any announcements or marketing messages to this address.
When using Apple products and services, you’ll still sign in with your primary email address as your Apple ID.
It’s about protecting your identity.
Just so you know, Apple sends out an email whenever someone adds or changes a rescue email address associated with an existing Apple ID. If you received this email in error, don’t worry. It’s likely someone just mistyped their own email address when creating a new Apple ID.
If you have questions or need help, visit the Apple ID Support site.
Thanks again,
Apple Support

In that case, someone is trying to hi-jack your Apple ID.
You should change your password immediately.

I frogot my questions and answers for apple id

i frogot my question and answers for apple ID

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I have 3 different accounts and passwords for Apple. 1 for iTunes, 1 for iCloud, and 1 for my iCloud email. It is annoying to remember these 3 different usernames and passwords. Can I make all 3 accounts the same username and password?

I would like to use my iCloud email address as the username.
Is this possible?

No. Apple will not merge Apple IDs, and you can't use the same username and password for multiple IDs.

Have same username and password for Apple and iCloud. Main email server is btinternet with different username and password. When I try to share a photo using iCloud email I get message that "email server didn't recognise username/password combo". Help.

I have the same username and password for my Apple account and iCloud. My main email server is btinternet. When I try to share a photo by sending an email by iCloud I get a message "Server doesn't recognize username/password combination". Do I need to login to iCloud with my btinternet password?

Seeing others with same problem I have gone into iPhoto>Preferences>Accounts and changed password to btinternet password. It worked. Thanks.

Maximum bitrate and size for Apple TV3

Hello,
how much is maximum bitrate and file size for Apple TV3 homesharing? I transfared some bluray, but it lags. Im streaming via cabble.

No official answer on this but specs say:
Video Formats
H.264 video up to 1080p, 30 frames per second, High or Main Profile level 4.0 or lower, Baseline profile level 3.0 or lower with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
MPEG-4 video up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats
Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
AppleTV 2/3 have less than 8GB of memory to buffer movies but there are movies over 8GB and I've certainly streamed larger than that.
What lags? Playback? Stuttery display?

Max resolution and format for Apple TV from imovie and itunes

I use iMovie '09 to make movies from my HD 1920x1080P camera that I SHARE to mobile me, itunes and for use on Apple TV via itunes.
I am trying to figure out the max resolutions and formats.
If I SHARE from imovie with 960x540 it goes right into itunes and shows as an HD movie on the Apple TV
If i export from imovie in 1280x720p i can drag into and play from itunes however it doesnt show up on the Apple TV? i thought the apple TV supported 720p? is the format wrong? when you export it comes out as .mov and when you SHARE it comes out as .mp4?

I have been struggling with this for some time. We have great HD cameras, and fairly capable consumer grade video editing capability with iMovie; but we have limited HD viewing opportunities other than a computer.
Apple TV does play it in 720p provided you meet the specs below - perhaps your 720p movie exceeded these specs. You see, there is 720p, and then there is 720p with serious Mbps.
At least for me, when I export at 720p @ 5Mbps the viewing is jittery and not smooth. I guess it is too much processing, although it seems to work fine when it is a downloaded movie in HD, just not an iMovie production.
So, I just use the 960x540, which is clear and smooth, and wait for the day an improved Apple TV hits the market with the processing power to smoothly handle 720p and beyond. I have a big (100") screen, so I can use all the resolution I can get to keep that large of an image sharp.
The alternative is to use a Mac mini and route through HDMI to your TV. That does a good job but is more expensive (triple) the ATV.
Video formats supported:
H.264
up to 5 Mbps, Progressive Main Profile (CAVLC) with AAC-LC audio up to 160 Kbps (maximum resolution 1280x720 @ 24fps, 960x540 @ 30fps) in .m4v, .mp4, and .mov file formats
MPEG 4:
• up to 3 Mbps, Simple Profile with AAC-LC audio up to 160 Kbps (maximum resolution 720x432 @ 30 fps) in .m4v, .mp4, and .mov file format

Restore of MacBook Pro without disk, gets to the install of Mountain Lion and asks for Apple ID log in and then tells me to try again later.

i bought my MacBook Pro off a friend of mine last year, she did not restore it before selling it to me & I do not have the disk to restore it that way so I followed online directions to restore with the he power button option button method. It worked up until where it asks me to reinstall Mountain Lion OS, I select accept and agree to the terms and conditions which then asks for my Apple ID,once I enter the log in it it tells me that I am unable to download the software because it is unavailable   and to try again later so my laptop is essentially useless right now and won't let me reinstall the hardware needed. Is there a way to fix this or do I need to take it into a store for a genius bar appointment. I am really trying to avoid that.

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

FCE and Export for Apple TV

I want to be able to use FCE to edit my HD footage from my Sony HD7 camcorder then display results through Apple TV. I know I will lose resolution, but am having one particular problem. After importing clips to FCE I exported to Quicktime movie, then opened the file in Quicktime and exported to Apple TV. The resulting video seems "jerky" at least to my eyes. Almost like every other frame was cut out. Do I need to export from FCE at a different resolution or frame rate to get the export to Apple TV looking better?
Thanks all for the help.

Thanks Tom. Could be just my eyes seeing the difference in the results, but here are the details.
Original File from Sony HDR-HC7
Video Tracks:
Apple Intermediate Codec, 1440 x 1080, 29.97 fps, 98.77 Mbps
Audio Tracks:
16-bit Big Endian stereo, 48 kHz, 1.54 Mbps
Export direct as QuickTime movie and conversion to Apple TV seems to show some jagged sharp motion to my eyes, so I tried the steps below and got a more fluid result.
The exported from FCE to 1280 x 720 with these settings:
Compression: H.264
Quality: High
Key Frame Rate: 24
Frame Rendering: Yes
Encoding Mode” multi-pass
Dimensions: 1280 x 720
Results of export from Final Cut
H.264, 1280 x 720, 29.97 fps, 17.48 Mbps
16-bit Big Endian stereo, 48 kHz, 1.54 Mbps
Then converting that to Apple TV file (opened in QuickTime and used export for Apple TV):
Video Tracks:
H.264, 960 x 540, 29.97 fps, 3.81 Mbps
Could be that Export to QuickTime Movie makes an Apple Intermediate Codec file and the export using QT conversion made an H264 codec. Perhaps there is a difference in the way the QT function "export to Apple TV" handles those two codecs???

HT204053 How do I reset my I'd and password for apple ipad

How can I change my user name for my iPad

Go to settings, then to store, tap the window that displays existing apple ID, follow prompts :) user name cannot be changed on iPad, and not in apple community either. It's part of the sign on process you completed to be able to make this comment and was expressed at that time. You could call maybe the technicians can do something about it...?

If i upgrade to maverick will i lose my microsoft word and excel for apple

If I upgrade to maverick will I lose my installed Office Word and Excel for Mac

You shouldn't, but it would be a really good idea to make a clone of your existing installation using Carbon Copy Cloner before upgrading. That way if you have any issues with Mavericks it's very easy to go back. Without the clone it's a lot more difficult.

Marketing and promoting for apple apps?!!

Dear Developers,
what are the main promotion channels (for example which top websites ) for apple apps used by developers?
Regards,
DanialA

Other channels are welcomed by you or other developers

Request Assistance - Converting VHS and DVDs for Apple TV

I have an Apple TV and love it. My mission is to take my old VCRs and DVDs, convert them and place them in my Apple TV Library. I have run into a snag however when the movies is multiple tapes or DVDs. Up to now I have been simply posting them as Part 1, Part 2, etc but that is clumsy and makes my menu in Apple TV very large.
Is there a method for splicing these tapes and DVDs into one large movie? I have tried using iMovie 08 (I will have 09 in early February), but it keeps crashing as the films are too long (3+ hours).
Has anyone else attempted to do what I want to do and have you been successful? If so what software did you use?
Any help would be appreciated.

I have probably 200 home movies and 50 hollywood movies in my TV, and it definitely helps to have some organization.
I have found that I can go to the Movies section in iTunes, from the source pane on the left. You will see a list of all your movies. Pick one of the three you would like to organize together. Right-click (or control-click) and select "Get Info". Now go to the "Video" section and type in the name you want to organize this 3-part movie into in the field called "Show Name". You can also type an episode number if you want. Under "Sorting" you can also put the Show name in. Click "OK". Repeat this for your other 2 portions, and they will all show up under the "Show Name" on the TV.
For example, I have 14 videos from a recent trip to Turkey and Greece all under one show, and I have Godfather 1,2,3 all under Godfather.

HBO-Nordic and Viaplay for Apple TV sweden

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