HD movie from iTunes will not play on Mac Mini

Having bought an HD movie from iTunes I can not play it on my Mac Mini.
Just get audio and Grey and white grid. Controls are there but invisible. Why?
It will play on my Macbook Air?
I hve got no help from iTune support!
Thanks

I spoke to Apple Care today and they told me to reset the VIdeo Card preferences by re-starting the mini whilst holding down command/Alt/P/R until a second start tone sounded. It seemed to sort out my problem.
But the real reason why it worked was that I had plugged in a keyboard and was not controling the Mini using Screen sharing (via Macbook Air) as I normally do. As soon as I went back to screen sharing the movie would not play again.
So if you are playing movies on a mini don't control using screen sharing.

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Hi there
Welcome to Discussions
It seems that you've posted your question in the wrong forum. This is the intel-based iMac forum. You will get a better answer if you post your question in the appropriate forum:
iPod nano forum:
http://discussions.apple.com/category.jspa?categoryID=154
I don't know what generation of nano that you have, but I know that if you have a colored nano (blue, green, pink, silver or matte black), you'll want to post in the "2nd Generation" category. Otherwise (either white or black front and silver back) you'll want to post in the "1st Generation" category.
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If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
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Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
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It may be an authorization issue. Both iTunes and the iPod need to be up-to-date.
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If you've played & authorized them in iTunes and they still skip, try this. De-authorize the computer in iTunes/Advanced menu, then re-authorize it. You re-authorize it by playing one of the songs purchased from the iTunes Music Store within iTunes. It should ask you for your Apple ID and password, and then the computer will be authorized again. Sync your iPod with iTunes, and those songs should play on the iPod once again.
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In a different post, you asked:
Phase10117 wrote:
So r u telling me that I can only look at a movie from my iTunes account on the device that it was download from. This doesn't set very well me. U should b able to your purchase movies from your cloud. Is apple working on this resolution?
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