HD failed back in June and need to recover data
My HD failed and my TM backup is good to the end of May. The only stuff I need to back-up since is emails from mail and a few documents. iTunes purchases I think I can get from iTunes store.
The thing is I dont want to end up with duplicate files and emails.
I dont want to do another time machine backup before I perform a re-install of mac osx because the Apple approved agent who replaced the HD took a mirror copy of the old HD. The mac has not worked properly since and I dont want to plug my Time machine HD in, append to the existing backup made in May and carry a load of junk over to the new installation, or worse still corrupt the backup made in May.
I am not sure how to tackle this and am paranoid about getting it wrong because I have all my photos and a lot of my life on this HD.
Any guidance from experienced users would be most appreciated before I tackle the new osx installation and restore.
Robert Borley wrote:
My HD failed and my TM backup is good to the end of May. The only stuff I need to back-up since is emails from mail and a few documents. iTunes purchases I think I can get from iTunes store.
The thing is I dont want to end up with duplicate files and emails.
I dont want to do another time machine backup before I perform a re-install of mac osx because the Apple approved agent who replaced the HD took a mirror copy of the old HD. The mac has not worked properly since and I dont want to plug my Time machine HD in, append to the existing backup made in May and carry a load of junk over to the new installation, or worse still corrupt the backup made in May.
I am not sure how to tackle this and am paranoid about getting it wrong because I have all my photos and a lot of my life on this HD.
Any guidance from experienced users would be most appreciated before I tackle the new osx installation and restore.
I'd strongly recommend first using either CarbonCopyCloner or SuperDuper to make a full "bootable clone" on a different external disk drive, or a separate partition of your TM drive, if there's room on it. Boot from the clone and run from it, to be sure everything is there (good or bad) as on your current hard drive. This is your "fallback" if something else goes wrong.
What is wrong with your current system -- OSX or apps or user data or ???
If it's just (or mostly) OSX, then an Archive and Install, preserving user data and settings, should fix it. See the *Archive & Install* section of the Glenn Carter - Restoring Your Entire System / Time Machine *User Tip* at the top of this forum. That will get you a fresh copy of OSX, "quarantine" the old one in a +Previous System+ folder so if any system-side settings or configuration, etc. were missed you can recover it before deleting the folder, and not touch your apps, data, etc.
Once you get things sorted out, replace the clone and update it weekly or so, in addition to continuing normal, regular TM backups. Note that your first TM backup after all this will be a full one; so if your TM disk isn't well over twice the size of your data, your best bet will be to erase it and let TM start fresh.
Since I think Murphy was an optimist, I'd also, at the very least, archive the photos and other important stuff to CDs/DVDs and take them to my safe deposit box, workplace, relative's house, etc.
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I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
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See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
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On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then try tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and selecting 'View Apple ID' on the popup - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918
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Any suggestions gratefully received.Thanks very much for your replies and apologies for the delay in replying but I have only just managed to get my laptop reconfigured and get back online!!!
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My laptop is under warranty and I am a little annoyed that they said there was no problem with the hard drive when there patently was. I would like to reocover the money from Toshiba spent on the drive. (laptop under warranty)
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Lost ipod and need to recover serial number
I just recently had my ipod stolen and need to figure a way i can get the serial number back. I've already had a new ipod synced and connected with my computer so i need a database or a way to contact someone so i can get my serial number in the police report. Thanks.
It would be on the box that the iPod came in. Did you toss that box out?
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Remove the hard drive from your old computer, put it in an external enclosure, plug it into your new computer, and use Windows Explorer to navigate the drive. Look in Documents and Settings/Users/YourName/Music/iTunes Music, or Library/Music/iTunes Music depending on the OS on your old PC. You'll likely find most of it is intact, but some files may be corrupted, and unrecoverable. Now that you have an enclosure, buy a new hard drive to put in it, and make a backup!
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Need help recovering data from an Xsan volume
Ok, let me preface this by saying that I've never used Xsan, so I'm not sure if I'm using the terminology correctly. Feel free to correct me or point me in the right direction so that I may provide better clarification.
I've got a new client who has about 5 tb of data locked up in a Netgear ReadyNAS that was set up as an Xsan device on a Mac Pro Server running Lion Server 10.7.4. This was set up by a previous IT services company, and we were preparing to move all of their data to a regular RAID NAS device (there is no use for an Xsan in this office environment) and initiate backup solutions. However, several days ago, the server's boot volume crashed fatally and could not be recovered. There was no backup of the boot volume, so we had to start again from scratch. Since reinstalling Lion Server on the Mac Pro, we have been unable to retrieve the data off of the Netgear ReadyNAS.
There is no backup of the data on the drive, so we're treating this with kid-golves as far as our approach. So far we've tired connectng to the NAS, but are only seeing a couple of shares that don't appear to hold any data. We've been on the phone with Apple's Enterprise Support Group, and been escalated up to the point of having to pay for higher-end supporty. At that point, we phoned Netgear Support to see what they could offer. They're kindly looking into it over the weekend by logging in remotely, but I'm here to ask if there's anyone here who might have experience with a smilar siuation.
I've been really hesitant to try and connect to the drive with Xsan Admin, as I want to ensure that nothing gets deleted. Does anyone have a suggestion as to something we might try to get at this data? It seems like it would be a simple matter of connecting to the drive, but that's proving to not be the case.I read this and began to shake. You should track down the solution provider and choke them.
I hate to be the one to tell you, but based on your post, the data is likely lost forever and this is for many reasons.
First, you do not describe the presence of a meta data backup. This is mistake number 1 of whoever set this solution up. Deploying an Xsan with a single controller is foolish at best, negligent at worst. Without it, you have no replication of the volume config information. Are there SAN clients in this scendario or was there just the controller and folders reshared over file services?
Next, you mention the boot volume failed with no backup. Based on this description, it sounds like the boot volume was not a mirror boot so all data was on one platter. The failure of that platter means the failure of everything. Your only recourse here is to send the drive out to a drive recovery service or attempt a controller board swap (fingers crossed it is just the controller that failed). With some luck they can recover enough of the drive to allow you to sticth this together. This is mistake number 2.
Next, the files that you REALLY need, /Library/FileSystems/Xsan/*, were never backed up. With the loss of the boot volume, these files are now not available. If the Xsan config files were present you could, in theory, stitch together a new controller and resurrect that volume.
And finally, you do not describe a backup solution for the San volume. Cry....
I am sorry for your loss. If there are more details or the conditions are better than you describe, reply. Otherwise, bite the bullet and get that drive out to a data recovery service and pray. -
Need to recover data from Bootcamp partition
Hi, all,
I recently sent my Macbook Pro in for repairs after a crash (Windows partition not recognized, after working well for a year), and they replaced the logic board and HD, the former of which was dead and the latter of which "wasn't running very well". I got the HD back, and have been trying to get data off it; the problem is, most of my data was stored on my Windows bootcamp partition, which I can now see - but not access.
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Many thanks.Probably the best option for attempting to recover files is attaching the hdd to a> USB Adapter and plug it into a usb port an another machine. If the hdd has not failed it should show up as a drive and can be browsed on the other machine to copy files over.
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MacBook Pro HD issues; won't boot to any drive; need to recover data
*Apologies in advance for the lengthy post. I just want to be sure I include as much detail as possible. Thanks in advance for reading all of this and offering any thoughts and suggestions.
I have a 13-inch late 2011 MacBook Pro running OS 10.7.
The computer recently began booting slower and slower until finally one day it did nothing but show the gray boot screen with the apple and a spinning circle and/or progress bar at the bottom. It won't do anything else. I assume it's the HD; no surprise there. What's killing me is that no matter what I do, I can't boot to any disk, internal or external, can't mount it in target disk mode, and can't repair it or recover data, which is a first for me with any HD. However, the computer still clearly sees the drive, and the drive sounds and runs normally (meaning no clicks; appropriate amount of whirs and such).
What I've done so far:
Reset PRAM — no help
Reset SMC — no help
Boot in Safe Mode — same result as regular boot: gray logo screen with spinning wheel
Disk Utility message:
Verify Disk — "Error: This disk nees to be repaired. Click Repair Disk."
Repair Disk — gets as far as "Checking catalog file" then shows "Keys out of order". Next is "Rebuilding catalog B-tree." Then "The volume Macintosh HD could not be repaired."
fsck — same as Disk Utility: "Keys out of order (4, 22016)", "Rebuilding catalog B-tree", then "The volume Macintosh HD could not be repaired." FILE SYSTEM WAS MODIFIED." ...over and over again
If I hold Option while starting the computer, it gives me only two drives to boot from, regardless of any other external HDs or flash drives I have attached: Macintosh HD (internal), and Recovery HD (internal partition). If I choose Macintosh HD, it's hit or miss whether it prompts the Disk Utility screen or just gray-screens forever. If I choose Recovery HD, it successfully runs Disk Utility every time. Here's the thing, though — if I attach an external HD, it doesn't see it during the initial Option-startup. However, from Disk Utility I'm able to select a startup disk from the menu to restart into. It sees the externals in there every time and lets me select them as startup disks, but upon restart it returns to the gray Apple logo screen with spinning wheel and/or progress bar at bottom. Sometimes it also sees the internal Macintosh HD here, but selecting that is useless. I can't actually boot from any disk, internal or external, running full OS or even just recovery software.
I've tried using TechTool Pro 8's edisk and ProToGo bootable drives, but again, the MacBook only sees them from Disk Utility only (not on Option-start), and I can select them, but it doesn't actually boot to them; it reverts back to gray screen.
I've installed a full version of OS 10.10.2 on an external hard drive, complete with DiskWarrior 4 on it, but same problem as above — it sees it in the "Select Startup Disk" menu, but not in the initial Option-start or successful reboot.
I've tried booting from a DiskWarrior 4 DVD using C-startup. It recognizes and spins the DVD from the get-go. Eventually it boots to it (after about 20 minutes or so of reading the DVD). I'm able to launch DiskWarrior 4 and start a rebuild. However, it goes all the way through "Step 6: Constructing optimized replacement directory... Overlapped files detected: 7 ...Step 7: Finishing construction ...Step 8: Reading from disc, one moment please..." and then the computer kernel panicked. This happened several times. I reset the PRAM again, then retried DiskWarrior DVD boot, this avoided a kernel panic and it got as far as "Comparing directories... Step 9: Recording any file or folder differences; 3,449,089,956 tests..." and then DiskWarrior and the computer both freeze and I have to force shutdown.
The drive will not mount to another laptop in Target Disk Mode.
Disk Arbitrator immediately sees the the faulty laptop HD, but won't let me mount or unmount it. It's just there, grayed out.
Data Rescue 4 is able to see the faulty laptop HD through Target Disk Mode, even though the drive itself will not mount to my desktop. I am able to scan the drive using DR4, and start a data recovery process. However, DR4 is dumping all recovered data into "User Defined" ai (Adobe Illustrator) files, which makes absolutely no sense at all. What's more, the files aren't able to be opened by any program. Even files that it hasn't recovered into ai files, like txt and mpegs, cannot be opened. I've tried recovering from both the drive itself and from a clone of the drive (made through DR4), with the same result each time.
So, all of that said, I guess my first question is what the **** is going on? The drive mechanically is functioning fine, but there seems to be an issue with its readability (and the directory/files?).
What's more, why won't this laptop mount ANY drive? I should be able to Option-boot into any drive, especially if the USB ports, drives, and OS's are all fully functional, right? Is there any workaround I'm missing? Even if the internal drive and data are just screwed, what's causing a total lack of mounting or booting of any drive, internal or external?Holy crap, I got it to work.
Essentially, I just waited until DiskWarrior reached Step 9 and told it to skip the step before it had a chance to freeze. It skipped successfully, moved on, rebuilt and replaced the faulty directory files.
So far the computer is booting like normal, I can log in, and I'm currently copying all of the data to an external as I type this.
I still have no idea why the computer wouldn't mount or boot to any drive, but I guess I'll deal with that later. -
Erased my disk need to recover data
So this is what happened (in details):
1. I dropped my mac book pro accidentally (Have to complain that mag safe DIDN'T WORK AT ALL)
2. By using Command+R+Power,mac checked it was caused by a damage from hard disk.
3. By using Shift, I entered safety mode.
4. Disk Utility stated that it couldn't first-aid it, so I had to erase all my data.
5. I just got my Pro for one week so I didn't time machine it.
6. After erasing all my data, I installed Mac OSX again.
7. Even though I didn't time machine it, I already transferred some important pictures to my Mac without leaving copies on my old PC.
8. I REALLY REALLY need to recover, at least, those pictures. They are so precious for me. I know it's my fault but I really do think that mac is solid.
9. SO HELP ME PLEASE!I'm afraid that if you erased your hard drive, those photos are long gone. There are some data recovery apps out there (DIskWarrior, Data Rescue 3) that may help, but a data recovery center is likely your best bet - and they can be expensive.
I seriously doubt that you'll be able to recover your data - please look at coming up with some sort of backup scheme to prevent such a loss in the future.
Clinton -
Can some one please help walk me through this?
Hi JimHess,
Yes, the files are still located in the same drive, the exact same place Lightroom put them (in Pictures in Library).
When I double-click on the catalog file, it opens up multiple folders with little white "document-looking" blank pages, and when I click on those, it open a dialog box that says "How do you want to open this type of a file (.Ircat)?" with a little box below that says "Look for an app in the store".
So I don't think my computer knows how to open them...I think I need to re-download Lightroom. I just want to make sure I'm not going to mess up the files. -
I got a new BB yesterday and IT took the SIM from the old one, put it in the new one and set it up for me. During this they changed my password.
I then realised that I had left my pictures on the old BB (my son's birth to date) so I took the SIM from the new one and put it back in the old one. It did some kind of synch thing automatically and then I tried entering my old password. It wouldn't accept it and before I knew it I had a warning saying I would be locked out on the next attempt. (I didn't know about this restriction before or I would have stopped earlier)
Do I have to enter the new password that IT gave me? Will my old phone recognise the new password or will it wipe? I am not clear if there is some sort of match up between the device software and the sim card.
I know both passwords but I am afraid to enter either as I am at 9/10 and if I chose the wrong one my pictures are history. Please can someone explain how the passwords work so that I know which one to enter.
The old one didn't work so I suspect I need the new one but I am afraid to use the new one in case the device knows the old one somehow and when it doesn't match it wipes. Sorry if I am babbling on but very distressed and anxious right now :/
Thanksrayshine wrote:
Do I have to enter the new password that IT gave me?
You need to ask your BES Admin that.
But FIRST... on the old device, are the pictures ON the Media Card or in the device Memory? Where are they stored?
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