HD Clicking and Freezing

I know this has been discussed a million time but I still cannot find the info I need.
I've upgraded the HD on my MacBook Pro to a Seagate 500GB 7200 rpm (ST9500420AS) drive and it's won't stop clicking and freezing every few minutes. I know that Apple released some kind of upgrade to address this problem but when I tried to run it (after downloading it directly from the site) it says that there's nothing to do (I'm assuming its because I am not using an OEM drive?)
Anyone managed to resolve this issue?
Thanks

You might want to run S.M.A.R.T. Utility to be sure there's not a problem with the drive itself:
http://www.versiontracker.com/dyn/moreinfo/macosx/32454
You can download the demo and run it several times for free.
Even though you seem to have the drive without the G-Force technology, you might try disabling Apple's Sudden Motion sensor to see if this makes a difference.
http://support.apple.com/kb/HT1934
If it does make a difference, it may be that your drive actually has the G-Force technology, even though it isn't supposed to.
Good luck!

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    Given the maximum RAM that model can use is 32GB, and the earlier release of that 27" mid-2013 iMac is nearly the same in most regards, you may note the listing of this slightly older iMac 27" is here in an Apple support document...
    •iMac: How to remove or install memory:
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    http://support.apple.com/kb/HT1423#1
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    You could take the computer to a certified Apple service facility (retail store, or specialist reseller) and pay them to do this, and buy the RAM from them, and you will pay for this at a retail level. If they do it, you'd want to be assured the computer did all the things you sought to cure by upgrading RAM, correctly without fault. Like run tests and stuff.... Or there's no reason to not go ahead (after confirming from Apple) that you could buy quality RAM and do this job yourself, citing the Apple page link I'd posted above.
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    http://eshop.macsales.com/shop/memory/iMac/2012_27/DDR3L
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    With questions during the first three months, you can get 'support' under the initial 90-day span of ownership of the new (and certified) Apple refurbs bought online; the other part of that is 'service' for 1 year. Call a nearest retail Apple Store, to set a genius appointment; or go online, and start the process of reporting your issue, while you still have some kind of warranty on the device. They can diagnose the issues you cite and tell you if you can upgrade the RAM (as you likely can) then you can buy and install the RAM yourself and probably pay less than 1/2 the retail rate, if you get some from OWC. A diagnosis is free if the Genius looks into it, but you'd need to set an appointment & lug the iMac to their store; protected from weather/shock.
    If you want to extend the complementary service to three years (less the included 90-days) and add two years of AppleCare service, that is an affordable option of about $170. For a total of three years coverage.
    {If you had a 21.5-inch iMac the RAM would require a service department visit where they use a different method to install the RAM upgrade. Those are built differently than the 27-inch iMac.}
    There is a bit of detailed important information in the Apple link on how to upgrade the iMac RAM. There is a certain amount of RAM installed already and these chips would likely be removed if you get matching sets of new RAM to upgrade the capacity. And no matter what some say, there is a reason why they can be upgraded with more. Even with Mavericks OS X 10.9.x and its 'memory compression' etc, it would gladly accept all the RAM upgrade chips it could swallow. (Behind metal screen, mid-bottom iMac 27")
    You may need to consider questions about applications that use system resources separate from those about whatever issues your iMac seems to exhibit. There may be some other cause of the video and iMovie symptoms, but more RAM won't hurt given the beast you bought can use 32GB and it has 8.
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    Good luck & happy computing!

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