HDD Recovery image installation - 0xc00000e9 Startup repair error

My problem is simple. I wanted to restore the factory settings so i followed a "how to do" guide.
I reboot and pressed F8 to open the menu where the option "repair my pc" was. I select it, a bar starts to fill and then it should open another menu with different restore options. But what's really happens is that i get this error :
"Windows has encountered a problem communicating with a device connected to your computer.
This error can be caused by unplugging a removable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM drive that is failing. Make sure any removable storage is properly connected and then restart your computer.
If you continue to receive this error message, contact the hardware manufacturer.
Status: Oxc00000e9
Info: An unexpected I/O error has occurred"
I cant understand the error so i'm contacting the manufacturer. Thx for the help.

If you are not able to run the HDD recovery, then the problem might be related to HDD problems.
If would be interesting to know if its possible to recover the notebook using recovery disk.
Such disk should be created using Toshiba Recovery disk creator software preinstalled on the notebookusually this should be done at the first day of purchase
However, if the notebook is warranty covered, get in contact with service to fix the hardware problems.

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    ***** Click the KUDOS Thumbs UP (Like) on the left to say 'Thanks'*****
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    SelectApp.jpg ‏50 KB

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    Merry Chrismas
    Sascha
    Message was edited by: samy-75
    Message was edited by: samy-75

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