HDCP lockout?

So now I can no longer play iTunes HD movies only Apple Cinema display??
I just purchased a HD TV show from iTunes only to get his message:
"The selected movie won't play on you your display. This movie can be played only on displays that support HDCP (High-bandwith Digital Content Protection)."
Never saw this before, and I just paid more for the HD version (of the whole friggin season pass) which I've always watched on my Apple Cinema Display (circa 2005) without a problem.
I have a feeling I won't get my money back nor be able to work around this...
Aaaaarrrrrrrgggghhhh!

So you have a 2010 mac pro presumably with a 5x70 video card (same as me). So it isn't a problem. On the other hand that 23" ACD is the problem. It is not HDCP compliant. Everything needs to be HDCP compliant (d*mn movie industry). So the only way you are going to see that movie is to use a HDCP compliant display.

Similar Messages

HDCP Notification - Ruining the World One Laptop at a Time...

I have a Toshiba Windows 8 Laptop that I've been downloading and watching HD movies on since March of this year.
ALL OF A SUDDEN... it decides to start telling me this:
To play *insert movie title* in HD, you must have a computer with a built-in display or have it connected to a display that supports HDCP.
Let me reiterate that I have been watching these very same movies on this laptop for 9 months already with no issues. How did my computer suddenly become less awesome???
What really takes the cake is that I can watch BluRay discs and HD movies that I've downloaded from other sources via Windows Media Player and VLC Media Player. It's only iTunes HD movies that won't play with iTunes- or anything else known to mankind, since Apple is "awesome" like that.
I'm also pretty angry about the multitudes of $$ I spent on all the Lord of the Rings Extended Editions, etc through iTunes, and now I can't actually watch them. I'm living in a foreign country, so it's not like I can pop over to Best Buy- not that I actually want to BUY THEM AGAIN.
As I marked this as a question, I'll ask: has anyone found a solution to this malarkey? No? Thought not. Good luck to everyone else being screwed by this.
Ahoy!

I really can't say it enough: I'VE BEEN WATCHING THESE MOVIES ON THIS COMPUTER FOR 9 MONTHS.
WHAT?!

Under Windows 7 Ultimate x64 and Boot Camp, my 27 inch Apple LED Cinema Display checks out as a Generic PnP Monitor and is shown as NOT HDCP compliant. I haven't been able to find any kind of an .inf file to use. Does anyone have a solution?

Under Windows 7 Ultimate x64 and Boot Camp, my 27 inch Apple LED Cinema Display checks out as a Generic PnP Monitor and is shown as NOT HDCP compliant. I haven't been able to find any kind of an .inf file to use. Does anyone have a solution? Or is Apple's implementation of HDCP (if it's there) incomplete?

I am having this same issue. Im not sure if this is the cause but I think this is keeping PowerDVD Ultra 11 from playing back Bluray under Windows 7 / Bootcamp

ACS 5.3 and Windows AD account lockout

Currently on 5.3.0.40.2 when a invalid password is attempted via TACACS or RADIUS to the AD identity store is locks the account out on the first failed attempt. The AD policy is lockout after three attempts. Is there a way to fix this issue so the account is not locked out with only one failed attempt? I see options for local password policys in ACS but nothing for the identity store. For what its worth this happened also with ACS 4.X deployment before we moved to ACS 5.3.
Just wanted to see if this is the expected behavior or if I should open a TAC case to see what is causing this.
Thanks.

Hi;
Well, we got it working. Not sure of the exact fix, but allow me to ramble, perhaps it will help someone else.
We think that a combinationof factors caused the problem. First, we had clock drift, and that resulted in clock skew messages in the logs like these:
Sep 20 18:06:03 ecb-acs1 adclient[8322]: INFO base.adagent start: Problem connecting to domain controller (KDC refused skey: Clock skew too great), will try again later.
and
ecb-acs1 adclient[1163]: WARN base.bind.cache LDAP fetch CN=bubba,OU=staff,OU=edcenter,OU=edcenterarea,OU=episd,DC=episd,DC=org threw unexpected exception: SASL bind to ldap/[email protected] - GSSAPI Mechanism with Kerberos error ": Clock skew too great"
Somehow the ACS lost the ntp config, very disturbing, because I know that one of the first things I did was setup NTP. So I re-did the ntp config, confirmed the time was accurate. Still failed. Then, because I was annoyed by the log entries comning out in UTC, I did a clock timezone to set it to local. That made the logs come out in local time, but might have caused other problems (I saw another forum entry for that) so I set it back to UTC.
This begs the question - how to leave the timezone at UTC but fix the timestamps for the logs? This is easy on Cisco switches.
Various reboots of the ACS after deleting the object in AD did not fix the problem. During these reboots I continued to use the original userid and password to authenticate. At all times, the "test connection" button showed that the credentials were OK.
Because we had recently added our first Win2008 domain controller to our world (all ther other DCs are Win2k3), we started worrying about this:
http://support.microsoft.com/kb/978055/en-us
But, after some checking, it seems as if we already had the fix applied.
Next, we created a dedicated user in AD for the ACS to use when authenticating. Deleted the ACS object, restarted the ACS, applied those new credentials. Still broken.
Our AD admin looked in various logs and found some things, here is his summary:
----------- from Danny --------
Checked the domain controller log under system. Found the following:
While processing an AS request for target service krbtgt, the account ecb-acs1$ did not have a suitable key for generating a Kerberos ticket (the missing key has an ID of 1). The requested etypes : 17. The accounts available etypes : 23 -133 -128 3 1. Changing or resetting the password of ecb-acs1$ will generate a proper key.
and
While processing an AS request for target service krbtgt, the account stcrye did not have a suitable key for generating a Kerberos ticket (the missing key has an ID of 2). The requested etypes : 18. The accounts available etypes : 23 -133 -128 3 1. Changing or resetting the password of stcrye will generate a proper key.
This may be related to either clock scew between acs and the domain or introducing server 2008 domain controllers into an existing server 2003 domain.
On a desperate hunch, after yet again deleting the ACS object in AD and reloading the ACS, I used the new dedicated ACS user account, but gave it a wrong password. Hit save, watched it fail. Then I put in the correct password, hit save, and it worked! Finall we have re-joined and are connected to the domain.
BUT ... I have now lost all confidence in ACS 5.3 . We are in the middle of a major rollout of WiFi clients using 802.1x authentitcation, replacing our previous pre-shared WPA setup. We are talking > 20,000 WiFi clients. If ACS <--> AD is not rock-solid, I need to try something else. Should we consider using LDAPS instead?
Steve

My experience with Apple TV and HDMI/HDCP issues

I am convinced that it is the software update to 4.2.2 from 4.2.1 that is causing this issue. All forms of applications only worked once for me and then it reverted back to HDCP issues. I read several postings everywhere including plenty at Apple's forum and AVS where people were very frustrated with this HDCP issues. Anyways, here is what I did before taking it back to Apple store....I bought AUVIO high speed cables from Radio Shack which is rated very high and tried that and I still got HDCP issues when using NetFlix or AirPlay from iPad. Youtube from Apple TV always worked well without HDCP complaints.
I packed everything back and took it to Apple Store (you can return without re-stocking fee up to 14 days from the day of purchase). After 14 days, you cannot even return it and you can ONLY fix it. I waited for a Technician. They heard my complaints but didn't refute any of it (possibly because they have had numerous complaints on this product). It took 5 minutes inside for them to test and see similar issues with the box that I had. So, they have swapped it for a new box. Before I left the store, I checked the settings including software version and Audio/Video settings in the Apple TV that is connected at the store. I found three main differences none of which the Apple customer service staff agreed could be the reason for my problems (surprise!!)
1. The software update from the shelf and the one they were using was NOT updated to 4.2.2 (it was still running 4.2.1)
2. Because of the software update, the Audio/Video setting for HDMI had the options to toggle between Auto, RGBy, RGBhi & RGBlo bandwidth. I believe this was in place to make the HDMI interface output as component with higher or lower bandwidth but the newer update will ONLY give you the Auto option (!!!)
3. They had this directly Ethernet wired and not through Wireless network and were recieving the all the full bar strength signals. On the box that I returned, eventhough I have 18 Mbps speed at the house (any given time of the day), the Network speed test was taking a long time. Moreover, after the Apple TV network test, it doesn't spit out the outcome of the tests (a BIG bummer and useless for testing).
Anyways, I took the new box and hooked it up directly to my SONY BRAVIA XBR3 TV to one of the HDMI ports, disabled the feature to send or recieve data to Apple directly and did NOT update the software. It worked fine and have tested all of the options. From what I have read so far (I have only spent 30 hours of my weekend on this when Apple product hookups are supposed to take 5 minutes ONLY), there is NO guarantee that it will work continuously as people have had things work on them for 6 months and then suddenly have the HDCP issues.
Will wait to see....if it continues to work....

I figured it out. Had to go to general settings on the main screen and restart. Synch of audio is much better.

Included Mini-DVI to DVI adapter does not support HDCP and iTunes HD movies

Hi.
Just downloaded Twilight in HD (to own) from the iTunes Store and had the annoying message about HDCP not being supported by my display, and that I could not play the movie in HD.
My Mac Mini is plugged to a very HDCP-compliant Sony Bravia 40" LCD TV via Apple's mini-DVI to DVI adapter (included in the new Mac Mini's box) and a DVI to HDMI cable.
(HDCP works well for this TV with a PS3, another Sony Blu-Ray player (the 2 are for zones A and B), an AppleTV)
Since I have other recent Macs with a Mini DisplayPort, I happen to also have an Apple branded Mini DisplayPort to DVI adapter.
So I replaced the (mini-DVI to DVI) adapter by the (Mini DisplayPort to DVI) adapter and plugged it on the Mini DisplayPort on the Mac Mini.
I can now play the HD version on my Sony TV!!
This really sounds like a joke!
A joke that is going to make me go the shop and buy another (Mini DisplayPort to DVI) adapter, since I like to always have one, as well as the VGA adapter, with my MacBooks.
Let's hope there will sonn be an iTunes, Leopard, or mini-DVI to DVI adapter firmware update very soon to fix this.

I am actually very surprised that your miniDisplayPort to DVI transition works with HD content.
I'd consider that a bonus and cherish it until Apple removes that functionality in a future update.
It is probably a bug as it should not work.
The thing to keep in mind is that DVI cables do not support the necessary DRM/encryption signals for HD video content.
This is one of the main reason DisplayPort was introduced.
So I am not surprised that miniDVI to DVI to HDCP does not play HD content on your TV.
In fact this is +expected behavior+ due to the lack of DRM/encryption signals.
No matter how you convert from miniDVI to DVI, the port cannot create something that it doesn't have in the first place.
The more I am surprised that the miniDisplayPort to DVI to HDCP transition provides these signals. I would have expected them to be filtered out in the DVI cable in the middle as this cable cannot pass something on that DVI is not designed to carry (HD DRM/encryption signals).
It could very well be a 'bug' in the miniDisplayPort to DVI cable controller, which Apple might 'fix' in a future driver update.
It is likely a mistake that this works.
What you really need is a miniDisplayPort to DisplayPort to HDCP conversion. Or directly a miniDisplayPort to HDCP cable. Those are the only routes that are guaranteed to work passing HD video DRM/encryption signals along.
But as far as i know neither of these two cables are available yet.
Which might be the reason why Apple - for the time being - allows your miniDisplayPort to DVI route to work. Emphasis on +for the time being+.
I would not count on the fact that this will work forever.
And I would certainly not count on a software update that will make the DVI route work. This will never work due to DVI's incapacity of providing DRM/encryption signals for HD content.

TS3354 "To play this movie in HD, you must have a PC with a built-in display or have it connected to a display that supports HDCP."

I recently reinstalled restored my Toshiba laptop with Windows 8 to factory condition. I reinstalled iTunes, and now when I try to play a movie, I get this error message: "To play (name of movie) you must have a PC with built-in display or have it connected to a display that has built in HDCP." This happens with both my downloaded movies and my iCloud movies. It never did this before. Any suggestions?

I have the exact same problem. I watched both AnchorMan 2 and The Hobbit Desolation of Smaug a week ago on my set up. BenQ monitor ATI Radeon HD 5700 Series Video card. No issues. Then I reformat and all of a sudden my purchased movies give me that error. It's so frustrating.
The odd part is for the Hobbit the itunes extras will start just like before, however I can't select a scene.
How is there no response to this? Are we missing something obivous? A default setting? Driver?
Help please!

I am getting the error "This movie can be played only on displays that support HDCP" when attempting to play a HD movie from iTunes to my TV. The TV is a Samsung UN46B7000WF w/resolution 1080p

Hello Apple Community,
I am getting the message "THis movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection)." This is the first time I have tried to watch a HD movie that I bought from iTunes from my iMac to my TV. (This is also the first attempt to go from my iMac to my TV.) I have a Samsung LED tv that says it is HDCP compatible with Full HD (1080p) and Native resolution is 1920X1080. I bought a Rocketfish Thunderbolt to/Mini Displayport to HDMI adapter (says support is up to 1920X1200 video resolution) and Mediabridge ULTRA Series HDMI Cable (35 Feet) - High-Speed Supports Ethernet, 3D and Audio Return category 2 certified (supports resolution up to 4K including 1440p, 1080p, 1080i and lower).
I can get the iMac to display on my TV but am guessing that I have not managed the settings correctly in Display for either the iMac or the TV. In addition, I do not have sound yet. Although, the card from Mediabridge says that I need to update my drivers. Any help/advice with the settings for iMac to TV to watch in HD and adding HDMI drivers would be greatly appreciated.
Thank you in advance for your assistance.
Sincerely,
Lisa

Hello All,
I have figured out the sound issue: System Preferences>Sound and choose the TV for output.
Regards,
Lisa

Is HDCP protection always on when using Mini DisplayPort to HDMI adapter?

I'm trying to capture my MacBook Air (2010) desktop for use in a Podcast.
So I purchased a Mini DisplayPort to HDMI adapter and plugged that into a HDMI capture card on another machine.
Unfortunately it keeps telling me the stream is protected and it won't display anything.
I've tried my 2010 iMac and 2011 Mac Mini too, but they all produce the same issue.
If i plug them directly into a TV instead then they display fine, but not when connected to the capture card.
A windows based laptop with HDMI out works fine as does a DVD player. But when I attempt to play a cop protected DVD - then the HDCP kicks in and the picture is blocked.
Does anyone know if there is a way to display just the Lion Desktop without invoking HDCP protection?
Thanks in Advance
Anthony

Is the failure repeatable? If not, I would forget that it happened once and move on. It had something to do with pages moving in and out of the registers. S**t happens.

HT202157 Why does my apple TV say it needs hdcp compatibility. It never said that before. Now my apple tv is not working.

Why does my apple TV say it needs hdcp compatibility. It never said that before. Now my apple tv is not working.

Hello Rickpoulette,
The following article provides further information and could very well help get your Apple TV and your television cooperating again.
If HDCP authentication does not succeed, you may see one of the following symptoms:
A message may appear on your television stating "This content requires HDCP for playback. HDCP isn't supported by your HDMI connection."
You may see periodic bands of static, or full screen static, flashing across your TV screen.
If you are experiencing either of the symptoms above, try playing the same content again for at least another 10 seconds. If the issue persists, try the following steps until the issue is resolved:
Connect your Apple TV (2nd generation) directly to your HDTV using an HDMI cable.
Set your Apple TV and HDTV to off or sleep mode
From the Apple TV interface, select: Settings -> Sleep Now.
Turn off your TV and wait for about 10 seconds.
Turn your TV back on.
Press the Select button on your Apple TV remote to wake your Apple TV.
Some HDTVs may need a firmware update. Consult your TV manufacturer's user manual or online support pages for additional information about how to update your TV's firmware.
If available, try using a different HDMI to HDMI cable, such as an Apple HDMI to HDMI cable, directly between your Apple TV (2nd generation) and 720p HDCP-compatible HDTV.
Apple TV (2nd generation): About Apple TV and HDCP
http://support.apple.com/kb/HT4428
Cheers,
Allen

HT1338 I just bought a brand new mac mini, and finally got it authorized for itunes. I purchased some tv programs and now it is telling me I canʻt play them because my monitor doesnʻt support HDCP... I am using a 30inch mac monitor...

Any ideas how to get this working? I donʻt have money to go buy a new monitor...

Unfortunately HDCP is a technical requirement for the playback of some movie formats, for example Blu-ray. If your monitor does offer this, make sure your cabling and connection type also supports it. If your monitor doesn't offer this, I'm afraid you may have to consider buying a new or additional monitor. Any other suggestions I could make are not permitted on this forum, I'm afraid.
I have this problem too. I have a 2005/2006 Apple Cinema Display that's still in perfect working order, but doesn't have support HDCP. I had to find an alternative way of playing back my blu-rays.

Could not turn on Screen mirroring. The output device is not ready or does not support HDCP

i tried it on my tv sony bravia w700b with my new xperia z1
i didnt unlocked my bootloder or i didnt rooted my phone
dont know whats the problem is
'Could not turn on Screen mirroring. The output device is not ready or does not support HDCP'. can anybody able to tell how can I resolve this please?

Have you checked if your device does support HDCP? I looked at https://www.iezvu.com/ezcast.php?l=en but i'm afraid i can't find any detailed specification for it.
If you have unlocked your bootloader this may also be the cause for this issue.
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

I bought a movie (Avengers hd) but it can´t no longer be played in my itunes, it says that it needs a hdcp screen, but i´ve played it before, and if i want to download it again it´s requiered payment

Hi guys, hope u can help me, i bought a movie from itunes a few months ago, and i´ve played it before in my laptop (Toshiba Satellite L755D) with windows 7 home premium, i have my Bill in my e-mail, but when i try to play it now, it won´t! a message comes back with a legend saying something like this: "To play avengers hd you must have an integrated screen that allows hdcp" but i´ve played it before tons of times!!! whats wrong..? and when i go to the store and point an error on the selected item (avengers hd) it says that my search has no results!!! please help me :-( is not fair that i spend almost 20$ for something that it´s just not working anymore!!!

Movies are not always available for redownload. Is there a reason why you deleted it instead of simply transferring the purchase to the computer and then removing it from the iDevice?

HDCP Failure in iTunes 12.1.0.50 after Upgrade to 10.10.3

Dear Forum Members,
I have a Mid 2011 MacMini with 2.5GHz i5, 8GB RAM,
with iTunes 12.1.0.50
and just updated to 10.10.3
Before I was able to play HD Movies from iTunes like BigHero6
but after the Upgrade I get an Error Message, that my Screen is not HDCP compatible.
I am using a JVC Kenwood LT-40DG51J wide LED TV to connect to the MacMini.
Even a different HDMI Cable is not helping...
Any Clues?!

Also iTunes TV Programmes are affected - an Episode watched today before the Update was playing just fine.
After the Update, the Program plays for 4sec and then stops and blends in the HDCP Error Message.

Account Lockout issue between Apple devices and Exchange 2003

I have been having an ongoing issue for a couple of months with a few different users Apple devices locking out their accounts in AD when they try to authenticate to ActiveSync. This doesn't happen every time they authenticate, it seems to be random,
while the rest of the time they have access to their email. It might occasionally happen with an Android, but not on a repetitive basis like this.
Primarily this has been four different iPads, running different versions of iOS, and an iPhone running the latest release of iOS 7. Other iPhones and iPads function without having the problem, including iPhones on iOS 7.
The user accounts in question are set to never have their passwords expire, but again, they aren't the only users that are set like this, and those other users, even with Apple devices are not having the same problem.
I used NetWrix to trace out the source machine, which is my Exchange 2003 server and times, and I've checked the W3SVC1 log file, and come up with the following as an example with identification details masked:
<internal IP>, <Domain\Username>, 4/30/2014, 8:10:04, W3SVC1, <ServerName>, <internal IP>, 15, 329, 3367926, 200, 0, GET, /exchange-oma/<[email protected]>/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/iPad/ApplV50462*****/eb53cd5d5b9fcf40****************-20ef44,
As I was typing this, the owner of the iPad from the log file above came by my desk, so I asked a couple more questions. He's never had another iPad, it's a gen 1, and he's never updated the iOS on it. I know one of the other iPads in question
has the most up to date iOS, and the other one is brand new, replacing one that was broken, but the owner of that one had the same issue on a 3 year old iOS.
There is nothing special about the user accounts, no special privileges or restrictions.
Has anyone encountered this before? Exchange 2003, Server 2003 in a 2008 domain. Promotion to the 2008 domain was 2 years ago.

Hi Brian,
I am so sorry for the delay.
Do you have any progress by now?
Since there are lots of devices which use user accounts to log on, failed logon attempts on these devices could be the cause for account lockout.
If this issue persists, I suggest you refer to these troubleshooting articles below:
Troubleshooting account lockout the PSS way
http://blogs.technet.com/b/instan/archive/2009/09/01/troubleshooting-account-lockout-the-pss-way.aspx
Troubleshooting Account Lockout
http://technet.microsoft.com/en-us/library/cc773155(v=WS.10).aspx
In addition, you can also get efficient support at Active Sync forum below:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?forum=exchangesvrmobilitylegacy
Best Regards,
Amy

HDCP lockout?

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