HD video for windows 7

Hello,
I downloaded iTunes latest version onto my PC-Windows 7. I bought an HD episode, and it is not playing back correctly. Sound is warped, and video playback is off course with audio. Any suggestions, please? Also, I would like to write an email to Apple in general about other things. When I looked up who to properly contact, I did not see an email address for general inquiries/complaints/comments, etc. Maybe you know? Thank you for your help!

Does your system meet the minimum requirements for playing HD video?
To play HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor, 1GB of RAM, and an Intel GMA X3000, ATI Radeon X1300, or NVIDIA GeForce 6150 or better is required
I would like to write an email to Apple in general about other things. When I looked up who to properly contact, I did not see an email address for general inquiries/complaints/comments, etc.
Apple does not provide technical nor customer support via email. If you have an issue you wish to discuss with them, you need to call them. If you just want to comment and don't need a reply, use the feedback pages:
http://www.apple.com/feedback
Regadrs.

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    I originally had iTunes set to "Open in 32-bit mode" so I could watch these videos. But apparently, since I upgraded iTunes (and OS X), that setting no longer enables those videos to play. When that selection was enabled (Open in 32-bit mode), I experienced the behavior above. Once I de-selected that setting, and re-opened iTunes to try the video again, I recieved a message that stated "This movie requires QuickTime, which is not supported by this version of iTunes."
    So, I guess I am out of luck?
    This is hard to believe.
    here is the issue, described again, in a question that has gone unanswered since October:
    Unable to play developer video in iTunes

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