HDCP Issues

I rented a movie last night on ATV. My wife and daughter watched it after it was downloaded. But today when I tried to watch it again, I get a HDMI/HDCP error. I am able to watch movies that I have bought through ATV, TV Shows that I put on the ATV without any problems.
Can anybody explain what is going on or help.
My cables are fine.

Just had the same issue this weekend... after a new update auto-installed a few days ago. When I rent movies I get the message that the movie requires HDCP and my HDMI cable does not support that format.
After resetting the Apple TV, it allowed me to rent the movie without the warning. But when I played the movie, it would get white flashes and inetrference on the screeen at sporadic times.
I had to disconnect my HDMI cable and use the component video cables to watch the movie. Kinda defeats the purpose of having an HDMI connection.

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My experience with Apple TV and HDMI/HDCP issues

I am convinced that it is the software update to 4.2.2 from 4.2.1 that is causing this issue. All forms of applications only worked once for me and then it reverted back to HDCP issues. I read several postings everywhere including plenty at Apple's forum and AVS where people were very frustrated with this HDCP issues. Anyways, here is what I did before taking it back to Apple store....I bought AUVIO high speed cables from Radio Shack which is rated very high and tried that and I still got HDCP issues when using NetFlix or AirPlay from iPad. Youtube from Apple TV always worked well without HDCP complaints.
I packed everything back and took it to Apple Store (you can return without re-stocking fee up to 14 days from the day of purchase). After 14 days, you cannot even return it and you can ONLY fix it. I waited for a Technician. They heard my complaints but didn't refute any of it (possibly because they have had numerous complaints on this product). It took 5 minutes inside for them to test and see similar issues with the box that I had. So, they have swapped it for a new box. Before I left the store, I checked the settings including software version and Audio/Video settings in the Apple TV that is connected at the store. I found three main differences none of which the Apple customer service staff agreed could be the reason for my problems (surprise!!)
1. The software update from the shelf and the one they were using was NOT updated to 4.2.2 (it was still running 4.2.1)
2. Because of the software update, the Audio/Video setting for HDMI had the options to toggle between Auto, RGBy, RGBhi & RGBlo bandwidth. I believe this was in place to make the HDMI interface output as component with higher or lower bandwidth but the newer update will ONLY give you the Auto option (!!!)
3. They had this directly Ethernet wired and not through Wireless network and were recieving the all the full bar strength signals. On the box that I returned, eventhough I have 18 Mbps speed at the house (any given time of the day), the Network speed test was taking a long time. Moreover, after the Apple TV network test, it doesn't spit out the outcome of the tests (a BIG bummer and useless for testing).
Anyways, I took the new box and hooked it up directly to my SONY BRAVIA XBR3 TV to one of the HDMI ports, disabled the feature to send or recieve data to Apple directly and did NOT update the software. It worked fine and have tested all of the options. From what I have read so far (I have only spent 30 hours of my weekend on this when Apple product hookups are supposed to take 5 minutes ONLY), there is NO guarantee that it will work continuously as people have had things work on them for 6 months and then suddenly have the HDCP issues.
Will wait to see....if it continues to work....

I figured it out. Had to go to general settings on the main screen and restart. Synch of audio is much better.

HT4428 Since updating the software to version 5.3 I have been unable to use my Apple TV due to HDCP issue.

Since updating the software to version 5.3 I have been unable to use my Apple TV due to an HDCP issue. I have eliminated the HDMI cable as the problem problem. My Television is HDCP compliant. And prior to updating my Apple TV to the current version all content was availble and streaming beautifully.
Is it possible to revert to the previous software update version?

If you can't use another card, how about redeeming iTunes gift certificates on it instead?

TS3354 when i first started using my moniter i never received any error messages about problems with HDCP issues. now all of a sudden i do. i am connected through hdmi. can anyone tell me if this has happened to them?

When I first started using my monitar, I never got this error message telling me that i have HDCP issues. My HD content played without a problem. out of the blue now i can't play hd on my computer because it doesn't support HDCP. Can anyone tell me what to do?

When I first started using my monitar, I never got this error message telling me that i have HDCP issues. My HD content played without a problem. out of the blue now i can't play hd on my computer because it doesn't support HDCP. Can anyone tell me what to do?

Frustrating HDMI/HDCP issues with ATV and Onkyo receiver

After two frustrating weeks of trouble shooting, I would like to share with you my situation.
Two weeks ago I upgraded our living room HT to a new Onkyo TX-SR707 receiver and a new ATV (connected by HDI). The system includes a ComcastHD DVR (connected by HDMI) and an older DVD player (connected by component). The TV is a five year old Samsung RP DLP 1080i (also connected by HDMI to the new receiver).
The connections to the DVD player and the ComcastHD DVR have been flawless. When I first connected the ATV I went to the set up menu, connected to an AE base station (g) and uploaded a few hundred pics and homemade videos, no movies or music from iTunes. Since then, the receiver seems to have a great deal of trouble switching on to the ATV. I have made the following corrections:
All HDMI cables were unplugged and re-plugged.
All HDMi cables were upgraded to the Munster Cable "top of the line"
Switched the ComcastHD DVR and the ATV to other HDMI in connections in the back of the receiver
Re-setted the ATV to factory and uploaded only pics.
Made sure that the receiver was set to "Through" on the Monitor Out connection so that it would not do any upscaling.
Made sure that the HDMI option in the ATV was at AUTO. I also tried ALL the other options under HDMI
Changed the resolution on the ATV to all of the others, with the exception of 480P, no improvement.
None of the above worked. I then took the ATV to my main home theater in the basement. It has an older Onkyo TX-SR875 with an overhead JVC RS1 projector, Oppo Blu-Ray and a ComcastHD DVR. All the components were connected with HDMI, including the ATV. Guess what happen? The ATV worked in my basement like a charm!!
The problem is that I don't want the ATV in the basement HT, but upstairs so that the family can enjoy the pics and home made movies. After the ATV test in the basement, I took it back upstairs to the Onkyo 707 receiver. Guess what? Once again it could not switch from any components to the ATV except under these two circumstances:
1. If I selected ATV on the receiver and it did not connect, after turning the receiver off for 10 seconds it connected perfectly well. If I then switched to any other compoment, I could not switch back to the ATV unless I turned the receiver off again for ten seconds.
2. I turned the resolution of the ATV to 480P and guess what? The problem is gone!
It seems that there is an HDMI handshake or HDCP problem between the Onkyo 707 and the ATV. Given that the lower resolution doesn't uses HDCP that could be the issue, but this was not a problem at all in the basement HT with the Onkyo 875 receiver.
The one big difference between these two receivers is that the video processing CPU is a Faroudja for the 707 (where I can't get the ATV to work properly) and the 875 uses the Reon-HQV.
I would greatly appreciate any comments.
Regards and TIA,
José

I think there's a general misconception about HDMI cables, I'm not convinced it's a case that there is no difference. Quality is usually determined by the diameter or more importantly the uniformity of the diameter of the individual strands of the cable, it is also affected by the precision of the length of each strand and the purity thereof.
More expensive cables tend to be of higher quality by virtue of better quality control, needless to say there are minimum standards for such cables and in this sense, cheap or expensive, all types of cable will meet this standard.
Personally I avoid cheap cables, but I'm not convinced there's a need to spend the sort of money some cables are priced at, nor am I convinced they are proportionally higher in quality.

HDCP issue, NO EXTERNAL DISPLAY!

Today I went into my itunes (on my Macbook Pro) and attempted to watch a movie that I bought several months ago and have watched multiple times with no issue. However it wouldn't play and a window popped up saying that the movie could not be displayed as I needed a device that was HDCP compatible. I tried to watch something else, this time a tv show that I've watched on my Mac before, and the same message popped up. I am NOT using an external display, and these are not newly purchased movies/tv shows. Every single TV how and movie in my itunes library, even the ones that I did not purchase in HD have this message pop up when I attempt to play them. All these are videos that have worked on my Mac before, one of them even yesterday. Help?!

You may want to ask this in the iTunes forum in case they have any perspective on this.

I have the same problem as all sorts of people with "HDCP" issue for playback.

What is APPLE saying about this massive issue, I'm ready to completely switch to another product and super frustrated. I've tried the "quick" solutions with no help.

The King B wrote:
What is APPLE saying
Search Google and find out. A little effort is all that is required.
This is Apple's only statement about HDCP: http://support.apple.com/kb/HT4428
FYI, these are user to user support forums. Apple does not participate here.

Stumped with HDCP issues with ATV2

Still getting HDCP HDMI errors on NetFlix!
- My TV is HDCP compliant (even upgraded to latest firmware)
- Tried 3 new HDMI cables, including Apple and Monster.
- Did a ATV2 reset
- powered down TV and ATV2, powered back up
- Blueray player works, PS3 works (with Netflix), STB works. ATV does not!
It just is not working.....
Ideas?
New ATV firmware on the way soon?
Rich

I'm having the same issue, although with iTunes purchased content.
My ATV2 was working great, up until 2 days ago, when the HDCP error comes up for any iTunes purchased movies or Netflix content.
I tried all the advice:
resetting the ATV2
Restoring
Powering everything down, and back on
eliminating any HDMI switch between ATV2 and TV
Nothing worked. I still can't watch any protected content.
Any ideas?
Thanks,
Per

27" i7 - HDCP issue in Windows 7 64Bit

Hi,
I have a LG External Blu Ray Writer connected via USB. When I installed Windows 7 (Bootcamp) 64 Bit, everything appeared to work - mouse, display, sound etc. However, when I attempt to play a Blu Ray I get a HDCP error. It advises me to install a 'BD Advisor' tool that came with my CyberLink Blu Ray Playback software. It tells me that the video card AND display are not HDCP compliant... but why not? Surely they are - the ATI 4850m card should be and the iMac BETTER BE!
I dont want to use Any DVD HD as I should not need to.
These guys got it working on 32 bit Vista:
http://www.cnet.com/8301-18603_1-10381850-73.html
So I guess its a driver issue? I hope...
Neil

Boot Camp does not officially support Windows 7 yet, although Apple said it would by the end of the year, which is pretty close now
http://support.apple.com/kb/HT3920
You may want to post in the Boot Camp category as well, if you have not already
http://discussions.apple.com/category.jspa?categoryID=237

HT201177 How can I resolve the HDCP issues when playing 1080p video via HDMI to my HDTV?

Palying back any video (iTunes 1080p purchase, Netflix) via the HDMI port results in screen issues on my HDTV. FLickering, odd noises, etc. I did get a HDCP warning but my TV is HDCP compliant. Any ideas? Thanks.

Shivneet wrote: ... I would like the display for the MacBook to be turned off so I can see video only on my TV. ... Is there any way to achieve this?
Not that I could find.
The easiest workaround that I could find is a trimmed piece of Black Construction Paper taped over the Mac's display.
Alternatively, you could use an external Mac Compatible Web Cameras and then close the lid, but that is a higher cost option.
Message was edited by: EZ Jim
Mac OSX 10.8.4

HT1657 Apple TV - HDCP Issue

Hi I have been using my Apple TV with no issues for the past twelve months, for both purchasing but primarily renting and playing moves. I have not used the device for a couple of months, when i last use it everything was operating without any issues.
I have recenly hired a movie and got the following error message displayed on the TV screen: " This content requires HDCP for Playback. Either your HDMI cable isn't properly connected and your HDMI connection doesen't supportHDCP, please reconnect the HDMI cable from your Apple TV to your HDTV and try again.
Since this happened the first time I have:
1) Disconnected and reconnected all of my HDMI cabelieng.
2) Receycled the power on all units with my system including my wi-fi equipment.
3) I have also carried out a restore of my Apple TV - which has made sure it is up to date from a software perspective.
After each of the actions I have gone back and tried to view the rented and past purchased movies I have and neither with work. it keeps giving me the original error message above.
Does anyone have any ideas what might be causing this issue??
Best Regards JA

Hello John_Axe,
The following article provides some additional troubleshooting that can help restore your ability to watch protected content on your TV.
Apple TV (2nd and 3rd generation): About Apple TV and HDCP
http://support.apple.com/kb/HT4428
Cheers,
Allen

HD Set Top Box to AS7100, HDCP issues?

Has anyone connected an HD Set Top Box to an AS7100 Media Processor? It is my understanding that all HD content from the STB will be encrypted with HDCP, and this content cannot be converted to HD-SDI for the AS7100 (HD-SDI does not support HDCP). Instead, I was thinking about converting the STB Component output (analog, no HDCP) to HD-SDI, which should still give 1080i.
Thoughts?

Yes I have. You can’t use HDMI connect because it is often encrypted. The way around it is to use an AJA HD10 converter box. This goes between the Cable Box yPbPr output and the AS7100 SDI input. This provides for HD TV to the monitors.
Let me know if you have any questions.
John

Any Help For Yet Another HDCP For Playback/Netflix Problem?

I have a very complex set-up and had no problem streaming until the other night and I have tried every single solution I can find online under the sun so that is why I am posting here.
I have a Pioneer Receiver that I used a Terk Smart HDMI 3 x 1 Selector with and was able to stream Netflix with no problem.
This is how everything used to be set up:
Pioneer Receiver
Blu-ray IN
HDMI OUT Terk
DVD IN
Panasonic DVD Recorder OUT
OUT
Panasonic LCD TV HDMI 1
Terk HDMI 3 x 1 Selector
OUT
Pioneer Receiver Bluray IN
Panasonic Bluray Player
Input 1
AppleTV (3rd Gen.)
Input 2
Mac Mini (2010)
Input 3
Now here's the rub: I also have a PS3. I used to unplug either the ATV or Mini whenever I wanted to use it and I got tired of switching out so I bought a Monoprice 8 x 1 HDMI Selector. The logic here being that I would have more than enough HDMI inputs to plug in everything.
When I first hooked up the Monoprice, I hooked the OUT from it into the Bluray IN on the Pioneer and then hooked all of the HDMI cables from all of the various electronics into the INputs on it. Tested all of them to see that it autoselected whatever I had chosen and even was able to stream on NF.
This is how I have everything hooked up now:
Monoprice 8 x 1
OUT
Pioneer Receiver Bluray IN
ATV
Input 1
Panasonic Bluray Player
Input 2
PS3
Input 3
Mac Mini
Input 4
Panasonic DVD Recorder*
Input 5
*Bluray IN and OUT are the only HDMI slots in use on the Pioneer Receiver using this hookup.
Now all of a sudden yesterday I went to stream NF via the ATV and I got that "This content requires HDCP for playback" error.
I did everything I could think of and also tried all of the suggestions I could find on the web. I had already switched out the HDMI cables as I had bought new ones when I got the Monoprice. So I hooked the Terk back up thinking it would "fix" things. No dice. I put the old HDMI cables back on. No dice. I have it hooked up now with the old HDMI cables and still no dice. I unplugged everything and let it sit thinking I could force a new HDMI handshake. NF started streaming for 5 seconds and froze -- and then the error message.
I also have a Scientific Atlanta DVR that the ATV is plugged into that the HDMI 2 of the Panasonic TV is connected via HDMI. The Panasonic TV isn't "old" as I think I got it in late 2009 or late 2010, as it has more than enough HDMI inputs, component, and also a PC connection -- in case someone wanted to suggest the TV wasn't capable of handling the hookups. The ATV is running the latest version of the software.
This is really frustrating since it worked with no problem from the day I got the ATV and now after upgrading the switcher to get more HDMI inputs, everything went kaput.
And I just don't know what to do.
I'm not sure if having everything being dependent upon the Panasonic TV being powered on is affecting things, but it never affected things when I was using the 3 x 1 HDMI switch. When I wanted to use the ATV, I'd press the Bluray input on the Pioneer receiver, hit the ATV remote and it would come on. Click into NF and voila: streaming with no problems.
Currently, I still do the same thing -- and I can listen to the radio, stream in iTunes Match on the ATV. It's just the NF issue that's really beyond me. The only thing I can think of to try is to maybe put the DVR in the surge protector slot so that it has to be powered on so that everything else will power up instead of the TV?
I'm hoping someone has a suggestion that involves something other than restarting/restoring the ATV, or unplugging things for 30 seconds because I have tried everything I've come across. I just don't know what to do but I really would like to be able to use NF on the ATV because I like the fact that it plays in Dolby, and I really don't want to have to go back to the PS3 to utilize that feature.
In the meantime, I guess I will switch the DVR on the surge protector with the TV and see what happens if I change the way things power up in the chain.

I am at a loss. I thought I had a micro USB cord but since I didn't, I wasn't able to downgrade the software.
I did a complete restore for kicks.
This is the current setup
ATV HDMI
Panasonic TV HMDI 2
ATV optical output
Pioneer Receiver
Again, all of the other devices run through the 8 x 1 switch box which is NOT powered on to use the ATV.
I get the HDCP error whenever I try to access the following:
Netflix
Trailers
Vimeo
WSJ Live
HHL and the other sports channels
These work fine:
Radio
iTunes Match
Podcasts
Flickr
TV Shows and Movies because I tested both watching previews and they streamed perfectly
I've changed the settings on the ATV until I'm blue in the face and this is what they are currently:
Dolby - Auto
Audio Output - Auto
HDMI Output - Auto
TV Resolution - 1080p HD - 60Hz -- and yes I've had it set on both "Auto" and 720p HD - 60Hz and neither stopped the error once it started happening
All of the equipment is HDCP compliant as I checked
The cable between the TV and ATV
The 8 x 1 switch box
Panasonic TV specs -- it is HDCP compliant as I said in my 3rd post (according to the manual)
The Pioneer Receiver (for good measure)
I have no idea of what to do other than to hope that Apple does something with the next update to restore everything, as this HDCP issue is really beyond annoying and it's clear 5.2 broke something. In the meantime, I really am open to suggestions to try something else other than smashing the ATV with a hammer

Mac and HDCP woes

I have been trying to get HD movies I bought from apple to play on my projector via VGA. When I try to play all I get is a gray-box on my mac and the projector. When the projector is unplugged everything of course works fine. When I called apple support they said I needed to play the videos through VLC, that since the decryption key is already on my mac from Itunes VLC should be able to use it to display the content in HD over a non-hdcp connection. Have not been able to get VLC to do anything more then show a track seek bar when I try to play the files in VLC. Any suggestions on how to get this to work? I understand that this is an HDCP issue at heart but I am trying to get around it as suggested by apple support. Thanks, Daniel.

This copy protection does make it impossible to watch content that has been legally purchased. No wonder people go out and steal content!
I spent money downloading a movie that I am also unable to watch. Apple really expects us to go out and spend lots of extra money buying special monitors? Really? They have got to be kidding!
There should be large and clear warnings on the iTunes store for all content that requires a special HDCP monitor to watch. No more scamming the public. Can you guess I'm angry?!

Ipad, Apple TV and HDCP. Help?

I know there are many threads on hdcp issues.
I'm trying to AirPlay hd movies I've bought on iTunes from my ipad through Apple TV to my HDTV. With some movies (Rise of the Guardians for example), I get the "this movie is not authorized to play on this display" HDCP message. I realize I can play the movie right from iTunes on my Apple TV. However for movies that we watch multiple time (kids movies mostly), the Apple TV really crushes my download limit with my ISP. In theory I can download once to my ipad and AirPlay watch it multiple times right? My tv and my receiver are definitely HDCP compliant, so that's not the issue. Why can't I AirPlay these with my ipad but its no problem with Appletv. Do I have to resort to the hdmi adaptor for the ipad? Why?

JennerT wrote:
I know there are many threads on hdcp issues.
I'm trying to AirPlay hd movies I've bought on iTunes from my ipad through Apple TV to my HDTV. With some movies (Rise of the Guardians for example), I get the "this movie is not authorized to play on this display" HDCP message. I realize I can play the movie right from iTunes on my Apple TV. However for movies that we watch multiple time (kids movies mostly), the Apple TV really crushes my download limit with my ISP. In theory I can download once to my ipad and AirPlay watch it multiple times right? My tv and my receiver are definitely HDCP compliant, so that's not the issue. Why can't I AirPlay these with my ipad but its no problem with Appletv. Do I have to resort to the hdmi adaptor for the ipad? Why?
To start with if you are using Airplay Mirroring don't bother as it will degrade quality.
I suspect however you are using 'push' Airplay to send the downloaded stream to the AppleTV.
Are AppleTV AND iPad connected to the internet? If not they need to be - Apple has quite stupidly (probably for rights reasons) does not allow Airplay of a protected movie without 'authorisation' - this would entail a quick inernet connection to Apple's servers to ok it and would not use any significant internet bandwidth. The annoyance here is if you go on holiday/vacation with iPad/iPhone with media and a compact AppleTV, then an internet connection is needed to play to AppleTV via Airplay.
Your best option if you have a computer is to have the content downloaded to iTunes (sync it from the iPad using Transfer Purchases) on the computer and stream it across the LAN from there.
A computer running iTunes on the same network as AppleTV will allow AppleTV to 'pull' the stream from the computer without using internet bandwidth provided you access it using AppleTV's Computers icon.
If you play back purchases from the cloud using Movies/TV Shows icon it will assume you want to stream from the internet and use all that bandwidth again.
AC

HDCP Issues

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