HD rentals HDCP problems

I just bought Apple TV and was trying out the HD TV rentals, when all of a sudden I'm getting the following error:
"The content requires HDCP for playback".
I have a brand new Sony Bravia 46W5500 and I'm already playing bluray without problems, from what I can see from the sepcs of my TV it supports HDCP. I have also tried several other HDMI cables and I'm still getting the same error.
In a last resort, I tried hooking up the component cables to my tv, and now instead of the error it's just a black screen when the show is about to start - and nothing else happens. I can even see the progress bar counting down the seconds the show has been running, but still no picture besides that.
Please help!

I can't believe your TV is not HDCP compliant, so this sounds like a possible compatibility issue.
You've tried the obvious troubleshooting steps.
If you haven't done so try setting AppleTv to 720p as some users have found issues with 3.01 software unless using 720p output (not me).

Similar Messages

  • "HDCP" problems on my macbook.

    For some reason, TV shows that I have purchased recently will now no longer play due to apparent "HDCP" problems on my macbook pro, help! This hasn't been an issue before and I haven't changed any settings at all.

    The TV Show you have purchased is most likley in 1080p and requires HDCP.
    iTunes Store says it clearly:
    Note: If you are trying to view HD video on an external display, the display must have a digital connection (DVI, DisplayPort, or HDMI) and also support HDCP
    http://support.apple.com/kb/HT3209

  • HDCP problem

    Hi!
    Ok, so I just bought a Mini DisplayPort to HDMI adapter to play iTunes HD movies on my TV (Samsung 6755, pretty sure it supports HDCP). I read alot about HDCP problem when searching, but couldnt find my issue anywhere.
    Ok, so my problem is pretty wierd. I can't play movies on my TV using it as an external display (not mirrored) and the lid closed on my new macbook pro (2 months old), I get the HDCP error message. But the wierd thing is that I can play the movie with the lid open. And I can play the movie with the image mirrored with the lid closed and open.
    So not the worst problem, but I would like to play the movie without mirroring the image and being able to close the lid. Because when I mirror the image, I only get the resolution on my macbook pro. And when I can't close the lid, the laptop uses resources to the internal display, right? The movie seems to be a bit choppier.
    Anyone know a fix for this issue?
    Thanks

    I also have the HDCP error appearing on my Apple TV. I have a Toshiba 32BV700B HDTV. How do I upgrade or fix my TV to overcome this error. Thanks

  • HDCP problem on Netflix?

    Streaming on Netflix has been working for me perfectly fine for the past 2 years that I've had the ATV 2. Now all of a sudden I am getting an HDCP error when trying to finish watching a show on Netflix which was just streaming fine 10 minutes ago.
    I've tried all the troubleshootings, from checking the HDMI cable to switching it around. I've also restarted the ATV. Streaming works fine everywhere else, I'm just getting this HDCP problem through Netflix all of a sudden.
    Any advice would be greatly appreciated... thanks!

    High-bandwidth Digital Content Protection(HDCP; commonly, though incorrectly, referred to as High-Definition Copy(right) Protection) is a form of digital copy protectiondeveloped by Intel Corporation to prevent copying of digital audio and video content as it travels across connections. Types of connections include DisplayPort (DP),Digital Visual Interface (DVI), and High-Definition Multimedia Interface (HDMI), as well as less popular, or now defunct, protocols like Gigabit Video Interface(GVIF) and Unified Display Interface(UDI).
    Meaning, someone doesn't want you to be able to play the movie on the screen because of copyright reasons.
    Sorry. (I know, DRM sukcs!!)

  • Rental Download Problem

    Is there a way to extend a rental movie if it takes 10 hours to load? I already started watching it so I'm on a countdown already, but I need more time. Is there anything I can do to fix the speed?

    Everyone having same problem, movies normally take 15 mins, now closer to 15 hours! Just itunes sloppy site and no one will answer...head in the sand syndrome. If you go to purchases you can record a problem and they will give you your money back...does not sove the problem of not being able to use itunes as movies not downloading.

  • HDCP problems

    Updated Apple TV software today and am having problems with HDCP. Now I'm constantly getting this message "This content requires HDCP for playback. HDCP isn't supported by your HDMI connection." I've followed all the advice here http://support.apple.com/kb/HT4428
    I occasionally got this error message before but switching both TV and AppleTV off and then back on resolved it. Now I can't get it resolved it at all. It shows when I try to use airplay from my ipad 1 and from iTunes on my MacBook Pro. The only video I can get to play via Airplay are some music videos that are copy protected. None protected videos won't play despite the fact they used to be ok.
    Is this a software problem or is there anything else I can try.

    Thanks for the suggestion. I had tried switching ipad off but no difference so I took your suggestion and switched off my router (old style airport extreme).
    Tried to play video from ipad using Airplay, still wouldn't work and got HDCP error message. I then opened Remote app (my Mac Book pro was on across the room). Went to exactly the same video on itunes and it played perfectly well. So at least some progress.
    However there still appears to be a problem when trying to play material that is on the ipad. All very bizarre.

  • HDCP problems with DirecTV and Toshiba 34HFX84

    DirecTV pushed an update over the weekend and now I can't watch HBO because my system is not concluding that I have HDCP compliance.
    My 34HFX84 is listed as HDCP Compliant. Toshina support validated this, and suggested it could be the cable, saying something about version 1.4 or greater.
    My questions:
    1) Does this make sense? How do I find a version number of a HDMI cable?
    2) Has anyone else seen this?

    Could be Toshiba support is correct; changing to a HDMI 1.4 cable might actually fix the problem -
    http://www.hdmi.org/manufacturer/hdmi_1_4/hdmi_1_4_faq.aspx#1
    from the link -
    "The HDMI 1.4 specification adds a data channel to the HDMI connection, enabling high-speed, bi-directional communication. "
    "Will content distribution and recording be possible in a system connected via the HDMI Ethernet Channel?
    Yes. The HDMI Ethernet Channel allows connected devices to share digital content in its native format. For instance, if it is protected by HDCP encryption, it will stay in its encrypted format, and can only be accessed if all the devices in the system are HDCP-compliant. Unprotected content, such as digital HD broadcast programming or user-generated HD video, will of course be free of any content protection."
    No guarantees, but the info in the linked article sure makes it look like a 1.4 cable replacement might solve a lot of "gotcha" problems.

  • Apple TV HD Rental Streaming Problem

    I wanted to create this topic to ask if others are running into the same issues I am with streaming rented HD movies. I go to play the rented HD movie and am transferred to a screen that says "Loading...." for about a minute or two. Then, that message is replaced with one that says "Ready to play in [xxx] minutes"...with horribly long times listed (my movie was rented last night, and as of this evening, it shows "Ready to play in 232 minutes").
    This seems like a MAJOR flaw with the Apple TV. I have no problem viewing YouTube, HD Netflix movies, HD trailers, etc. I have even been able to watch an HD TV show rental within about 5 mins of selecting it. Seems like there may be a major flaw in the streaming process for HD Movie rentals over the Apple TV.
    If you haven't tested this yet (or if you have no issues), please post what is happening with your HD movie rentals.
    TWP
    Note: I have rebooted everything, used my Airport Express with the ethernet cord directly into the Apple TV, over wiFi, adjusted the distance between my router and the Apple TV. Nothing has worked.

    I experience this problem with the rental shows, but also with the HD trailers and with the higher quality video podcasts and youtube videos. I am convinced it is because of my slow internet speeds. i pay for "up to 3 Mbps", but typically get between 1.5 and 2.5 downstream.
    Based on the file-size-to-show-duration ratio of iTunes shows (example: a 720p HD tv show rental on itunes downloads at 1.44 GB for a 44 minute show), I estimate that you need a 4.4 Mbps or higher actual bandwidth to get real-time streaming that starts soon after you order it. (Just divide the first number, 1.44 GB, by the second, 44 minutes, to find that it takes about 4.4 Mbps to watch that show. Your actual download speed has to be higher than the bit rate of the movie file itself: that way the movie will download faster than the movie can play, and you will never catch up to the stream and hence it should start playing immediately. Since my bandwidth is ~1.5 Mbps, I have to wait for the ATV2 to buffer a significant portion of the show if I am to watch it without catching up to the stream.
    That said, several people are posting here that they are experiencing the problem even though they confirm they have streaming speeds of over 5 Mbps. Don't have an explanation for that, but the fact that my problem is not limited to the iTunes rentals but also makes me wait for the other videos on apple tv implies that bumping up my bandwidth should help. I'm getting "up to 10 Mbps" service installed in a week. I'll let you know if that makes a difference for me.

  • HDCP Problem.... Unhappy Customer :(

    Well, I have always been happy with Apple products... Until now
    Got my shiny new AppleTV, all excited to use it, got my daughter excited to rent a movie for her and blammo! Error!
    "This content requires HDCP for playback. HDCP is not supported by your HDMI connection."
    The problem is, my TV does in fact support HDCP via HDMI.
    I spent an hour on the phone with Apple Support. I was told it is either my TV or my HDMI cable. So I call Panasonic (TV model: PT-50LCX63) and they tell me that if the HDMI connection is displaying a picture, then the TV is fine and it must be the cable...
    So of course I head over to BestBuy and get myself the best darn cable they have (well just about). I did not spend the extra $$$ on Monster cables but I did by a good HDMI cable which says it supports blueray and all that jazz so it should work, right?
    Nope.
    Hook it up, fire up the AppleTV, link up with my macbook to access a movie I bought from iTunes and get the same freakin' error!
    Now what?
    If it's not AppleTV, not my TV and not the cable, what then? Me?
    I can access music, movie previews all the menus, but not movies...
    Do I just return the thing and give up?

    Am having the same HDCD problem on Netflix, am using a 2 year old Samsung 40" 720p LCD, model LA40S71BX connected directly to the ATV via HDMI.
    My HD cable box and HDX Media centre play just fine via HDMI, Netflix gets stuck with the HDCP error, sometimes it plays the first 2 seconds of video before showing the error.
    I have tried all the steps outlined below:
    Recycle power on both devices, in all possible combos: Failed
    New $25 HDMI 1.3b HDCP compliant cales: Failed
    Swapped the cables with 3 other HDMI cables: Failed
    Set 'Energy Saving' option on the Samsung to 'Off' (worked for some): Failed
    Reset Apple TV: Failed
    Am calling the Samsung service tech to take a look, its still under extended warranty...hopefully there is a solution. If something else worked for someone please do post!
    Message was edited by: KayBee

  • HD Fury to solve HDCP Problem

    Hi guys,
    I urgently need your help with the following problem:
    I have a "Sony PFM-42V1" Plasma TV that doesn't support HDMI. Therefore I am using a HDMI to DVI converter. Picture quality is great, but unfortunately my TV doesn't support HDCP, so I can't watch any movies...
    Now I am wondering if this HD Fury could solve my problems?
    http://www.monoprice.com/products/product.asp?cid=101&cp_id=10114&cs_id=1011402&pid=4559&seq=1&format=2
    I just checked the specs and it says that my TV has an analog RGB/YUV input and a resolution of "854 x 480 (WVGA)".
    I have to admit that I my technical know how is very limited, so I am not sure if it means that it can't support "720p (1280x720) and 1080p (1920x1080)" as required?
    If so, do you know another HD Fury that should work?
    Thank you so much for your help. It's highly appreciated.
    All the best,
    duersen

    In premiere I can control the camera, I can capture sound, but I cannot capture video
    If you can capture sound, you also capture video, because it is a transport stream, and nothing more than a digital transfer of binary data. There is no way you can only capture sound and not video, because they are in the same data stream. You can limit import into your project to audio only, or video only, but the captured stream always includes both audio and video. So check your import settings or use HDVSplit, a free capture utility to capture.

  • Apple TV HDCP problem

    Help please,
    for some reason, I am now unable to watch my purchased HD tv shows. There is a warning message which reads....This content requires HDCP for playback. HDCP isn't supported by your HDMI connection. Use the component video connection to watch this content.
    But it work fine before, why can't I watch it now? Can someone help...I really do not want to go and buy component video connection cables.
    thanks
    John

    Help! I am having the same problem, but pulling out the plug for a hard reset is making no difference. All my TV shows work fine, but all my movies give me the 'This content requires HDCP for playback. HDCP isn't supported by your HDMI connection. Use the component video connection to watch this content' error message.
    I've updated to 3.0.1, but still no joy. All the films worked perfectly fine under 2.x, and NONE of them are HD, so I really don't understand what the problem is.
    Please help!

  • Got HDCP problem on macbook pro screen not even external screen

    I have rented a movie (HD) on itunes.
    I download it and try to play it, then I have a popup saying that the movie can't be displayed on my screen because of some HDCP restriction.
    I don't understand, I've got a mbp retina display, I just try to play the movie on the computer, I did not even plug an external screen.
    I am running Mountain Lion 10.8.4, with itunes 11.
    I think the most innaceptable is that I did not even have a warning that say that I can't rent the movie, or that I would not be able to read it on my mac.

    High-bandwidth Digital Content Protection(HDCP; commonly, though incorrectly, referred to as High-Definition Copy(right) Protection) is a form of digital copy protectiondeveloped by Intel Corporation to prevent copying of digital audio and video content as it travels across connections. Types of connections include DisplayPort (DP),Digital Visual Interface (DVI), and High-Definition Multimedia Interface (HDMI), as well as less popular, or now defunct, protocols like Gigabit Video Interface(GVIF) and Unified Display Interface(UDI).
    Meaning, someone doesn't want you to be able to play the movie on the screen because of copyright reasons.
    Sorry. (I know, DRM sukcs!!)

  • Hdcp problems on retina macbook pro 2014

    Hello, with the new Mac Book Pro Retina (latest software updates) I can't play within iTunes any videos / previews. "Missing HCDP support of the display" stated, but no external monitor attached.
    Any solutions?

    Okay, it gets weirder. If I streamed the TV episode before downloading it, it plays, however, if I download it, I can neither stream it or play it from the file.
    The selected movie won’t play on your display.
    This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection).

  • HT1657 Movie rental/download problems

    Have rented a movie on my iPad and it will not play keeps coming up with " this format is not supported" any solutions.

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • HT3209 Movie Rental download problem

    I am trying to download a movie rental and I get this pop up that says "The URL "____________" can not be found on the server."  What does this mean?
    Thanks,
    Justin

    I actually figured it out after all!  All I had to do was go back to the movie, select the rental button, iTunes recognized that I had already rented this movie but that it wasn't downloaded completely. It then made the download button visible and "voila" it restarted the download!

Maybe you are looking for