HD Movie / TV episode download issue / problem / difficulty

The issue is that the download is extremely slow.
I purchased both the HD and the SD versions of Lost - "the Final Journey" - (2.56 GB and 1.11 GB respectively), as they are free.
The download was proceeding in parallel.
While the SD episode was downloaded in about 3 hours (370 MB per hour), the HD version was not moving at all (or almost). It did less than 10 MB in 3 hours (3.2 MB per hour).
I do not understand why the HD version which is 2.5 times larger, downloads at a pace of 100 time slower than standard definition version.
This experiment clearly shows that my connection is fine, and there is something different in the server that holds the HD version, or the way it is handled that makes the download so slow.
(the fact that they ran in parallel does not matter, because when the SD episode finished, the HD episode downloaded alone at the same slow pace).
I had a similar issue on a HD movie rental, but was not able to resolve it then,
and gave up. At the time, I did not have the SD version download in parallel.
Thanks,
Gideon.

I guess Apple does not care enough to answer their customers. Do not purchase any more videos from the Apple Store until these forums no longer contain these download issues, especially with no replies. Funny, I don't have these problems with my PC companies!, You know, Real computer companies!

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TS1424 iTunes TV episode downloading issue

when I hit download and purchase my TV episode, it tells me it is downloading for a brief moment and then stops and disappears... help - i've tried the "checking for available downloads" but it isn't in there either. When I check back on the screen, the episode looks as if I haven't even purchased it yet.
Any thoughts?

Usually due to insufficient room on th edevice you are downolading to. Unfortunately the attempted files get clogged in the download que and must be deleted. It is not obviousl but:
I found the answer to my question in another part of this discussion forum. I'm adding it here in case someone else sees my original post and wants to see the solution.
To get rid of the download error, go to the download page and find the small down-pointing arrow icon next to the "download error. Tap to retry." text. Put your finger on the down-pointing arrow icon and flick (quick short swipe) to the left. The down-pointing arrow icon will be replaced with a "delete" button. Tap the delete button. Then confirm the delete in the modal popup window.

My movie I recently downloaded from itunes "Act of Valor" only works for a out 5 chapters, then it stops working. Other movies work on my iPod touch. How do I fix this issue? If I can't, can I get my money back?

My movie I recently downloaded from itunes "Act of Valor" only works for a out 5 chapters, then it stops working. Other movies work on my iPod touch. How do I fix this issue? If I can't, can I get my money back?

- Go here and see if you can redownload the movies. If you can then delete the movie and redownlod it.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Otherwise, contact iTunes and explain your problem. They should allow a free redownload.

HT1657 Why do my movie downloads recently playback with no audio/visual? I just get a black screen. It's happened to 3 movies I have downloaded in the past week or two. I never had this problem before. Why do I now?

Why do I have download issues all of a sudden: black scrren, no video,audio, visual, just a black screen. It's happened 3 times in the past two weeks! After two downloads, it was still an issue. At least iTunes gave me a refund, but this is frustrating because I like to download and watch films and tv shows! Thanks for any helpful feedback. iTunes reps don't tell me why there is a problem. They just issue a refund and send me on my way!

PhotoDesignArtist wrote:
I noticd the problem after I downloaded the new update to MacKeeper. I had no issues with the last version of MacKeeper. I don't know if that is the problem or something else.
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Problem to watch movie refer to download in setting that i dont find

Hi ,is anyone knows about problem to watch movie. It saying i already rented but didnt download so it asking me to go to setting menu to start download but problem is i dont find that download in setting !

I cant* download the sd version until the hd is out of my downloads

HT4095 I rented a movie from the iTunes Store and the download failed. I can't restart the download without error or rent other movies? Anyone have this problem and found a solution?

I rented a movie from the iTunes Store and the download failed. I can't restart the download without error or rent other movies? Anyone have this problem and found a solution?

1. Sign out of your Apple ID
2. Reboot iPad
3. Sign back in to Apple ID

HT1657 I've downloaded a movie, but there is no play button. How do I play the movie? Never had this problem before.

I've downloaded a movie, but there is no play button. How do I play the movie? Never had this problem before.

I deleted the movie from my itunes library and went to my purchased items, but how do I download from my purchased items. It shows I purchased the movie but thats it.
Thanks for the help!

Since updating to OS7 the video app doesn't show any titles for movies I have downloaded on my iPad. Anyone have the same problem or a fix?

Since updating to OS7 the video app doesn't show any titles for movies I have downloaded on my iPad. Anyone have the same problem or a fix?

Many users have solved the problem by syncing several times; and if that doesn't work, perform a simple restore. Your titles will come back.

Major download issue on 2nd desktop

When logged in to my original desktop I can access itunes and download no problem. However when I try and use it in the second desktop I've recently set-up...nothing. Can't download a thing. It just gets stuck and the system seems to create endless copies of the same items qued for download.
I've recently purchased a movie from iTunes but can't download it direct from the store to this new desktop. I've tried to access it on my iPhone since, but it doesn't show in my purchased items.
This is really killing me. What's the issue?

This Wifi app installation issue seems to be a software bug that has to be addressed by their software engineering. The technical support team has no clue how to resolve it. It installs fine on a Win7 machine if it is an initial install. The issue is for subsequent install after your account has been set up as the account id is not being passed through.
Verizon WiFi hotspot seemed to be around since 7/2009. I am surprised after 4 years, Verizon doesn't know and has not addressed it. Win7 has been around since 6/2009. Wifi App does not run on Win8. Many people still use Win7. I hope Verizon is reading this and really do something. Somewhat disappointing experience. Notice no Verizon moderator replied to this thread.
For those who want to pursue further. The direct Verizon Mobile WiFi support number is 877-346-3053. If you call the regular support number, it will take your several bounce to get to the right place. I spent a whole afternoon with them on this.

Movie Won't Download from iTunes on iPad

I recently purchased two movies from iTunes using a gift card I got for Christmas. I started the download and once the first movie got too about 3.2 GB of 6.2' it stopped and started over for no apparent reason. I tried multiple times to download both movies with no luck the first 24 hours. Was hoping to have it for my flight for my vacation. Over the course of the next three days I have tried downloading the first movie at least 15 times on various WiFi networks, It always begins the download and then either restarts it on it's own or now gives me an error message saying the movie cannot be downloaded at this time, please try again later. I finally got the second movie to download after 10 attempts, but still no luck with the first. I know for certain I had a continuous WiFi connection every time. I am EXTREMELY frustrated at this point. I still have remaining dollars to spend from my gift card, but figure why even bother? I really hope someone can give me an idea which works. So far I have deleted the beginning download on multiple occasions and also tried restarting after this 4 times and nothing seems to work.

I have been having this problem since iOS 7 released. I have a 32gb 3rd gen iPad. I seem to have some artificial cap of 7 items from iTunes on my iPad at once. Even with 6 movies I have 5.8gb left. I only download the SD versions.
As soon as I hit 7 movies/tv shows on my iPad downloads fail almost 100% of the time. They get near the end, freeze and then loop. Ocassionally I'll get a "Unable to download" error but most times it just keeps going over and over. Not only do I have this extremely annoying issue, but during this problem my iPad becomes nearly unusable. While downloading, my iPad runs so poorly I'll open my cover or press the wake button and the screen will remain off. I can press both buttons, open/close the cover and NOTHING. It will stay like that for a minute sometimes. IF it becomes usable apps will take 30 seconds just to open/close, scrolling is unresponsive for many seconds at a time and then scrolls all at once. It almost as if the download is using all of the CPU's power.
I have 253 movies I've bought in iTunes. I own 6 Apple TV's, 2 Retina Macbooks, 1 iMac, 2 iPads and 2 iPhones. iTunes works great on all of those devices minus my iPad. My wife's, which is the same model minus a cell connection is fine. I am extremely annoyed with this problem. I've started to loathe using my iPad and thats just rediculous.
If anyone has suggestions I'm all ears, I've tried these fixes:
Erased all content/settings and restored from iCloud Back up
Erased all content/settings and restored but DID NOT use iCloud back up. (I did notice downloads worked great for the first few weeks, then went to crap.)
Tried force restarting the iPad when its acting up
Used my Time Capsule's Wifi - No change
Used my guest network from my Netgear router - No Change
Used my parent's wifi today - No change.
This doesnt seem to be a widespread problem, I've had trouble finding help on these forums. Apple is constantly silent and most other users never reply with the same problem. I'm close to giving up and getting a replacement from Square Trade. I will not buy a new iPad less than two years after getting that one, mainly out of protest. I have little confidence in the Air doing much better or lasting longer than this current one.

HT203167 My movies will not download to my iPad. And I the downloads are not available for my computer. How do I cancel or get the movies to my iPad? I am on wifi and 3 g. Not happy

My movies will not download to my iPad. And the downloads are not available for my computer. How do I cancel or get the movies to my iPad? I am on wifi and 3 g. Not happy

Hi,
For all people struggling with connecting their iPad to their router, constantly getting 'Incorrect Password' even though you have entered the correct one - this may be your solution as it just resolved my issue.
In your router settings online (usually found at 198.168.1.1) change your security from WPA2 or WEP to WPA. For my iPad it for some reason only accepts WPA but now it is running without problems. Let me know if this helps.
Cheers.

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded"

I have downloaded a movie from ITunes. It shows up in my video app. When I go to play it I get an error message: "The requested URL was not found on this server". When I checked back on iTunes, where you click to rent or buy a movie it says "Downloaded". Any advice on what I can do in order to watch this movie that I rented a couple of weeks ago?

Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

Rental movie continues to download when iTunes is opened on desktop

Hi,
I rented a HD movie on iTunes using my desktop PC. When the movie finished downloading to my desktop I plugged in my iPhone to the desktop and began to transfer the movie to my iPhone (I have done this several times in the past without issue). However, while transferring the movie to my iPhone the movie again began to download in ITunes on my desktop - I stopped the download and deleted the movie in ITunes. The movie remained on my iPhone and I was able to watch it without issue.
Now, however, each time I open iTunes on my desktop the rental movie begins to download again. I've stopped the download and deleted the movie, only to have it begin downloading again as soon as I open iTunes the next time. I also tried to let it finish downloading and then delete the movie but I got an error message. It has been over 24 hours since I watched the movie on my iPhone but yet it continues to download the moment I open iTunes on my desktop.
How can I prevent this movie from continuing to download in iTunes?
Thank you

This is actually good news.
I'd rather 1st Publish an AIR 2.5 Desktop Application for: (a) Windows, (b) Linux Ubuntu, (c) Mac OS X
Is there a version of WIndows which is required: Vista and Later?
Is there a version of Mac OS X that is requires Leopard? or Now Leopard?
I work with Ubuntu so I'm assuming this is a good way to test.
- metamoe

Movie Won't Download - No Error Message - Just Starts Telling Me It'll Be 1000s of Hours

I actually have this same issue from my iPhone. I didn't know until tonight. After several fruitless emails to Apple support, I removed all my pictures and videos on my iPhone to make room for the movie I bought and after downloading 4.8mb the issue started there too. Here's the initial issue:
I am running Itunes on my PC Windows XP Home Edition version 2002, running service pac 3. It's a Dell Inspiron 1011, Intel Atom, CPU N270 @1.60Ghz, 0.99 GB of Ram. I have broadband internet with a download speed (according to speedtest.net) of 6.11mbps.
I purchased The Hobbit: The Desolation of Smaug in SD one night before bed and in the morning (roughly 8 hours later), it had completely downloaded the extras, but the movie itself only downloaded 250kb and told me it had 261 hours remaining to download. However after watching it for a minute or so, one moment it told me it had 50 hrs to go then as many as 600, when I checked a few minutes later, it said 126 hrs remaining and went as high as 64,000 hrs remaining. I'd really love to be able to watch this movie in iTunes on one of my devices. I have another $30 on account that I'd love to use.
Assistance would be greatly appreciated,
Geno Allen

Thanks again - I've had limited success with this.
Erasing the iPod disk (which, for any other luddites who worry like me, does not delete the OS - just the music data) meant that iTunes could finally find the iPod and restore it. It started syncing and all appeared well...
...until, that is, the sync finishes and you hit disconnect. The iPod ejects from iTunes, and shows the 'OK to disconnect' screen with the usual white progress bar.
When the disconnect progress bar is full, the iPod resets itself, and afterwards has no accessible content on it (0KB free under 'settings'). Which is odd, as when you reconnect it iTunes it syncs OK, as if nothing were wrong (the capacity and disk usage is shown correctly).
I've tried restoring again since and the pattern happens routinely. It doesn't matter if it's left plugged in during the 'ok to disconnect' screen or unplugged - it resets itself all the same.
I suspect this is heading towards 'terminal' status but am all ears if there are any other potential solutions!
Nick

Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this?

Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this? I am using a PC and have version 4.3.4 on my iphone 4.

In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
* http://www.nexusmods.com/skyrim/mods/modmanager/
In case of problems with this third-party program, please refer to its support forum:
* http://forums.nexusmods.com/index.php?/forum/1413-nmm-code-development-chat

HD Movie / TV episode download issue / problem / difficulty

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