HD purchases won't sync back to computer.

I just purchased a TV Show in HD from the AppleTV. The SD version downloaded to my computer. HOWEVER, the HD version won't sync to my computer. I thought this might be a glitch until I remembered that I purchased T2: Judgement Day the same way, sure enough, HD on the AppleTV, only SD on the Mac. This can't be the way it is supposed to work right? If so, then why would anyone buy HD content on the AppleTV? In order to get BOTH versions on your computer, it looks like you HAVE to purchase from the computer first?
I followed the "Report a Problem" routine, but all they allowed me to do, was to re-download the SD version, which I already have. I'm wondering if they really didn't understand what the issue was. Any thoughts?

I tried un-syncing and re-syncing my AppleTV, without luck. I contacted iTunes again, and they are letting me download the HD version of the TV Show to my computer. Ironically, I received a response about the same issue with a Movie, moments later and the response was completely different. They thought I was requesting a refund for it, which made no sense. So I'm still waiting on that one. But, alas, the moral of the story is, don't buy using your AppleTV. Frustratingly, it USED to work. Ahh.

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Purchased content won't sync back to computer from Apple TV

I purchase quite a bit of content on my Apple TV. Most of the time the tv shows sync back to the computer after download to the Apple TV without any problems. Recently though many of my shows are stranded on the Apple TV. This has also happened for the 3 movies I have purchased from the Apple TV.
Anyone have a similar problem and could suggest a solution?

Originally, for the first 9 months of ownership, everything i purchased on the apple tv would automatically sync back to the main itunes computer. Then I purchased a few movies and they never synced to the computer. Continued to purchase tv shows with those successfully syncing to computer. In the last month though many of the tv shows are stranded on the apple tv with no syncing back to the computer. Tried purchasing some free shows (newly released stuff today after the itunes update) and they seem to be syncing back to the computer okay. So I have some movies and lots of tv shows that are in limbo on the apple tv and have never been synced back to the computer.
Even stranger my apple tv doesn't show up on the sidebar under devices after updating itunes today. It still shows under devices in the preferences window and i see the library on the apple tv. Unfortunately with the stranded content i am afraid to break the connection and reestablish for fear of losing the content that is on the apple tv but not on the computer.
Would be nice to get a little insight on this from apple since it seems this question shows up many times.

çnow won't sync back to my iPad because it says I don't have permission on this computer. I don't want to download it from iTunes again because it took up a lot of bandwidth. What's the deal

I bourght "E O Wilson's Life on Earth" and backed it up to my iMac. Now it won't sync back to my iPad because it says I don't have permission on this computer. I don't want to download it from iTunes again because it took up a lot of bandwidth. What's the deal?
I also made the big mistake of downloading a free book about the making of the movie "Frankenweenie." Mega-memory eater. Now it wants to download additions and started to do so---now says paused. I can't delete the bloody thing. Seems like nothing I've downloaded, including free books, can be deleted. How can I get rid of this garbage?
Is there any way to just transfer my music from my iMac to my iPad and not affect anything else on my iPad? The whole iBooks thing is just a mess as far as I'm concerned. Is there any way to just drag and drop?

"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one.

I have an iphone 4 that i use as an iPod. it is not connected to a telephone company. I updated to ios7 and now it won't sync with my computer

I have an iphone 4 that I use as an iPod. It is not connected to a wireless network. I have updated to the IOS 7 and now it won't sync with my computer. Does anyone know what could possibly be the problem?

Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created.

I have a ipod touch 5g. The music wont sync from my computer to it and music downloaded on my ipod won't synce to my computer. How do I fix it?

I have a ipod touch 5g. The music wont sync from my computer to it and music downloaded on my ipod won't synce to my computer. How do I fix it?

Only iTunes purchased music can hava a cloud icon and then only if the music was purchased with the account listed in Settings>iTunes and App Store on the iPod.
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

I bought a movie on my iPad, and transferred it to my laptop by accident. Now it won't sync back to my iPad. Any thoughts?

I bought a movie on my iPad, and transferred it to my laptop by accident. Now it won't sync back to my iPad. Any thoughts?

You move the movie from iTunes to iPad (tap to enlarge image)
Movie will be moved to the Videos app.

HT5012 My iPod won't sync with my computer ?

My iPod won't sync to my computer?

What happens when you try to sync?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
Do the songs play in iTunes?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method

I Have an I-phone 3G and it won't sync with my computer

I Recently had to format my computer due to viruses and when I updated my computer afterwards and re-downloaded I-Tunes my phone won't sync to the computer without deleting everything on it... Is there a way I can sync without having to delet everything? I have alot of photos and game save data that I would not like to lose

Have you checked your settings in System Preferences>Sound?
Have you checked with JBL?
Ciao.

When I'm trying to sync my iPad with iTunes on my MacBook Pro, i keep getting a message that certain recent purchases (TV shows) won't sync because the computer is not authorized. But, it IS authorized! What's going on here??

I've recently upgraded my iPad to OS 5 and I am running iTunes 10 on my MacBook Pro. For some unexplainable reason, I'm now getting a message that items (mainly TV shows I've purchased through iTunes) are not able to be downloaded because the computer is "not authorized." But the computer IS authorized. I follow the instructions to "authorize" it and, of course, I'm then told that the computer is already authorized! Still, the downloads won't sync.
Can anyone help me out with this?

I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue.

Some itunes purchases won't sync to iphone - says computer not authorized

Last night I set up my 2 computers (desktop and laptop) to home share and authorized both. When I try to add purchased music to the library on the laptop (from the desktop), some of the albums will add fine, but some will say that the computer is not authorized. I don't remember which computer I was on when I purchased each album, but that shouldn't matter with sharing, should it? I authorized both computers and still get the error on some albums.
A while ago, I had to move all my music on the laptop (moved it all from the C: drive to the D: drive b/c I ran out of space). Would that make a difference? I can still see all my purchased music in the "purchased" folder, but can't add the albums from there either.
I can't seem to add music right to my iphone from the desktop when on the laptop either. Isn't that what the sharing should allow me to do?
I'm running Vista if that makes a difference. Please help, I want to get my music on my phone! Thanks.

Thanks for the info.
So does that mean if I buy something from iTunes, I have to buy it on one computer (desktop) and can only sync to that one? Or should I be able to pull that music to the other computer (laptop) through the Home Share and then sync to that?
Almost all of my music is on the desktop. Do I need to have it ALL on the desktop and then put whatever I want to be on the iPhone onto the Library on the laptop and sync with that?
Still not sure why some of my purchases won't add to the iPhone??

Apple TV Purchases won't sync to itunes on laptop

Purchased movie on Apple TV and it won't sync to itunes on Laptop.
Library is setup - done
Please help

We are struggling with the same issue. Just to be clear - this is only happening with movies which has me thinking it's a size/timeout issue. It syncs podcasts and music purchased from iTunes to ATV so I know the sync process is working. Then it says "Syncing Ferris Bueller's Day Off" (that's the movie we purchased) and it stops only after a few seconds of attempting. We have moved the ATV back to our office and connected it directly into our time capsule network source to see if load was issue with the wireless but this did not improve the situation at all. (as stated in your post - our movie is greyed out as well) I'm thinking we will end up having to delete and re-purchase (which is terrible but at least it's only one movie) on our actual computer and just never do a purchase via ATV again.
If anyone has any suggestions before we do of other things we could try - please let us know.

My iPhone 5 music purchases won't sync?

I purchased some songs on my iPhone 5 and they won't sync to my iMac. They just sit in iTunes with the empty circles next to them. I have tried multiple syncs, plug/unplug it, and wifi sync but nothing will get them to download into iTunes. Suggestions?

Hi KaitK11,
Thanks for using Apple Support Communities. You might also try downloading the affected items through iTunes on your computer as per the Mac instructions here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers,
- Ari

Old apple tv can no longer sync back to computer

I have an old apple tv that I would sync movies and tv shows for my kids. This way if the network wasn't working properly my wife could still put on a show. Recently all of the shows in my tv shows or my movies is gone and i now need to go to my shared movies or my shared tv shows. Also, anything purchased on that apple tv will no longer sync back to the main computer.
Is this due to the new apple tv software? It is very slow to download some movies over the network which is why the syncing makes the most sense.
Please help.

If you are saying that the iPad is looking for a different computer name, that indicates to me that you are trying to sync over WiFi and there is a computer listed in the settings that is not your own computer. If that's the case, that leads me to believe that you (or somebody else) synced your iPad with another computer.
Any chance that's what happened or am I misreading your vague statement? - "It appears to be looking for a different computer name..."

Apple TV purchases do not sync back to library

I have an original Apple TV,bought it a few weeks after release. Suddenly, about 2 months ago it stopped syncing purchases made on the Apple TV back to my library. I now have 28 gigs of shows bought since then, but before the problem became apparent, that are on the Apple TV but not in my iTunes library.
We have always bought show directly on the Apple TV and let them sync back. I have a dozen or so movies and over one hundred TV shows bought this way. No changes to the itunes library, network, or settings were made anywhere near the time this began to happen. We literally purchased a show, watched it, synced it back to the library, went to dinner, bought a new show, and syncing stopped.
I have tried telling the TV to sync. Telling the library to sync. Telling the library to sync purchased TV content. Restarting the Apple TV. Connecting the TV to a new library. Deleting an unwanted show to see if jump starts something. Resetting users settings. Connecting directly by ethernet to the computer I want to sync to, and restarting the Apple TV.
Any ideas how to get this content from the Apple TV to the library without deleting it and asking Apple to let me redownload it? Any other possible solutions?
Thanks in advance....

I have the same problem. Can't understand why this is suddenly not working. It used to work fine before. Is it linked to the new Apple TV rollout? I think Apple need to sort this one out quickly as it puts off people with Apple TVs from purchasing through the TV.

My ipod won't sync with new computer

Just downloaded latest itunes on new computer and will only include old library, no new songs i've purchased. In other words, won't sync.

Hello bustera,
Welcome to Apple Support Communities.
The article below provides troubleshooting tips that’ll resolve most issues like the one that you’ve described, where your replacement iPod nano isn’t recognized by iTunes on your computer.
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
So long,
-Jason

HD purchases won't sync back to computer.

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