Hd diagnostic
I have a macbook air that has had a few issues lately with a corrupted hard disk. The disk repair clears it up, but I can't remember how to get to the diagnostic. I know this is a simple question, but I need to make a note of how to do this as it seems to come up more and more when i'm working with Office files on my mac.
If you booted holding command and r keys down, you went into recovery mode. From there, you can use Disk Utlity to repair the hard drive as well as repair permissions, download the operating system, and a few other things.
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How I tried fix my partitions and restore a Dell Diagnostic Partition.
UPDATED: 2 September 2012
UPDATE: Now that I reflect back on the incidence, I realize that the Dell Utility partition had lost its ability to boot long before I had messed up my partition table. But I realized it only when I was testing all my partitions after fixing the partition table. But as I have already written this long post, lets just keep it here for future reference of anyone else stumbling across a similar problem. Read on to know about my experience.
RECOMMENDATION: I do not recommend trying out all the steps below as they did not completely solve the problem for me. If you need the Diagnostic Utility, download the update package from Dell's support website for your model. This package can be used to create a boot-able USB drive and/or CD/DVD. These work fine and are pretty fast also.
Something strange happened to me and I am now reporting my experience in trying to solve it (somewhat unsuccessfully!!)
First of all, my setup is: Dell Studio 1555 laptop. I dual boot Windows 7 and Archlinux. So here's how it went:
After using the partitioning tool Gparted under Archlinux to resize a partition, I found a problem had occurred. The Partition was NTFS formatted and all of my data files were stored on it. The partition worked fine under Archlinux as I was able to access my files fine under it. But in Windows, although the partition was listed under Windows explorer, it wanted to format it!! When I tried to access the partition it gave an error that it was not formatted (
The drive is not formatted, do you want to format it now?
). Of course, that was not right and Gparted had messed something up. I fixed that using Testdisk under Archlinux (See the Details). So now the partition problem under windows was fixed. But now another problem cropped up under Archlinux. When I booted into Archlinux and started Gparted to confirm everything was fine I saw something strange in Gparted. The whole space on my hard disk was marked as "unallocated" under Gparted. Windows and Archlinux could "see" the partitions. By this I mean that I was able to boot fine under both my OSes. And I could access all my files under all my partitions. But somehow Gparted was not able to "see" them. Gparted was reporting my whole disk to be marked as unallocated. After that I researched a lot and lots of stuff happened experimenting to fix the problem. I used a lot of utilities. But actually only one fixed the problem-fixparts from the gptfdisk package. But it seemed like a lot of work trying to get the problem fixed (See the Details).
Now we get to the point in discussion. I was able to get my partitions back under Gparted. But I lost the Dell Diagnostics Utility partition's ability to boot up. [Actually, now that I reflect back on the incidence, I realize that the Dell Utility partition had lost its ability to boot long before I had messed up my partition table. But I realized it only when I was testing all my partition after fixing the partition table. But more on this later.] It gave an error that the partition was not found.
So, in short: After all this restoring partitions' visibility under Gparted, I realized that the Dell Utility partition on my Studio 1555 was not booting up. To explain this, it means that when I press F-12 when starting the laptop and select Diagnostics from the menu to run the Diagnostic Utility and after running the Pre-boot System Assesment tests when I consented to boot the Diagnostic Utility partition, it gave me the error that the partition was not found. When I tried to run the "Dell 32 Bit Diagnostics (Graphical User Interface version)" update package under Windows, it resulted in a similar error: Partition not found.
For some background on what makes the Dell Utility partition so special, please read this thread and the third post on this thread.
WARNING: You and only you are responsible for your data. Please make a backup before performing any of the partitioning steps below.
NOTE: Please read the entire post before actually performing the steps.
So, to try and fix this I did the following:
Boot into Windows 7.
Open Disk Management under the Computer Management console (To open the Computer Management console, right click on Computer in the Start menu and select Manage).
Reformat the Dell Diagnostic Utility partition as FAT(not FAT32). This is the first partition on the drive (marked as Healthy (OEM Partition) under the Status column). [This step may not be required, however I had done it. See Notes below.]
UPDATE: After reading around a bit I found that these steps to format the partition might not actually be necessary. Simply changing the type of the partition (as detailed below) might also work. However as I had done that, lets just keep these steps over here.
Reboot into a Linux distribution Live CD (I had Ubuntu 10.10). Or, If you dual boot with a Linux distribution that does not complain about the now inconsistent fstab entry, you can also boot into that distribution directly. I had to boot into Live CD to fix my /etc/fstab.
UPDATE: After considering all the aspects from start to end I have come to a conclusion regarding the efficacy of this method on dual boot machines with Windows and Linux installed. I doubt anyone with a dual boot Windows/Linux setup would be able to boot into the Dell Diagnostic Utility even with the Utility Partition restored. This is detailed below.
(As noted above my Archlinux install did not boot up after I had reformatted my Dell Diagnostic Utility partition. This is because I was mounting the Dell Utility partition at boot using fstab inside Archlinux. And I was using the UUID to mount the partition. After reformatting the partition its UUID changed. So, it wouldn't mount. And because of how my fstab was setup Archlinux won't boot. So, I had to boot into a live environment to fix this. This step applied only to me. YRMV.) Fix the fstab entry.
(This step also applied to me.) Boot into the repaired Linux Distribution.
And open a Terminal.
In the open terminal run fdisk on your drive, e.g.,
fdisk /dev/sda
This is how it looks:
[abhishek@Nitaichand ~]$ sudo fdisk /dev/sda
Password:
Command (m for help):
To change the partition type give the appropriate command, i.e.,
Command (m for help): t
Specify the partition, i.e.,
Partition number (1-10): 1
Type L to see available codes:
Hex code (type L to list codes):L
0 Empty 24 NEC DOS 81 Minix / old Lin bf Solaris
1 FAT12 27 Hidden NTFS Win 82 Linux swap / So c1 DRDOS/sec (FAT-
2 XENIX root 39 Plan 9 83 Linux c4 DRDOS/sec (FAT-
3 XENIX usr 3c PartitionMagic 84 OS/2 hidden C: c6 DRDOS/sec (FAT-
4 FAT16 <32M 40 Venix 80286 85 Linux extended c7 Syrinx
5 Extended 41 PPC PReP Boot 86 NTFS volume set da Non-FS data
6 FAT16 42 SFS 87 NTFS volume set db CP/M / CTOS / .
7 HPFS/NTFS/exFAT 4d QNX4.x 88 Linux plaintext de Dell Utility
8 AIX 4e QNX4.x 2nd part 8e Linux LVM df BootIt
9 AIX bootable 4f QNX4.x 3rd part 93 Amoeba e1 DOS access
a OS/2 Boot Manag 50 OnTrack DM 94 Amoeba BBT e3 DOS R/O
b W95 FAT32 51 OnTrack DM6 Aux 9f BSD/OS e4 SpeedStor
c W95 FAT32 (LBA) 52 CP/M a0 IBM Thinkpad hi eb BeOS fs
e W95 FAT16 (LBA) 53 OnTrack DM6 Aux a5 FreeBSD ee GPT
f W95 Ext'd (LBA) 54 OnTrackDM6 a6 OpenBSD ef EFI (FAT-12/16/
10 OPUS 55 EZ-Drive a7 NeXTSTEP f0 Linux/PA-RISC b
11 Hidden FAT12 56 Golden Bow a8 Darwin UFS f1 SpeedStor
12 Compaq diagnost 5c Priam Edisk a9 NetBSD f4 SpeedStor
14 Hidden FAT16 <3 61 SpeedStor ab Darwin boot f2 DOS secondary
16 Hidden FAT16 63 GNU HURD or Sys af HFS / HFS+ fb VMware VMFS
17 Hidden HPFS/NTF 64 Novell Netware b7 BSDI fs fc VMware VMKCORE
18 AST SmartSleep 65 Novell Netware b8 BSDI swap fd Linux raid auto
1b Hidden W95 FAT3 70 DiskSecure Mult bb Boot Wizard hid fe LANstep
1c Hidden W95 FAT3 75 PC/IX be Solaris boot ff BBT
1e Hidden W95 FAT1 80 Old Minix
Type the desired code, i.e.,
Hex code (type L to list codes): de
Write the partition table with:
Command (m for help): w
The partition table has been altered!
Calling ioctl() to re-read partition table.
WARNING: Re-reading the partition table failed with error 16: Device or resource busy.
The kernel still uses the old table. The new table will be used at
the next reboot or after you run partprobe(8) or kpartx(8)
Syncing disks.
[abhishek@Nitaichand ~]$
Download the required Diagnostics Update Package from the Drivers Download page for your model. Got mine from here.
Run the downloaded package under the OS you it downloaded for. That is, run the .exe on Windows. Or, if you downloaded the .bin file for Linux then first make it executable:
chmod u+x CL1367A0.bin
And now run it under a Linux distribution with an older version of python installed (I think <2.7). I say this because the .bin package didn't run on an updated Archlinux for me, probably because it has the latest python. I ran it from the Ubuntu 10.10 Live CD and it ran fine under that.
On Windows, If you are not automatically prompted with an option to update your Utility Partition then you need to browse to the location where the package was extracted (for me it was C:\dell\drivers\R239866).
Now you need to manually run the extracted file (for me it was DDDP.exe). Most probably you'll need to right-click it and run it as an Administrator. And if all went well, it will extract/update the diagnostic utilities to/on the Dell Utility Partition.
I believe the above steps should be sufficient for someone who's lucky and who's update package is smart enough. However these steps were not sufficient for me. My "Partition not found" error was gone because I had changed the partition type. And so the update package was able to recognize the partition and extract the necessary files to it. But I was still not able to boot the utility partition. After the Pre-boot System Assessment although I no longer got the "Partition not found" error, but I was just dropped onto the GRUB boot menu prompt.
[UPDATE: As stated above, I realize that the recovery partition had lost its ability to boot long before I had messed up my partition table. But I realized it only when I was testing all my partition after fixing the partition table. Please refer to this forum thread for further Details. I do not think that it is possible longer to boot from the Dell Utility Parttion on my setup which has GRUB installed to the MBR. But the rest of the post documents my attempts to slove the problem without the knowledge from the forum post.]
Anyways, it was a pain to again and again set up/update the partition and test it after waiting half an hour or so for the Pre-boot System Assessment to complete. But I was determined to solve the problem at-least partially, until next time. So I created a GRUB entry to boot the Utility partition. Assuming the partition is the first partition on the drive (which is the case here), the grub entry is simply:
title Dell Utility
rootnoverify (hd0,0)
chainloader +1
I tried downloading an older update package. I updated my Partition with it. And tested. Still, I was unsuccessful. I researched a little bit and found this link. Out of frustration,I decided to use brute force this time . So, the below are the steps which let me have at-least a glimpse of The Dell Diagnostic Utility booting up from the partition:
Backup your partition table using the sfdisk command (not fdisk).
Follow the instructions in the link I gave above (i.e., http://community.spiceworks.com/how_to/show/1123) and build your Utility Partition from scratch.
Now after that when you try to boot into the OS you'll be presented with an blue bar on top. This is because the mkup batch file from the Dell Diagnostic/Drivers CD/DVD wiped your partition table and rewrote it with only one partition on it- the Dell utility partition.
Boot into a Live environment and restore your partition table from the backup created earlier using sfdisk.
Now boot with a Windows disc to repair your Windows boot problem. This applied to me but may not apply to you.
Again boot into a live environment and restore GRUB to MBR.
After a reboot press F-12 to get to the BIOS boot menu and select Diagnostics.
Let the Pre-boot Assessment run and after its complete it will ask you to press any key to boot the Dell Utility partition. Do that.
You'll notice your still dropped into GRUB instead of getting the Diagnostics GUI.
Now when on GRUB prompt don't boot any other OS.
Press any key (other than <Enter>, that is ) to stop the timer if you have one set.
Now look carefully at the boot menu.
Remember I told you that I had created a GRUB menu entry to boot the Dell Utility partition. Select that. And if you are lucky you might just be able boot the partition. This worked for me (finally!).
After this initial run I was unable to run the Diagnostics GUI from the GRUB menu entry again. I haven't tried to re-run the Pre-boot Assessment and wait to see, if I'm able to boot it from there. But now, I'm satisfied that at-least the file there are in a running condition.
Also, the update package can be used to create boot-able USB drives or boot-able CD/DVDs which can run the Diagnostics just fine. They are almost as fast as the partition (especially the USB which seems even faster). They are recommend, instead of going into this trouble to recreate the partition. That is unless you are a purist/perfectionist .
Notes:
At first, I panicked and tried a lot of steps that are not exactly documented above for the sake of convenience to others who might refer.
I have thus rewritten the post in a manner to make it very general in nature as it did not become very fruitful for myself. If you attempt to use this guide, use common sense where necessary .
Of course, if you are trying to build a Utility partition on a bare hard drive or you're feeling adventurous, you can always follow this link .
Last edited by bhadotia (2012-10-08 19:03:18)bhadotia wrote:Anyway's the file downloaded from dell to update the partition for Studio 1555 is corrupted (checksums don't match). My partition still doesn't boot. I'm working to fix this and will update my post when I'm done.
The file seems to create the CD/DVD/Image and USB just fine. So I used this only to create a CD image which I then wrote on a blank CD which seems to work fine. Also, I played around a bit and had some partial success in booting the partition. I've updated my original opening post with the new findings.
Whew!! what a waste of time! Never want to do all of this again .
Last edited by bhadotia (2012-03-03 00:05:22) -
Help! MASSIVE MacbookPro ISSUES with all mac softwares - diagnostic report incl.
Hello all,
I have posted something almost 1 year ago but never got a reply.. The issues became so bad lately that even checking emails becomes a performance (for my nerves..)
My computer is a Macbookpro from mid-2012 OSX 10.8.5
bought in 2013, in france (azerty keyboard)
(NOTE: I'm french, so some of my terms might be a translation of the error messages i get in my descriptions)
The 2 browsers I'm using (ideally in parallel) are Safari & Chrome, I have their latest versions for both ot them
The programs i'm mostly using are : those 2 browsers, textedit, itunes, sometimes preview and rarely iphoto (but nowadays, only safari and textedit, as every click already takes up to 40sec...)
Here are the issues I'm experiencing daily:
- Any click, any command takes a min. of 5sec to be fullfiled - sometimes up to 30sec - be it wanting to switch from one progr to another or turning the volume up/down via the keyboard)
- Rainbow ball spinning at almost every click i make..
- When i open a finder window, it takes min. a few seconds, up to 10sec for its content to appear
- If 2 finder windws are open, sometimes clicking on one of them does not put in the front (the other window remains, overlapping the one i'm selecting though)
- same thing happens with a finder window and itunes
- Pages on ANY browser take sometimes up to 40 sec to load
- Chrome gives me all the time the message that "the pages so and so won't respond" and that i can either "wait" or "close" those windows.. waiting moslty won't help.. - i have to quit the program.. wich mosly doesn't work.. so i try to force quit..which also sometimes doesn't work..or only after several minutes...
- When opening a progr. in the dock bar, the prog icon keeps bouncing over and over (takes between 15sec-1mn for the program to open, nomatter which one)
- Lately, when reopening Chrome, some tabs are missing : not being retaured, they are just ..gone.
In SAFARI:
- as soon as not ON a tab left open on browser, the page is first completely WHITE (takes up to 30sec for content to appear)
- Safari "force reloads" all page and tabs open several times a day, lately directly after restarting the browser
- After force reloading, the page happen to be blank, and/or no address in the url bar : i have to click the "back" arrow, in order to make the url reappear,
-..but sometimes even this isn't possible, though the name of the page is still showing on the tab window
- After a force reload, pages such as youtube display as a simple text content - have to REload for the page to display properly
- Computer often freezes sometimes completely,
.. and the mouse disappears
.. sometimes so hard (rainbow ball spinning non stop) that i can't force quit, not even shut down properly (exit through the "physical" start button as only chance)
- Computer sometimes freezes but by making a restart on his own : screen becomes blue, grey, everything disappears, big start button symbol appears on screen with message in several languages and computer restarts on his own..
- Dock/program bar sometimes won't show up.. all i can do is restart the computer
- Force-Quitting programs can take up to 2 to 10 min until the force quit window appears...
- Computer generates aliases or copies (?) of documents, that can't be open anyway, adding things in the name of doc such as "NAME.rtf.sb-0352fd77-9bU6Yb"
- Bottom line : Mac softwares (and NO other!) crash or freeze on regular basis (such as : textedit, safari, iphoto, preview etc.), they mostly show not to be responding in the force quit window
...But sometimes, one of these programs won't respond BUT no sign of it in the force quit window
- Dashboard always takes 10 to 40 sec to make information/content appear
ISSUES that occured ONCE lately:
- was looking for files via the search field of the finder, it worked normally until it became all blank and nothing, not a single file would show - had to restart computer
- could not make a copy-paste anymore from one tab to my tab with gmail account - had to restart computer.
Desperately trying to improve if not solve those problems I happen to do more and more often those things:
onyx automation and clean
erasing cache in chrome and safari
checking the disk with utility disk (always says it's all fine!)
repairing the "rights" via utility disk progr.
(if i happen do it every day : i happen to have an endless list each time of repaired issues)
I also start the computer with cmd+alt+p+r.. never changed anyhting
I recently did the SMC restart.. didn't change a thing
I'm desperate !
Bottom line : those problems occur ever since 2 months after i bought this computer (new!), giving it for repair 3 times and deinstalling + reinstalling the whole system 5 TIMES NEVER changed anything.. Even partitioning the disk, by following someones advice didn't change anything.. As a matter of a fact, the problems are recurrent and only becoming worse and worse...
Last but not least, it's been 2 months now that the trackpad is "dead"..i can't press it anymore and have to use the "finger tip" mode or whatever it's called..
Thank you for taking the time to read, I'd be super grateful for any help!
HERE IS THE LAST (todays) DIAGNOSTIC REPORT TOO:
Process: mDNSResponder [42]
Path: /usr/sbin/mDNSResponder
Identifier: mDNSResponder
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 65
Date/Time: 2015-04-04 15:55:28.762 +0200
OS Version: Mac OS X 10.8.5 (12F2501)
Report Version: 10
Crashed Thread: 2
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000038
VM Regions Near 0x38:
-->
__TEXT 000000010ab9e000-000000010ac2e000 [ 576K] r-x/rwx SM=COW /usr/sbin/mDNSResponder
Application Specific Information:
mDNSResponder mDNSResponder-379.38.1 (Apr 25 2013 19:19:56)
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8c670686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8c66fc42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff86a44233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff86a49916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff86a490e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff86a57dd1 CFRunLoopRun + 97
6 mDNSResponder 0x000000010ab9fca4 main + 3362
7 mDNSResponder 0x000000010abd26ac start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8c672d16 kevent + 10
1 libdispatch.dylib 0x00007fff88aacdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff88aac9ee _dispatch_mgr_thread + 54
Thread 2 Crashed:
0 mDNSResponder 0x000000010aba42bd mDNS_Lock_ + 24
1 mDNSResponder 0x000000010abf5ac8 tcpConnectionCallback + 199
2 mDNSResponder 0x000000010abccfc7 tcpKQSocketCallback + 374
3 mDNSResponder 0x000000010abb03f9 KQueueLoop + 3003
4 libsystem_c.dylib 0x00007fff87c0b772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff87bf81a1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8c6726d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87c0df1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87c0dce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87bf8191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8c6726d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff87c0df1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff87c0dce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff87bf8191 start_wqthread + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x41876e62157f7935 rbx: 0x0000000000000000 rcx: 0x00000000000fc080 rdx: 0x00000000000f9e60
rdi: 0x0000000000000000 rsi: 0x000000010ac1e6ee rbp: 0x000000010aecc2a0 rsp: 0x000000010aecc280
r8: 0x000000000000001c r9: 0x000000004de38472 r10: 0x0000000000000000 r11: 0x000000004de38472
r12: 0x000000010ac3ac40 r13: 0x000000010aecc420 r14: 0x000000010ac1e6ee r15: 0x0000000000000000
rip: 0x000000010aba42bd rfl: 0x0000000000010206 cr2: 0x0000000000000038
Logical CPU: 2
Binary Images:
0x10ab9e000 - 0x10ac2dfff mDNSResponder (???) <1792F6EF-2D34-3047-89FC-1643D1C5C214> /usr/sbin/mDNSResponder
0x10ac5a000 - 0x10ac5bfff com.apple.webcontentfilter.WebFilterDNS (2.0 - 5) <7D53E6E9-BBF7-3A82-A758-557815123A5B> /System/Library/PrivateFrameworks/WebFilterDNS.framework/Versions/A/WebFilterDN S
0x10ac61000 - 0x10ac62fff com.apple.DeviceToDeviceManager (31.0 - 29) <6ADF4070-B53A-3CA5-888F-09D37FADC05F> /System/Library/PrivateFrameworks/DeviceToDeviceManager.framework/Versions/A/De viceToDeviceManager
0x10accb000 - 0x10acccfff com.apple.BluetoothD2DManagerPlugin (4.1.7 - 4.1.7f5) <73068841-54B7-3BC4-A765-A3F1B9908B06> /System/Library/PrivateFrameworks/DeviceToDeviceManager.framework/PlugIns/Bluet ooth.bundle/Contents/MacOS/Bluetooth
0x10acd1000 - 0x10acd4fff com.apple.airport.d2d (2.4 - 240.1) <76CD41A4-1F6E-378C-8182-E5D2E89F050D> /System/Library/PrivateFrameworks/DeviceToDeviceManager.framework/PlugIns/WiFi. bundle/Contents/MacOS/WiFi
0x7fff6a79e000 - 0x7fff6a7d293f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
0x7fff841f0000 - 0x7fff842edff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff84419000 - 0x7fff8441afff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff8441b000 - 0x7fff84423ff7 libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
0x7fff84424000 - 0x7fff84428ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff84c08000 - 0x7fff84c33fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff84e16000 - 0x7fff84e16fff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x7fff84ee6000 - 0x7fff84ef3fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff85162000 - 0x7fff85164fff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x7fff85165000 - 0x7fff85166fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff865e4000 - 0x7fff865f1ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff869fc000 - 0x7fff86a00fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff86a05000 - 0x7fff86a13ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff86a14000 - 0x7fff86bfeff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff86de2000 - 0x7fff86de2fff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff87092000 - 0x7fff870a5ff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff870aa000 - 0x7fff870d8ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff870d9000 - 0x7fff8718bff7 com.apple.LaunchServices (539.12 - 539.12) <A57EA823-BC17-3794-818F-72F241E22725> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff87195000 - 0x7fff871e6ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <581BF463-C15A-363B-999A-E830222FA925> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8732e000 - 0x7fff8738dfff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff877b3000 - 0x7fff877ffff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x7fff87800000 - 0x7fff87881fff com.apple.Metadata (10.7.0 - 707.13) <A3690F85-076C-3D42-9FA7-5C98167029E1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff87b0e000 - 0x7fff87b1cfff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff87bf7000 - 0x7fff87cc3ff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff87cfb000 - 0x7fff87d69fff com.apple.framework.IOKit (2.0.1 - 755.42.2) <18E64CC5-2671-3C47-B2C6-0EEEDF899461> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff87dc5000 - 0x7fff87dccfff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff88591000 - 0x7fff88595fff libMatch.1.dylib (17) <E10E50F3-25F8-3B9B-AA11-923E40F5FFDD> /usr/lib/libMatch.1.dylib
0x7fff88596000 - 0x7fff8859cfff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff8859d000 - 0x7fff885a0ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff885a1000 - 0x7fff885cafff libsandbox.1.dylib (220.4) <E3CEE0A1-9602-31F7-8FF9-42B7B74E8592> /usr/lib/libsandbox.1.dylib
0x7fff88655000 - 0x7fff88752fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff887f4000 - 0x7fff887fffff libsystem_notify.dylib (98.6) <1E490CB2-9311-3B36-8372-37D3FB0FD818> /usr/lib/system/libsystem_notify.dylib
0x7fff88aa8000 - 0x7fff88abdff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff88abe000 - 0x7fff88c33fff com.apple.CFNetwork (596.6.3 - 596.6.3) <883CE0E5-17B6-3227-B7B1-0CCC16D2739E> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff88c34000 - 0x7fff88c39fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff88c56000 - 0x7fff88e56fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x7fff89bfb000 - 0x7fff89c00fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff89e71000 - 0x7fff89e71fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff89eb9000 - 0x7fff89edeff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x7fff89eec000 - 0x7fff89f3bff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff8a400000 - 0x7fff8a469fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff8a971000 - 0x7fff8a972ff7 libSystem.B.dylib (169.3) <9089D72D-E714-31E1-80C8-698A8E8B05AD> /usr/lib/libSystem.B.dylib
0x7fff8aa32000 - 0x7fff8ad03fff com.apple.security (7.0 - 55719.16.6) <E00808AF-B6C5-3EBA-A604-A97E203E7D1B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8b02b000 - 0x7fff8b02dff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff8b02e000 - 0x7fff8b09bff7 com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8b09c000 - 0x7fff8b1b492f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff8b1b5000 - 0x7fff8b21dff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff8b30b000 - 0x7fff8b313fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff8b317000 - 0x7fff8b62eff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8b9f3000 - 0x7fff8ba29fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff8c5b2000 - 0x7fff8c5e3ff7 com.apple.DictionaryServices (1.2 - 184.4) <FB0540FF-5034-3591-A28D-6887FBC220F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8c5e4000 - 0x7fff8c5eafff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8c60c000 - 0x7fff8c61aff7 libkxld.dylib (2050.48.15) <11B0E186-E47C-3833-882C-317BC0E1C10D> /usr/lib/system/libkxld.dylib
0x7fff8c61b000 - 0x7fff8c632fff com.apple.CFOpenDirectory (10.8 - 151.10) <10F41DA4-AD54-3F52-B898-588D9A117171> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8c660000 - 0x7fff8c67bff7 libsystem_kernel.dylib (2050.48.15) <3415C7F3-5807-3F5E-ABB1-EDD9494DB207> /usr/lib/system/libsystem_kernel.dylib
0x7fff8c702000 - 0x7fff8c78fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8cc98000 - 0x7fff8ccaaff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff8d026000 - 0x7fff8d035ff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x7fff8d2ba000 - 0x7fff8d619fff com.apple.Foundation (6.8 - 945.19) <C98E55BA-553B-314B-B056-849FFB20C220> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8da6a000 - 0x7fff8da6bff7 libsystem_sandbox.dylib (220.4) <E2A3D8A9-80A3-3666-8D8B-D22829C2B0EC> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8da6c000 - 0x7fff8da72ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff8dda4000 - 0x7fff8de4aff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <E91B0882-E75C-30E9-8DCD-7A0EEE4405CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8dee8000 - 0x7fff8df09ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff8e0c8000 - 0x7fff8e0dffff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8e67a000 - 0x7fff8e681ff7 libcopyfile.dylib (89.0.70) <30824A67-6743-3D99-8DC3-92578FA9D7CB> /usr/lib/system/libcopyfile.dylib
0x7fff8f3b8000 - 0x7fff8f3daff7 libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib
0x7fff90156000 - 0x7fff90157fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff90158000 - 0x7fff90159ff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x7fff90bf3000 - 0x7fff90bf4ff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 38
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4696
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=80.1M resident=29.4M(37%) swapped_out_or_unallocated=50.7M(63%)
Writable regions: Total=60.7M written=1348K(2%) resident=1256K(2%) swapped_out=384K(1%) unallocated=59.5M(98%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 50.4M
MALLOC guard page 32K
STACK GUARD 56.0M
Stack 10.0M
VM_ALLOCATE 8K
__DATA 3300K
__LINKEDIT 52.3M
__TEXT 27.8M
__UNICODE 544K
mapped file 32K
shared memory 12K
=========== =======
TOTAL 200.4Mdeekaygee wrote:
Csound1 wrote:
Open Contacts, see what accounts are attached to it, only the contacts in the iCloud account 'pushes' to iCloud.
Understood. But if I really want the iCloud contacts to synchronize with the contacts "On My Mac", do I have to manually copy and paste (or drag) in the Contacts application? Is this really the definition of "synchronization" ?
Again. The 'On My Mac' account is a local account, it's on your Mac (hence the name) but not anywhere else.
You may be trying to sync it to iCloud but you will fail, put the contacts where they need to be, if you want them distributed by iCloud they will need to be in the iCloud account.
One simple way to move them is to export the On My Mac account to a vcard file and then import the vcard file into the iCloud account (do all this in Contacts, not the website)
deekaygee wrote:
Additionally - will the iCloud contacts remain visibile on the computer when a web connection is unavailable? And - if so - what is the function of "On My Mac" contacts. (Just a bit confused over the concept, I suppose...)
Yes to the first question and as for the second, if you didn't have iCloud where would you keep your contacts? -
790FX-GD70 won't POST - 3 beeps & diagnostic LED "2e"
Hi,
After a second or two of rapidly displaying various hex values, the POST_LED stops at "2e" (not documented in manual; can't find on MSI support site) and the system issues 3 beeps (1 long and 2 short, also not documented in manual or online for AMI BIOS, which I assume from pictures in manual is what this mobo has on it).
My configuration is as follows:
Motherboard: 790FX-GD70 (model MS-7577)
CPU: AMD Phenom II X4 955 Black Edition 3.2 GHz Socket AM3
Memory: 2x (8GB total) OCZ 4GB KIT (2 x 2GB) DDR3 1600Mhz PC3 12800 REAPER SERIES DUAL CHANNEL KIT (7-7-7-24)
http://www.ebuyer.com/product/146059
Video: Inno3D GTX260 216 Core 896MB DDR3 Dual DVI HDTV Out PCI-E (I know it's SLI, not CrossFire, but I'm only going to be using the one card)
http://www.ebuyer.com/product/152386
Hard Drives: 2x Western Digital WD3000HLFS VelociRaptor 300GB Hard Drive SATAII 16MB Cache 10000rpm
http://www.ebuyer.com/product/149435
Optical Drive: LiteOn 20x DVD±RW Dual Layer & Ram + Lightscribe IDE
http://www.ebuyer.com/product/126226
PSU: 500W EarthWatts PSU
http://www.ebuyer.com/product/128045
Obviously the CPU is good since I'm getting *some* POST activity and beeps, but I'm afraid I don't have any other video cards, memory, or PSU I can swap out to compare against. The previous poster (linked below) said he had swapped out many components and still had the same problem, though.
Any ideas, anyone? I'd be happy to further diagnose the problem myself if someone could point me towards a complete list of diagnostic LED values and meanings, and BIOS beep codes and meanings.
Cheers,
Philip the Duck
Previous post with same problem:
https://forum-en.msi.com/index.php?topic=127265.0Quote from: Stu on 02-August-09, 20:41:23
yannifb,
Please keep discussion of your own problem in your own topic, do not hijack others'!
In order to find out the real cause, it is generally a good method to make comparisons with partially different configurations, as yannifb did. Therefore, I see his post as a useful contribution rather than hijacking, and I hope I am allowed to say so in this forum, even to a Global Administrator. Bootup failure with the 790FX-GD70 with various graphic cards and PSUs (which might very well have a COMMON cause) is now being discussed in different threads, which makes it more difficult to follow the discussion and to compare and analyse the phenomena.
My own PSU is a Corsair HX1000W, which is undoubtedly strong enough and even recommended expressly by AMD for the Radeon 4890. Nevertheless, bootup fails with the configuration given in my signature. (I hope I'm not guilty of another "hijacking" attempt. I believe we need some consolidation on this whole subject.) -
ITunes 11.0.2.26 for Windows - No CDs showing up in Library on left - but passes diagnostic test?
I have imported CDs successfully into this latest version of iTunes before. Today when I insert an audio CD to import, nothing show up in the LIbrary to allow me to import it.
I'm running Windows 7 64bit - and Windows recognises and autoplays / plays the audio CD in VLC player with no problem. When I select 'Show CD in iTunes' from the autoplay menu, iTunes opens but no CD shows up.
I ran the iTunes CD diagnostic test (and the other tests) and it passed everything. I've included the log below. This is the case with every CD I've tried.
I've tried uninstalling, and installing a fresh download of iTunes, rebooting several times, removing the lower buffer in the registry, opening iTunes directly from the .exe - as an administrator, nothing I try is making any difference - the CDs simply do now display in iTunes (which is set in the preferences to display tracks).
Any suggestions are most welcome.
Here is the result of the diagnostic test:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D8B7000311AD40
Current user is not an administrator.
The current local date and time is 2013-03-09 17:26:49.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GTX 680
Intel Corporation, Intel(R) HD Graphics 3000
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 160fcd42601896cda2b56ea8751767d7
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
B: ATAPI iHBS112 2, Rev PL04
Audio CD in drive.
Found 11 songs on CD, playing time 43:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:39:54
Track 3, start time 07:19:08
Track 4, start time 11:25:65
Track 5, start time 16:10:25
Track 6, start time 21:17:09
Track 7, start time 24:46:63
Track 8, start time 28:55:50
Track 9, start time 32:26:48
Track 10, start time 35:45:57
Track 11, start time 40:02:33
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
Force Optical Power Calibration before burn is turned on in the preferences.Mine is a brand new machine. Burning software was installed before iTunes was installed. I am looking at this article which points to a possible problem with the GEAR drivers: http://support.apple.com/kb/TS2308
It also points to the afs.sys and afs2k.sys drivers as a potential problem. I've verified that I don't have these drivers on my machine.
When I go to the GEAR site, it tells you to manually uninstall the GEAR drivers and install the latest ones. First, manual uninstall which involves editing the registry. Really? While I'm quite the expert at registry editing, NO CONSUMER should ever be told to edit the registry to delete anything. Second, if in fact the GEAR drivers are the problem, shouldn't iTunes install the right ones? This is a prime example of poor software engineering at its core. -
I have windows xp sp3, run Mcaffee security software- when I open I-Tunes it does open however it will not connet to the I-Tunes store. I-Tunes diagnostic indicates that it does connect to the internet but the secure ling to I-Tunes fails. I-Tunes diagnostic attached. Hope some one can help. Microsoft Windows XP Professional Service Pack 3 (Build 2600) Dell Inc. MP061 iTunes 11.0.2.26 QuickTime 7.7.3 FairPlay 2.3.31 Apple Application Support 2.3.3 iPod Updater Library 10.0d2 CD Driver 2.2.3.0 CD Driver DLL 2.1.3.1 Apple Mobile Device 6.1.0.13 Apple Mobile Device Driver 1.64.0.0 Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.6.502 Gracenote MusicID 1.9.6.115 Gracenote Submit 1.9.6.143 Gracenote DSP 1.9.6.45 iTunes Serial Number 0012B5500B576CC8 Current user is an administrator. The current local date and time is 2013-04-28 10:27:11. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is not supported. Core Media is supported. Video Display Information ATI Mobility Radeon X1400 **** External Plug-ins Information **** No external plug-ins installed. iPodService 11.0.2.26 is currently running. iTunesHelper 11.0.2.26 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {7282B8D2-078A-4414-82D6-A506F9C935D0} Description: WiMAX Network Adapter - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: 255.255.255.255 Lease Obtained: Wed Feb 13 12:30:29 2013 Lease Expires: Mon Jan 18 21:14:07 2038 DNS Servers: Adapter Name: {9CE46F79-8015-4C15-A074-B1ACA4388E56} Description: Sierra Wireless Network Adapter - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: Lease Obtained: Mon Jan 18 21:14:07 2038 Lease Expires: Mon Jan 18 21:14:07 2038 DNS Servers: Adapter Name: {1A876FC9-50B6-4101-8E4F-838AF1D1CB32} Description: Dell Wireless 1390 WLAN Mini-Card - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: Lease Obtained: Mon Jan 18 21:14:07 2038 Lease Expires: Mon Jan 18 21:14:07 2038 DNS Servers: Adapter Name: {E64A2DD8-7A18-4784-8DC0-08B143E504A7} Description: Broadcom 440x 10/100 Integrated Controller - McAfee Core NDIS Intermediate Filter Miniport IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: DHCP Enabled: Yes DHCP Server: 10.0.40.20 Lease Obtained: Thu Aug 23 15:54:15 2012 Lease Expires: Thu Aug 23 17:54:15 2012 DNS Servers: Adapter Name: {2A9F97F5-D693-427F-BA40-9C3AA36937B1} Description: WAN (PPP/SLIP) Interface IP Address: 107.42.83.109 Subnet Mask: 255.255.255.255 Default Gateway: 107.42.83.109 DHCP Enabled: No DHCP Server: Lease Obtained: Wed Dec 31 18:00:00 1969 Lease Expires: Wed Dec 31 18:00:00 1969 DNS Servers: 66.1.77.7 68.29.73.7 Active Connection: Mobile Connected: Yes Online: Yes Using Modem: Yes Using LAN: No Using Proxy: No Firewall Information Windows Firewall is on. iTunes is enabled in Windows Firewall. Connection attempt to Apple web site was unsuccessful. The network connection timed out. Basic connection to the store failed. The network connection timed out. Connection attempt to Gracenote server was successful. The network connection timed out. Last successful iTunes Store access was 2013-04-16 10:14:47.
Hello cor-el, thanks for your reply. I changed my settings for downloads to desktop and it has appeared on there. When I double click I am asked which program I want to open file. I click firefox and another box "opening install" says I have chosen to open the file which is an application and do I want to save it. This is the only real option so I press save file. I get a box saying this is an executable file which may contain viruses - do you want to run. I press ok and the final box showing C drive file name and desktop appears stating application not found.
This happens the same whenever I try to install.
To my untrained eye the application is not being recognised as an application and I cannot work out how to get it to do that.
My plugin is still showing as out of date.
Is there anything you could suggest. Thanks for your time. -
I got my Mac OSX with Lion about 9 months ago. Two months after I bought it, it crashed. Apple gave no direct explanation and ended up wiping the computer. Two months after that it happended again. That time they gave me a knew hard drive but they still didn't give me an explanation. Then recenty it crashed (kernal panicked) after I downloaded the thunderbolt application. That time apple was able to restore everything.
Unfortunately, my computer is now showing many of the same symptoms (slow loading, safari freezing, applications needing to be forced quit...etc) as it did before it crashed the first two times. I should mention that when I say "crashed" I mean my computer wouldn't turn on again. Now I am afraid to turn my computer off or even let it go to sleep. I know this isn't good for it but I don't know what else to do.
So my question is, will Apple Genius Bar run some diagnostic tests for me or give me a special lesson? Or do I need to pay for a special lesson? I just want a trained person to run some diagnostics and go through the basics of updating, shutting down, and restarting my computer with me. That way if anything goes wrong they see it first hand.
One more thing, could it be something I am doing. I have downloaded Flash Player but only from the Flash website. But I have heard Flash/Mac problems. Or is there anything else I could be doing or downloading?With Apple you Always Need to Make an Appointment. Otherwise they will turn you away. Even if the place is empty.
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"print quality diagnostic report"
I have a HP Deskjet 3520 All-in-one printer and I just went to the "HP Deskjet 3520 series toolbox". Under the first tab (Device Services) is the button "Print Quality Diagnostics Page". I then clicked on that button and got the "Print Quality Diagnostic Report".
However i can not find anything that tells me what all the diagnostics mean.
attached is the document that I am talking about.
Questions:
1. The Magenta shows lines in the top of the lines on the top of the report but these go away at the bottom. Do I need to run a clean head cycle or seeing as that cartridge is low on ink just replace it?
2. In the bars of solid colors the light yellow (the bottom bar) has a white streak through it. Again I know it is low on ink. Is the issue there the ink level or does the head need cleaning?
3. Below those bars are numbered items about the printer but what does PHA mean? (Print Head Assembly?)
4. Number 22 in that list is PHA Drops. What does that mean?
Does anyone know where I can go to get answers to these questions?
Any and all help is appreciated.Hello RayGo75 ,
Welcome to the HP Forums.
I see that you would like some explanation on the Print quality diagnostic report.
You stated that you attached a copy of the report that you would like reviewed but unfortunately, It is not listed on this thread.
Please reattach it and I will be happy to go over it and explain any details that you need covered.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
My MacBook Pro won't connect to the Internet via wifi but it worked fine on ethernet cord...I tried running diagnostic but it didn't work:(((( it happen every time if I restart the modem and/or router.. Any idea how to fix this?
Hello Rattisate,
Sorry to hear you are not able to connect to Wi-Fi on your MacBook Pro. I would be concerned about this too. You can find information on how to troubleshoot this in the following article:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Follow the steps in the section labeled, "Symptom: My Mac does not connect to the Internet."
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
I have a MacBook Pro. My mac can detect wifi. But will not connect anywhere. I did get connected via TCP/IP settings but I can't connect to any wifi anywhere. Network diagnostic has a green light for wi-fi and wi-fi settings. Red light for the rest. (Network settings, ISP, Internet and server.)
Hello NotAppleSavy,
Thanks for the question. After reviewing your post, it sounds like the computer wont connect to networks. I see you have used network diagnostic. I would recommend that you read this article, there are a lot of other things you can do in this article that may be able to help you resolve or isolate the issue.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Every time my MacBook Pro is put to sleep, it will not connect to the internet upon reopening unless I perform diagnostic assistant.
Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
1. Make sure the network is on the preferred list by following these instructions. It's important to read the article carefully, as it's the starting point for any further efforts to solve the problem. If you skip any of the steps, the problem may not be solved. Make sure the box marked
Remember networks this computer has joined
is checked.
2. Follow the instructions in this support article under the heading
Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
3. Reset the PRAM.
4. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.
5. From the Location menu at the top of the Network preference pane, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Apply and test.
6. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
7. Repair permissions on the startup volume.
8. Turn off Bluetooth and test.
9. Reset the System Management Controller.
10. Reinstall OS X. -
Don't know where to get help. I just updated the software and I am having issues with not being able to update Aps or install new ones. The circles just spin and Aps just say "waiting." I tried running a diagnostic with the apple store and it came back with "power issues" (?) as a result. It wouldn't let me select an option to see what steps I could take to fix it, it just backed out of the page. I just don't know what to do.....
Hi,
Thank you for your reply, I did go to my general settings, but for some odd reason I don't have a restrictions setting, or a reset setting. I thought I could reset all the setting to see if it could be that, but as I said there aren't any.
My husband also has the iPad 2, and also did the software update and hasn't had any problems at all. I took both iPad's and compared the settings thinking maybe there could be a setting that could have been changed when the update was done. -
Hi
I've got a mac pro late 2006, and i am having problem with it for quite a while now. the problem i am facing is the start up process, and the red light on the logic board. Earlier I've got the two led on the diagnostic leds 5 and 6 turned on without the diagnostic button being pressed, and i think those are related to the processors overtemp. I've managed to solve that by, removing the processors and re applying the thermal compound on the heatsink. what i have left now with is the red light on the logic board at the time i plugged in the power. At the same time when this light come on, the power indicator at the front panel come on as well. i am not sure what is this light relates to. We've replace the power supply too, and gone through the SMC reset but seems no help.
Any idea on the problem? I am desperate about it, and i will be greatful if anyone can help..
thanks and hope for your best solutions
KariI can't help directly with your problem but you might check here http://tim.id.au/laptops/apple/macpro/ for a service manual which could answer your question.
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HP Pavilion dv8t-1100 Hard Drive Diagnostic failure - but runs fine?
I have a HP Pavilion dv8t-1100 CTO Entertainment Notebook PC (Windows 7 Professional 64-bit) that seems to run just fine. On a whim, I ran the pre-boot diagnostic check and received the following error code that the hard drive test had failed.
Q7NK1R-52M62E-XD002J-60WW03
Nothing in my PC's performance prompted me to run the diagnostic test, I simply ran it as a double check for the heck of it.
Is this something to be worried about? Of course an error code is always something to look into but since the PC seems to be running just fine is this a true error or simply a nuisance that should be ignored?
I can not remember making any signficant changes lately to the installed software and have made no changes to the hardware at all.
Any help would be greatly appreciated.
MJDHi,
I would resaet (not reset) the HDD or you may want to try this first:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443463&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_in...
Good luck.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
On the General tab for device status it says: "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)" The only option available when I click
on properties of both devices is Start. When I click on Start for Antilog32, this message shows: "The system encountered the following error when it attempted to start the service: The system cannot find the file specified." For AODDriver4.1, the
message when you click Start on Driver tab is: "The system encountered the following error when it attempted to start the service: The system cannot find the path specified." I do not know how to proceed or
how to fix this, or where to find a solution. Please help!Hello pds48478480,
Do you mean you got the error code 24 in Norton Security Suite Diagnostic Report?
Please share us a screenshot for better analyzation.
Please take a look at the following thread about the AODDriver4.3.
http://answers.microsoft.com/en-us/windows/forum/windows8_1-performance/the-aoddriver43-service-failed-to-start-due-to-the/cb6b7f03-922b-4b82-972f-e92ef9919964
AODDriver 4.3 is used by AMD OverDrive which tune parameters to help system stability, optimize performance, and control cooling/acoustic characteristics.
With the issue description it seems the driver and the service is either stopped or not working correctly.
Refer to the link below and install the latest version of AMD OverDrive.
http://www.amd.com/en-us/markets/game/downloads/overdrive
Please note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support -
After I updated my iphone 4 to ios 6.1.3 I can no longer connect to my bluetooth, plantronics model M25. I tried reset all settings after turning on and off also submitted diagnostic. Do I have to buy yet another bluetooth set?
Thank you wjsten for your soon reply. Unfortunately on these days I'm in a country that Apple don't have any retail store here and for sake of time I prefer to fix it myself to DHL it to the nearest country to use its warranty. Do you have any idea how can I fix it? Do you think it's a software issue?
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