HDCP error with LG TV...

Hello.
I purchased a new Apple TV for my parents. I first set it up and tested it on my home TV (at 42" LG LCD TV) and all worked fine. So, I gave it to my parents and set it up on their home TV (a 32" LG LCD TV). As soon as they try and play rented content from iTunes store or Netflix, they get an error that says "This content requires HDCP for playback" and the video won't play. So, I brought the Apple TV back home, updated the software on the ATV and tried it again on my TV — again, no issues playing content. So, I brought it back to my parents, thus time with the same HDMI cable I was using at home, but again, I get the HDCP error and the video won't play. Tried three different HDMI cables and many of the suggestions found online to get things working, but nothing. For the records, the TV that won't work is an LG 32" LCD TV, model number 32LH30-UA. Anyone else have this model and having these issues?
Right now, my only solution is to give them my old Apple TV (gen1) in exchange for the new Apple TV (gen2) since the older Apple TV had component connections, so they can at least use that get around the HDCP bug for iTunes rentals (though, they'll be out of luck for Netflix since Apple abandoned older Apple TV users on that one).
Honestly, this is very frustrating. Once again, all these copyright protection "schemes" end up screwing the legit customer. If this doesn't get sorted out, then it's time to provide alternate, copyright protection-free content to my (and their) Apple TVs via the torrent of options available out there...
k.

I searched on LG's website for how to update the firmware on an LG TV. It says you need a "wired connection" (meaning via an ethernet cable) to an Internet modem or router, but my model (the 37LH30-UA) doesn't have an ethernet port. I have emailed LG about the issue, but my conclusion so far is that this TV is just not compatible with Apple TV. We'll see what LG has to say for themselves.
If your parents' TV has an ethernet port, try updating the firmware and see if that works.

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SUCCESS ....... for now ......!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
i have now got my atv2 unit to power back on - and we can play the rented SD movie which is playing now to a happy family....
No HDCP error message appeared this time.
This what we did to fix our issues....
1) Pressed the HDMI cable more firmly into the HDMI port into TV - this allowed the ATV2 to actually show/reappear onto the tv panel.
2) Plugged both power leads for TV and ATV DIRECTLY into wall. (Previously, we had both AC leads plugged into a 4x multi power board and had this plugged into the wall.
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Now, to repeat this error/diagnostic, we then plugged the TV power lead back into the 4 x multi power board and plugged the board back into the wall. Immediately, the dreaded HDCP error re-appeared. We then replugged TV back into wall directly and no HDCP error message.
Hypothesis #1 :
Now, this 4 x multi power board also had our DVD player and stereo connected to it. Perhaps our DVD (potential recording device) was being detected and hence the HDCP barrier came up so that we were not able to record this movie.... just a hunch but sounds plausible.....
Hypothesis #2 :
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ravijn wrote:
We have been using Apple TV 3 Software Version 7.0.2(6915) for connecting the Apple TV to classroom projectors that have a VGA port in. This was working perfectly till last week, and it seems a new software update was pushed to the Apple TV device now we get "This Content Requires HDCP for playback".
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Welcome to the BlackBerry Support Community Forums.
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Imperials wrote:
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