HD crash and can't boot form install disc. . .

Hi there, this is the first Mac I've owned and it's a little under a year old. It's a Macbook Pro with an Intel Core Duo and OS X 10.4 Tiger. Last night my computer froze attempting to open iTunes and I restarted it by holding down the power button. Unfortunately every time I try to boot the computer I get the startup noise and a blank gray screen. I tried to reboot it several times last night before looking up potential fixes on another computer. I tried resetting the PRAM and was rewarded with a new screen: A blank gray screen with a flashing folder and question mark icon. After researching this I found it's indicative of a hard drive problem that can potentially be rectified with the disc utilities program on the install disc. However whenever I try to boot from the OS X install disc, by holding down "C" during a restart, nothing happens. Just the blank gray screen. The CD sounds like it's going to spin up but then abruptly stops. Thus I cannot run either disc utilities or the hardware diagnostic test. I have tried using both Install disc 1 and 2 with no success. The only key based startup commands I can get to work are resetting the PRAM and ejecting discs. Also when I start the computer the left front corner(?) makes a rhythmic "tic tic tic pause" noise for a couple of seconds. I suspect this is the hard drive attempting to spin up but am not sure. I am afraid that the HD is completely buggered beyond all repair but I would like to try either the disc utilities or the hardware test before I take it in for repairs. However if someone knows it's gone, I'll take it in right away.

If you are still in the one year warranty period, the repairs will be covered. You might want to consider getting 3 year Applecare before the one year warranty is up too. Especially on a Mac that has problems during its first year. 3 year Applecare is expensive, but generally less than almost any repair.
Good luck!

Similar Messages

Can't Boot From Install Disc 1 ?

Holding down "C" at Start Up isn't working.
Most of the time I can't get Preferences > Start-Up to even "see" my Disc 1.
When I can get it to show up in Start-Up, and Select it, and Lock it ... it Still Won't Start Up from the Install Disc 1 ... and in fact usually ejects the disc.
Sometimes when I re-push in the disc, I get the message that a Blank Disc has been detected, "what do you want to do with it."
But, it shows up in Disc Utility, and when I run Verify Disc, it all looks good?!
The Disc has Mac OS version 10.4.8 on it. I'm running 10.5.7. I'm all up to date with my software.
Yesterday I ran the latest version of Disc Warrior. When I run TechTools 4.0 it seems to get stuck running Files. When I run Repair Permissions from Disc Utilities, it shows a fairly massive amount of issues. Running it over and over again doesn't seem to make any difference.
I WANT to run my Install Disc so I can run Repair Disc from Disc Utility ... because I'm having a number of issues ... and I seem to get the spinning rainbow a lot.
SUGGESTIONS ?! ... thanks ...

Disk Utility that can repair a 10.5.7 permissions is only found on the Leopard installer disc. Tiger can't repair Leopard when it comes to permissions, and may also have difficulty with the directory.
Secondly, if your MacBook Pro was purchased after October 26, 2007, it can't boot from any Tiger disc.
If your MacBook Pro was purchased prior, you can use the disk, but you'll want to follow these directions for hardware diagnostics:
http://docs.info.apple.com/article.html?artnum=303081
Only if your MacBook Pro has Tiger installed, should you use Tiger for the directory or permissions*:
http://www.macmaps.com/directoryfaq.html
Macs can only boot from the operating system that shipped with them, and newer retail operating systems. This means:
1. pre-October 1st, 2007 MacBook Pros can boot off:
- - the discs that shipped with them
- - retail 10.5 discs which look like * that do not say Upgrade, DropIn, or OEM.
2. October 1st through October 25, 2007 can do #1, and also use Upgrade and DropIn discs. Those disks were offered as a limited time mail order Up to date program, some were dropped in the box that came with them.
3. October 26th through November 14, 2007 can boot off the discs that came with them, and retail 10.5.1, 10.5.4, and 10.5.6 discs that do not say Upgrade, DropIn, or OEM, and have a label like the image above.
4. November 15, 2007 through June 29, 2008 can boot off the discs that came with them, and the retail 10.5.4, and 10.5.6 discs that do not say Upgrade, DropIn, or OEM, and have a label like the image above.
5. June 30, 2008 through December 14, 2008 can boot off the discs that came with them, and the retail 10.5.6 discs that do not say Upgrade, DropIn, or OEM, and have a label like the image above.
6. December 15, 2008 and later MacBook Pros can only boot off the discs that came with them.
Presumably when Snow Leopard comes out in September, all of the above will be able to use Snow Leopard because of the specs on http://www.apple.com/macosx/specs.html
- * Links to my pages may give me compensation.
Message was edited by: a brody

Macbook Pro crashes while trying to boot from install disc

I have a 2.6GHz 17" Intel C2D MacbookPro running 10.6.6
Over the last few weeks I been experiencing numerous crashes, often while watching flash video. It freezes, the screen distorts and flashes and I have to reboot holding the power button.
Most times I can't turn it back on, it just won't get past the boot up stage. I generally try and boot from the install disc and/or another computer via firewire target mode, run permissions, disc warrior etc and eventually it will boot on it's own accord.
Now it won't even boot to the install disc. (the 10.5.2 disc that came with the computer)
It just crashes, screen dims and the 4 language warning asks me to hold down the power button.
I do notice that usually when you get these crashes that the background is a solid grey. but these times it's a speckled white and grey?
Is my graphics card on the way out (or out already)
Here's the crash logs from the last 2 crashes when I've got it to boot again.
Any help would be much appreciated.
Best regards
Jesse
++++++++++++++++++++++++++++++++++
Interval Since Last Panic Report: 193634 sec
Panics Since Last Report: 2
Anonymous UUID: 28A07E22-BB69-4B77-808F-C84EEAD2BE24
Mon Feb 14 11:46:15 2011
panic(cpu 0 caller 0x001A8C8A): Kernel trap at 0x6466c15b, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x000000bc, CR3: 0x00e92000, CR4: 0x00000660
EAX: 0x5549d630, EBX: 0x06969004, ECX: 0x069b7800, EDX: 0x00000000
CR2: 0x000000bc, EBP: 0x5549d668, ESI: 0x00000000, EDI: 0xffffffff
EFL: 0x00010246, EIP: 0x6466c15b, CS: 0x00000008, DS: 0x069b0010
Error code: 0x00000000
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x5549d408 : 0x12b0f7 (0x458124 0x5549d43c 0x133230 0x0)
0x5549d458 : 0x1a8c8a (0x461650 0x6466c15b 0xe 0x460e00)
0x5549d538 : 0x19ece5 (0x5549d550 0x9 0x5549d668 0x6466c15b)
0x5549d548 : 0x6466c15b (0xe 0x48 0x55490010 0x646a0010)
0x5549d668 : 0x64673f44 (0xc1d00004 0x1000000 0x1000003 0x40)
0x5549d6c8 : 0x64668ecf (0x5549d858 0x6 0x0 0x0)
0x5549d828 : 0x6465c012 (0x0 0x600d600d 0x7027 0x5549d858)
0x5549d8e8 : 0x6482f54b (0xc1d00004 0x1000000 0x1000003 0x40)
0x5549d918 : 0x6483898f (0x4678f000 0x1000000 0x88100090 0x3e)
0x5549f8a8 : 0x6481cc6e (0x4678f000 0x1000000 0x15 0x4678f01c)
0x5549f9a8 : 0x64656572 (0x4678f000 0x0 0x5549fab2 0x80)
0x5549fa08 : 0x5519f5a5 (0x6988800 0x0 0x5549fab2 0x80)
0x5549fb38 : 0x551a0d74 (0x6988800 0x551a4358 0x5549fbec 0x4)
0x5549fc08 : 0x55246133 (0x6988800 0x1 0x0 0x13)
0x5549fc68 : 0x5523f93a (0x6988800 0x2407 0x5549fd2c 0x71aa6b8)
0x5549fc98 : 0x40ebc5 (0x6988800 0x71aa6b8 0x71aa6b8 0x0)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.NVDAResman(5.2.6)@0x64655000->0x64894fff
dependency: com.apple.iokit.IONDRVSupport(1.5.2)@0x55199000
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x550ac000
dependency: com.apple.iokit.IOGraphicsFamily(1.5.2)@0x55237000
com.apple.iokit.IONDRVSupport(1.5.2)@0x55199000->0x551a6fff
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x550ac000
dependency: com.apple.iokit.IOGraphicsFamily(1.5.2)@0x55237000
com.apple.iokit.IOGraphicsFamily(1.5.2)@0x55237000->0x55252fff
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x550ac000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
9C2028
Kernel version:
Darwin Kernel Version 9.2.1: Tue Feb 5 23:08:45 PST 2008; root:xnu-1228.4.20~1/RELEASE_I386
System model name: MacBookPro4,1 (Mac-F42C86C8)
Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.6 GHz, 4 GB, SMC 1.28f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 512 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS722020K9SA00, 186.31 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0230, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Interval Since Last Panic Report: 193498 sec
Panics Since Last Report: 1
Anonymous UUID: 28A07E22-BB69-4B77-808F-C84EEAD2BE24
Sun Feb 13 14:58:36 2011
panic(cpu 0 caller 0x5d22e824): NVRM[0/1:0:0]: Read Error 0x00009410: CFG 0x040710de 0x00100406 0xd2000000, BAR0 0xd2000000 0x5dda7000 0x084700a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x55ae36f8 : 0x21acfa (0x5ce650 0x55ae372c 0x223156 0x0)
0x55ae3748 : 0x5d22e824 (0x5d40892c 0x5d469d20 0x5d413bf0 0x0)
0x55ae37e8 : 0x5da392ba (0x851e004 0x6f85004 0x9410 0x5d31b09e)
0x55ae3828 : 0x5daeefa4 (0x6f85004 0x9410 0x55ae3888 0x9)
0x55ae3868 : 0x5d3a85c8 (0x6f85004 0x841d004 0x0 0x0)
0x55ae3888 : 0x5d31ec58 (0x841d004 0x55ae39c4 0x0 0x0)
0x55ae38d8 : 0x5da21eb9 (0x6f85004 0x3d0900 0x55ae39c4 0x0)
0x55ae39f8 : 0x5d31020a (0x6f85004 0x853dc04 0x87c500c 0x200)
0x55ae3a38 : 0x5d3795f7 (0x6f85004 0x853dc04 0x834a024 0x834a004)
0x55ae3ae8 : 0x5d37a94f (0x6f85004 0x853d004 0x0 0x0)
0x55ae3b78 : 0x5da20e19 (0x6f85004 0x853d004 0x6 0x2)
0x55ae3bf8 : 0x5da295df (0x6f85004 0x853dc04 0x1000 0x55ae3d0c)
0x55ae3d68 : 0x5daaefe4 (0x6f85004 0x853dc04 0x0 0x0)
0x55ae3e98 : 0x5d330f35 (0x6f85004 0x851e404 0x0 0x0)
0x55ae3ec8 : 0x5d237a0f (0x6f85004 0x851e404 0x0 0x0)
0x55ae3f08 : 0x548049 (0x0 0x8549500 0x1 0x29b50a)
0x55ae3f58 : 0x54707a (0x8549500 0x863ec0 0x0 0x29f596)
0x55ae3f88 : 0x5474d4 (0x80c1dc0 0x863ec0 0x0 0xffffffff)
0x55ae3fc8 : 0x29c68c (0x80c1dc0 0x0 0x10 0x6d9d3c4)
Kernel Extensions in backtrace (with dependencies):
com.apple.nvidia.nv50hal(6.0.0)@0x5d934000->0x5dda6fff
dependency: com.apple.NVDAResman(6.0.0)@0x5d1d7000
com.apple.NVDAResman(6.0.0)@0x5d1d7000->0x5d46afff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x558bb000
dependency: com.apple.iokit.IONDRVSupport(2.0)@0x5c4c0000
dependency: com.apple.iokit.IOGraphicsFamily(2.0)@0x5c5fb000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10A432
Kernel version:
Darwin Kernel Version 10.0.0: Fri Jul 31 22:47:34 PDT 2009; root:xnu-1456.1.25~1/RELEASE_I386
System model name: MacBookPro4,1 (Mac-F42C86C8)
System uptime in nanoseconds: 1069282333804
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x55b9b000, size 0x12288) - last unloaded 150695453549
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.2d0 - last loaded 90181349778
com.apple.driver.AppleUpstreamUserClient 3.0.5
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.GeForce 6.0.0
com.apple.driver.AppleHDA 1.7.4a1
com.apple.driver.AudioIPCDriver 1.1.0
com.apple.driver.AppleLPC 1.4.6
com.apple.driver.AppleBacklight 170.0.2
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.AppleIRController 161
com.apple.driver.ACPISMCPlatformPlugin 3.4.0a20
com.apple.kext.AppleSMCLMU 1.4.5d1
com.apple.driver.DiskImages.ReadWriteDiskImage 281
com.apple.driver.DiskImages.RAMBackingStore 281
com.apple.driver.AppleUSBTCButtons 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.iokit.SCSITaskUserClient 2.5.0
com.apple.iokit.IOAHCIBlockStorage 1.5.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleAHCIPort 2.0.0
com.apple.driver.AirPortBrcm43xx 410.91.20
com.apple.driver.AppleFWOHCI 4.3.4
com.apple.driver.AppleUSBHub 3.7.8
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 90.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.0.11
com.apple.driver.AppleIntelCPUPowerManagement 90.0.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2f18
com.apple.iokit.IOSerialFamily 10.0.2
com.apple.driver.DspFuncLib 1.7.4a1
com.apple.iokit.IOAudioFamily 1.7.0fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.nvidia.nv50hal 6.0.0
com.apple.NVDAResman 6.0.0
com.apple.iokit.IONDRVSupport 2.0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleHDAController 1.7.4a1
com.apple.iokit.IOHDAFamily 1.7.4a1
com.apple.driver.IOPlatformPluginFamily 3.4.0a20
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.AppleSMC 3.0.1d2
com.apple.iokit.AppleProfileFamily 40
com.apple.driver.DiskImages.KernelBacked 281
com.apple.driver.AppleUSBMultitouch 200.20
com.apple.iokit.IOUSBHIDDriver 3.7.5
com.apple.driver.BroadcomUSBBluetoothHCIController 2.2f18
com.apple.driver.AppleUSBBluetoothHCIController 2.2f18
com.apple.iokit.IOBluetoothFamily 2.2f18
com.apple.iokit.IOSCSIBlockCommandsDevice 2.5.0
com.apple.iokit.IOUSBMassStorageClass 2.5.0
com.apple.driver.AppleUSBMergeNub 3.7.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.5.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.5.0
com.apple.iokit.IOAHCIFamily 2.0.0
com.apple.iokit.IO80211Family 300.20
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOUSBUserClient 3.7.5
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IONetworkingFamily 1.8
com.apple.iokit.IOUSBFamily 3.7.8
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro4,1, BootROM MBP41.00C1.B03, 2 processors, Intel Core 2 Duo, 2.6 GHz, 4 GB, SMC 1.28f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 512 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS722020K9SA00, 186.31 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0230, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000

jessestack wrote:
On the hand, I took it in to my local apple store. They rang me back this morning and said it that I need to replace the logic board. Which apparently also comprises the video card.
Yes, thus the link to the NVIDIA issue. NVIDIA is the maker of the GPU ("video card").
The quoted me $1000! I'm pretty bummed I need to spend that much on a 2 yr old machine. You should be able to expect more life than that.
If you're content to pay the $1000, no need to ask them to run the test for the NVIDIA issue. If you're not content, I would certainly ask them. Provide the link if they're unaware of it.
My only viable option is to buy the part off eBay and put it in myself.
Or have them test for NVIDIA issue. Or ask about a depot repair for $310.

Can't boot from install disc after new RAM & SSD install

I decided to breathe some new life in to my 2007 2.2GHz MacBook by:
-upgrading the RAM to 4gb w/Centon memoryPOWER 2GB DDR2-667 PC2-5300 CL5 SO-DIMM Laptop Memory Module
-replace the HDD with a SSD (Samsung 840 Pro-Series MZ-7PD128BW 128GB SATA 6.0Gb/s 2.5" Internal Solid State Hard Drive).
-Also going from Leopard to Snow Leopard after the hardware upgrade, then possibly Lion/Mountain Lion...
What I've already done:
1. Backed up my hard drive using time machine, did not clone
2. Using the install disc/Disc Utility, I erased my old hard drive completely (Hope that wasn't a huge mistake!)
3. Replaced the previous 2gb (1x1gb) with the new 2x2gb RAM sticks
4. Swapped out the HDD with the SSD
When I went to boot the machine, all I get is a black screen. I can hear the optical drive spin for a while, then stop. Screen remains completely black. I have tried using C while starting as well as Control - same result. So, I put the old (erased) HDD back in and again got the same result. I didn't have time to put the old RAM back in and try again before work this morning and intend to tonight. Based on that, maybe my RAM isn't compatible even though the specs look to be...? But, does anyone know if the components I am using are not compatible? or did I totally screw up by erasing the old Drive prior to confirming this would work? Am I missing something else?
Any help would be MUCH appreciated!

I was finally able to get it done using my old RAM, so that must be the weak link. I'm going to try to return the RAM I bought and try a different brand. Thanks For the response!

Can't boot from install disc

I have my new Mac Pro setup so now I turn my attention to my old one (1.1). I wanted to reformat by boot drive and do a clean install of Snow Leopard. So, I pulled out my install disc that came with the MP and restart with the "C" held. It acts like it is going to work and then my grey screen turns a shade darker and I get the following message in about 3 or 4 different languages. "Your system must be restarted. Hold down the power key for several seconds." Essentially I was wanting to run Disk Utility to reformat the drive and then install Snow Leopard. Any ideas? Thanks

I punted. Had a newer HD sitting on the desk so I reformatted that one and switched it with my boot drive. Held down C with Snow Leopard in and the installation has started. Still can't figure out why I could not boot to my original install disc though.

Replaced hard drive, now can't boot from install disc to restore backup

Yesterday, my hard drive died (disk warrior informed me, that HD had irrecoverable errors, and my iMac would shut down unless it was booted from the Disk Warriorr disc).
Today, I have a new internal HD professionally installed. And when I brought it home, and installed Snow I got an error at the end of the installation "OS could not be installed, restart or choose start up disk" or something to that effect. However, on licking OK I got the snow music, and welcome movie nd eerything seemed to be working fine.
I can log in normally and have get to my desktop, but on trying to boot from the Snow Leopard disk (10.6), I get to the gray screen with the apple logo and hang. I have tried resetting Pram/firmware and also ran the fdisk command (twice).
It seems too much of a concidence that my hard drive and now my disc drive would die all in span of two days? I can hear the disc noise, but as I mentioned I cant get beyond the gray screen on trying to boot from the disc.
Suggestions?
Late Nov '07 intel iMac. And I did update the OS to 10.6.4. Install disc is 10.4.

Return it to the repair station.

Can't boot from Install Disc while trying to isntall a new hard drive...

So last week my macbook 4 froze. I powered it down and when restarting, got the grey screen and apple logo and spinning wheel underneath. After about 3 minutes the machine would just shut off.
I ran the AHT and got this error: 4hdd/11/40000004: SATA(0,0)
Searched around for a bit and the internet's consensus was that my hard drive has failed. I bought a new one today and can't seem to get up and running again.
With the new drive in and the Install Disc in, regular start up get's me the blinking folder.
Starting while pressing C, while pressing D, while doing any other combination just gets me the grey blinking folder with question mark.
When I start with OPTION key, I can see the boot from CD option but after selecting, I just get a plain grey screen. Not really sure where to go from here? Any advice is appreciated.
Thanks

Perhaps the setting on the replacement hard disk drive is not correct
for the computer configuration you are using it in. There are such items
as jumper-pin settings: Master, Slave, auto-detect; and so on.
If the hard disk drive and the optical drive have a similar setting, neither
one could be in a position to do much.
Since I am unfamiliar with the correct settings for your computer, perhaps
someone who has more information and/or experience will reply to this.
Good luck & happy computing!

Just replaced my hard drive. Can't boot from install disc.

Hello all. I just bought a powerbook (1ghz) from a person I work with. The hard drive was not working and she did not want it anymore. I paid her for the computer and bought a new hard drive. With the new hard drive installed, I can not get it to read from the combo drive. I kept trying to boot to the install disc and it kept ejecting the dvd. Then I tried to boot to the hardware test.....still no luck. Then the combo drive started making a very loud noise and now it is not spinning and will not eject my disc. Any thoughts?
thanks in advance.
PowerBook G4 12" 1ghz

As a first step, I would have triple checked all the connections from the optical drive inside the powerbook.. but it's not unheard of for the drives to just die.
You can install MacOS X onto the system via an external firewire DVD drive (Firewire only, not USB2.0), or you can put the system into Firewire Target Disk Mode (hold down T as soon as you hear the startup sound), plug it into another Mac, and run the installer on that system, or you can buy a new DVD drive (such as the Pioneer K06 for around $100, or have a look in the drive compatibility database at xlr8yourmac.com).
I hope you got the Powerbook for a good price...

Computer doesn't boot. can't boot from install discs

my quicksilver g4 running on os 10.3.9 has been booting up very, very slowly and once booted running slowly as well. so i was able to verify & repair permissions. however then the computer wouldn't boot up from the boot drive at all. i tried booting up from the install discs but when i tell it to boot up from the install disc it keeps returning to the installation menu. none of my installation discs (3) actually say on the label that they can booted from so i'm wondering if they're bootable. i try to run disk utility but it says it reading configuration for a very long time and never goes anywhere. i was able to run the hardware tests and it tells the video ram test failed with error code disp/13/2. can anyone shed some light on this mess? thanks.

Hi! The video card failed test could be the result of the machine having a different card than the stock one that came in it or it could mean it's actually bad. The install discs are bootable by definition "IF" they are the correct ones for that machine. Retail OSX install discs are bootable but machine specific discs are only bootable on specific machines. The slow boot could be a bad hard drive. I would unhook the hard drive and try booting from the install disc to see if it will boot that way. Hold the "c" key down at startup with the disc inserted. Tom

My macbook crashed and I am trying to install my adobe programs again but I can't because he is used earlier by myself. How can I fix this without buying a whole new packet?

My macbook crashed and I am trying to install my adobe programs again but I can't because he is used earlier by myself. How can I fix this without buying a whole new packet?

Hannahdb1 what specific Adobe applications are you attempting to reinstall? Do you receive any specific error messages? Finally what version of Mac OS are you using?

How do I deactivate a license from a computer that crashed and can no longer be accessed?

How do I deactivate a license from a computer that crashed and can no longer be accessed? I cannot use the software on my new computer because of too many users.

Will you please provide a specific telephone number or chat link? I seem to be in a loop, that gets me back to the same place:
I click on your above link ...
Then Deactivation and sign-out problems
Then Error "Activation limit reached" or "Sign in failed" | Adobe products
Then Can't access your previous computer?
Then "Don't have access to the previous computer on which you installed the application?Contact us. Be sure to have any purchase-related information ready."
"Contact Us" takes me back to "Need help?", which eventually directs me to this forum in the first place.
Thanks you.

Imac crashed and will not boot up

So my iMac crashed and will not boot. The power will come on and when it switches to the boot sequence it powers off. I bought Black Tie protection at Best Buy but when I took it to them they shipped it to Apple. The problem was never fixed. Apple said it was a software issue to reload the OS. Well i did that and not even a day went by and it is doing the same thing. Any suggestions would be helpful...

I agree with BGreg that you should run Apple Hardware Test , however run it in Extended Mode. If no errors turn up run it several times. It's a lengthy test so be patient. Also here is what Apple says about your symptoms in Gray progress bar appears under Apple logo during startup.
I hope you have been backing up your system, if not then if you can boot into Safe Mode as suggested you should immediately backup using either a clone or Time Machine. That should be the #1 priority to preserve your data.

I'm getting the grey screen during start up and can't boot the computer. I did a cmnd R but worried it would automatically wipe my hard drive and reinstall OS. Is there a risk at cmnd R will result in wiped HD without me actively making that choice?

I'm getting the grey screen during start up and can't boot the computer - MacBook Pro with lion.
I did a command r after doing some research but got nervous that it would automatically wipe my hard drive and reinstall OS.
I was nervous because it asked me for language for software use before any options were presented (such as repair via disk utility). It looked similar to an OS install.So I powered off....Is there a risk at command r will result in wiped HD without me actively making that choice?

Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless.

My hard drive crashed and I need to re-install Dreamweaver CS3

My hard drive crashed and I need to re-install Dreamweaver CS3. I have my license but I cannot find a copy of the software. I found some comments that Adobe is not making it available for download. I would like to continue to use this version. Anyone have any ideas on where I can find a copy of Dreamweaver CS3?

if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

Can't boot with install disk

I ran out of disk space on the Mac HD and I only have 452 MB left. Before, I had 12 GB. I think trying to connect a router swallowed up the GB.
Anyway, because I ran out of disk space, I had trouble starting the Mac HD.
I can open Bootcamp (XP Professional) and have no problem there.
I attached the dvd drive to the MacBook Air and put the Snow Leopard Install disc inside and tried
1) Option start
2) Pressing C key start
3) Option command shift delete start but none of them work.
I cannot get it to boot with the Snow Leopard install disc.
What can I do?
I was planning to do a clean install but can't boot with the Snow Leopard install disc.
Can I do it from Bootcamp?

I booted with the Snow Leopard Install disk and checked Disk Utility and found that the HD disk was corrupted. This time it showed only 77MB free space even though I freed up 2 GB using 'rm' commands in single-user mode.
The problem was some kind of virus or something that not only ate up free space but corrupted the system.
I had to do a clean install (erasing the Mac HD volume and formatting it) to get the Mac HD operational again.

HD crash and can't boot form install disc. . .

Similar Messages

Maybe you are looking for