HDD failure, I'd like to know how to get Windows 7 back on it.
Hello everyone, I've had a HDD issue lately, but before I move on to describe my issue, here are the specs of my notebook:
HP Pavilion dv6-3264ca
AMD Triple-Core CPU 2.2 Ghz
6GB RAM
128MB ATI Graphic Card
750GB Toshiba HDD
Windows 7 64-bit
The issue:
Recently I've had a very unfortunate HDD failure. The recovery partition wouldn't even load. I tried booting my notebook on Linux with the HDD still attached, and it wouldn't read. I extracted the HDD and placed it in an HDD-enclosuer and it still wouldn't load on Windows XP or Vista or 7. It would however read in the device manager of Windows and also in the BIOS.
I needed to extract some high-priority data from there so I managed to retrieve all my data safely through a data recovery service, but now the drive is rendered useless. I was told a low-level format might be able to help it be usable again, and if that were to happen, the recovery partition would then be removed in the process.
In addition to that, I would like to install Windows 7 64-bit onto the drive, but the notebook box did not come with an installation CD, which is quite frustrating. Is there any way HP can let me download Windows 7 through some warranty service?
I have a one-year warranty on my laptop.
So in closing, I would like to know if I can get Windows 7 back onto my HDD for free, or if I need to go about buying Windows 7 again.
Any advice from you kind folks?
This question was solved.
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Hi,
Here are Two options.
1. If you have ( or can borrow ) a retail Windows 7 installation disc that is exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the exact retail version you would need.
If you don't have access to a retail disc, you can create an installation disc yourself - just download the correct Disc Image from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD.
http://www.mydigitallife.info/download-windows-7-iso-official-32-bit-and-64-bit-direct-download-link...
Use the disc to perform the installation, enter the Windows activation key found on the underside of your notebook when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional drivers you may need can be found Here.
2. You can order a replacement set of Recovery Discs using the link below - these cost around $30 if you live in the US.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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