HDD replaced but need my windows key to reinstall Win7
CQ61-312SA Laptop
Hard drive failed so fitted a new one.
Borrowed a copy of Windows 7 to reinstall but need CD key and the print on my licence label has been scrubbed away so cannot read it.
Does HP keep records or are they all installed with a generic code from the recovery partition?
Would copying the recovery partition from another laptop work - have access to a CQ61-4xxxx?
Have tried contacting HPsupport but as my warranty is expired I am blocked from asking.
Any help would be appreciated.
Thanks for quick reply.
I don`t have any recovery discs but I do have an image of a windows 7 HP Recovery Partition (CQ61-423SA), would that do? As far as I am aware that laptop had an Intel Motherboard.
Similar Messages
-
K330 Motherboard replaced but need help.
I got the motherboard replaced from the recall. But the problem is the tech did not put in the Model # and serial on the motherboard. Is there any motherboard manuals that might tell me if the specs have been upgraded etc??
From CPU-Z:
DMI BIOS
vendor LENOVO
version DKKT20AUS
date 03/16/2011
DMI System Information
manufacturer LENOVO
product INVALID
version Lenovo Product
serial INVALID
UUID {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF}
DMI Baseboard
vendor LENOVO
model To be filled by O.E.M.
revision To be filled by O.E.M.
serial INVALID
DMI System Enclosure
manufacturer To Be Filled By O.E.M.
chassis type Desktop
chassis serial INVALID
DMI Processor
manufacturer Intel
model Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
clock speed 3400.0 MHz
FSB speed 100.0 MHz
multiplier 34.0x
DMI Port Connector
designation J1A1 (internal)
designation PS2Mouse (external)
port type Mouse Port
connector PS/2
DMI Port Connector
designation J1A1 (internal)
designation Keyboard (external)
port type Keyboard Port
connector PS/2
DMI Port Connector
designation J2A1 (internal)
designation TV Out (external)
connector Mini Centronics Type-14
DMI Port Connector
designation J2A2A (internal)
designation COM A (external)
port type Serial Port 16550A
connector DB-9 male
DMI Port Connector
designation J2A2B (internal)
designation Video (external)
port type Video Port
connector DB-15 female
DMI Port Connector
designation J3A1 (internal)
designation USB1 (external)
port type USB
connector Access Bus (USB)
DMI Port Connector
designation J3A1 (internal)
designation USB2 (external)
port type USB
connector Access Bus (USB)
DMI Port Connector
designation J3A1 (internal)
designation USB3 (external)
port type USB
connector Access Bus (USB)
DMI Port Connector
designation J9A1 - TPM HDR (internal)
DMI Port Connector
designation J9C1 - PCIE DOCKING CONN (internal)
DMI Port Connector
designation J2B3 - CPU FAN (internal)
DMI Port Connector
designation J6C2 - EXT HDMI (internal)
DMI Port Connector
designation J3C1 - GMCH FAN (internal)
DMI Port Connector
designation J1D1 - ITP (internal)
DMI Port Connector
designation J9E2 - MDC INTPSR (internal)
DMI Port Connector
designation J9E4 - MDC INTPSR (internal)
DMI Port Connector
designation J9E3 - LPC HOT DOCKING (internal)
DMI Port Connector
designation J9E1 - SCAN MATRIX (internal)
DMI Port Connector
designation J9G1 - LPC SIDE BAND (internal)
DMI Port Connector
designation J8F1 - UNIFIED (internal)
DMI Port Connector
designation J6F1 - LVDS (internal)
DMI Port Connector
designation J2F1 - LAI FAN (internal)
DMI Port Connector
designation J2G1 - GFX VID (internal)
DMI Port Connector
designation J1G6 - AC JACK (internal)
DMI Extension Slot
designation J6B2
type A5
populated yes
DMI Extension Slot
designation J6B1
type A5
populated no
DMI Extension Slot
designation J6D1
type A5
populated no
DMI Extension Slot
designation J7B1
type A5
populated no
DMI Extension Slot
designation J8B4
type A5
populated no
DMI OEM Strings
string[0] DK20A
DMI Physical Memory Array
location Motherboard
usage System Memory
correction None
max capacity 32768 MBytes
max# of devices 4
DMI Memory Device
designation A1_DIMM0
format DIMM
type unknown
total width 64 bits
data width 64 bits
size 4096 MBytes
DMI Memory Device
designation A1_DIMM1
format DIMM
type unknown
total width 64 bits
data width 64 bits
size 4096 MBytes
DMI Memory Device
designation A1_DIMM2
format DIMM
type unknown
total width 64 bits
data width 64 bits
DMI Memory Device
designation A1_DIMM3
format DIMM
type unknown
total width 64 bits
data width 64 bits
size 4096 MByteshey skimore,
i would suggest to cross reference with your current setup with this >>
http://www.lenovo.com/psref/pdf/icbook.pdf
WW Social Media
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
Follow @LenovoForums on Twitter!
Have you checked out the Community Knowledgebase yet?!
How to send a private message? --> Check out this article. -
WINDOWS PRODUCT KEY - for reinstalling WINDOWS
What if your computer comes with NO Windows Product Key sticker -- computer came new with Windows 7 preinstalled but, included Windows 8 installation discs - never needed a key & should've (in hindsight) made a boot repair disc - but, recently computer would NOT boot up - tried to repair it but, no luck -- SO, now if I want to reinstall Windows 7 will have to use an OEM but, need a Product Key for HP computers --- any time else you install Windows you are REQUIRED to enter your own Product Key # which is about 25 digits including letters, numbers & dashes ---------- I do have Windows 10 on another drive but, love Windows 7 -- Windows 10 is far better than 8 BUT, not as good as 7 I have looked all over my case for any WINDOWS sticker & inside too -- I have heard that laptops are usually under the battery but, for DESKTOPS will be stuck somewhere on the case & this does NOT have one -------------- it is just STUPID for HP to ship computers without a PRODUCT KEY as every other manufacturer does for this reason..THANKS
Hi, Goodmorning! Uhm as far as I know Operating System of these unit didnt came with product keys, because operating system of this unit is from the manufacturer, And it was never been installed using standalone discs by hp. You might need to order recovery discs online on its support website. as far as I know. Hope you dont mind.
-
Need to reinstall windows 8.1, need my product key
I need to reinstall Windows 8.1
I don't have my purchase confirmation emal anymore, i tried to redownload windows 8 or 8.1 to create a bootable Flash Drive to install from, but my current product key didn't let me!
So i figured that i need the Windows 8 product key from which i upgraded to 8.1 and got a new key, to redownload Windows 8 and then upgrade to Windows 8.1!
The problem is i have no clue of where to find my genuine Windows 8 key that I have purchased and downloaded from the web..Please see:
Downloads, product keys, and subscription
Carey Frisch
That is the problem, i do not have anything there but red text saying "You haven‘t purchased any downloads yet."
Yet, i can find and see my purchase of Windows 8 with my Bank in the transaction section.
I have even requested a physical CD/DVD which i have gotten, a blue paper flip-case with 32bit in on side and a 64bit in the other.
What am i to do now ??? -
I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?
Since this is a user to user help forum, not Adobe support or sales, nobody here will be able to help... you must talk directly to Adobe
Information for anyone else with a similar problem
Adobe contact information - http://helpx.adobe.com/contact.html
Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
I need my product key to enable to activate windows vista home premium and i can't see iton certific
I need my product key to enable to activate windows vista home premium and i can't see it on Certificate of Authenticity label
Once the label is worn, you cannot get another key for free. You are better to order a recovery disc set from HP, then you dont need a key
You can order HP recovery media below, or call HP on the phone to order 1-800-474-6836
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&cc=us&lc=en&dlc=en#N76
If HP no longer has Recovery Media for your model, order them here
http://www.computersurgeons.com/Default.aspx -
I don't know what i need. I'am a mac user but i need to run quick books premier. This is the only software i need in windows . Could i have some advise in what is better for me, Bootcamp or Parallels
The Intuit rep said they don't "support" QuickbooksPremier on a "virtual machine." Do you know what I risk by using it, anyway? thanks for the advice about Boot Camp vs Parallels, BTW!
I use QuickBooks Pro for Mac, so I haven't had need to try any of the Windows versions in a VM. But I can't think why it wouldn't work. From within the VM, QuickBooks Premier would believe it is operating on PC hardware within Windows.
I would guess they mean that the multiple user support wouldn't work from within the VM. But I would think that would also work. Windows can see the Internet from within the VM, which means it can see your network. So if Windows can see the network, then QB Premier should be able to, too.
I know you can get Parallels as a demo, and maybe you could get QB Premier as trial software. So if you already have a retail copy of Windows to load into a VM, it would only cost you time to test what's possible. -
Can I replace the G5 CP units in my pre intel power mac? I get the 3 flash light and am heating them with a hair dryer. It works but needs fixing and I can't afford a new mac
OK, it looks like all but the first G5 1.6 Ghz, & the last 3 G5 Dual Cores will take PC3200 RAM...
Power Macintosh G5 1.8 (PCI-X) PowerMac7,2 1 Power Macintosh G5 2.0 DP (PCI-X) PowerMac7,2 1 Power Macintosh G5 1.8 DP (PCI-X) PowerMac7,2 1 Power Macintosh G5 1.8 DP (PCI) PowerMac7,3 1 Power Macintosh G5 2.0 DP (PCI-X 2) PowerMac7,3 1 Power Macintosh G5 2.5 DP (PCI-X) PowerMac7,3 1 Power Macintosh G5 1.8 (PCI) PowerMac9,1 1 Power Macintosh G5 2.0 DP (PCI) PowerMac7,3 1 Power Macintosh G5 2.3 DP (PCI-X) PowerMac7,3 1 Power Macintosh G5 2.7 DP (PCI-X) PowerMac7,3 -
Need License Key to Reinstall Windows 7 Professional
Need License Key to Reinstall Windows 7 Professional
Is there not a Windows COA sticker with all twenty five characters of the Windows 7 product key on the side or rear or the workstation?
Are you able to boot into Windows 7?
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer -
I can´t open the version of 30 days to photoshop cc2014. Te windows say because needs windows 7 or 8, but i have window 7...
The requirement is: Microsoft® Windows® 7 with Service Pack 1, Windows 8, or Windows 8.1
Do you have SP1 for Windows 7? -
I Need the Windows Product Key for my Laptop
I had to use my recovery disks and Microsoft was not able to validate the software online. When I called Microsoft support, I was told I needed the Product Key. When I looked under the bottom of my laptop, one of the numbers/letters is worn and hard to read. I was told to contact HP. When I attempted to do this on the website, I got a message that HP no longer services this laptop. I don't need service. I just need information. All of the HP product information was nicely sealed and secured. I don't understand why the same was not done for the Windows product key. Thanks.
Check everything to make sure all is working OK. I do not think it is necessary to reload the OS if everything is working. There are other ways to get it activated.
{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP. -
I told them that I ran a diagnostic and the HD shows as failed. I ran several tests and it's booting up slow, crashing, freezing, etc. Seemed to be a pretty clear situation. I would fix it myself but money is tight and I don't want to void my warranty by doing so. I called up and explained this.
So I sent it in over a month ago and patiently await information. The Depot Status page showed me that they have determined the failing part and were waiting for the part to become in stock. I thought this was odd, because hard drives should be a dime a dozen in a repair facility. Still... I waited patiently.
Finally, my laptop comes back to me on Monday the 19th! I open it up and the invoice inside says that a SSD drive was replaced... My main drive was not replaced but the 24GB SSD allegedly was. I had some things installed onto the SSD, so I turned it on to take a look. None of my data is gone. The system looks/works JUST as it did when I sent it out! It's still slow, the HD still fails the tests, and all my data is there as if NOTHING was done at all!
Now I'm livid. I sent it out and waited nearly a month for this and it looks as if NOTHING has been done. Worse than that, the invoice claims that a drive was replaced when it's clear that's a lie. I'm completely beside myself now. What do I do? Who on Earth do I contact to get this taken care of in a timely manner!Control-click on the background of the view all pages window and select "Preview Calendar" from the contextual menu.
You can also save the pdf as a file to compare to the printed calendar. If the two names are visible in the pdf file then the printed copy should show them. Contact Apple for a refund. Apple Print Products - Apple Store (U.S.) -
Hi i just had my imac hdd replaced and since then ive had nothing but problems...i cant find imovie iphoto or anything and i followed the steps mentioned on here go in app store and buy but my account wont be charged...but it did...can someone pls advise.
Hi i've done everything that i was advised on...and also another problem i tried to restore my mac and it keeps sayin disk erase failed couldnt unmount disk!...i'm so angry i swear....someone somewhere dont know what they doing....
-
Apple HDD replacement program Q's
Hi guys, sorry if my questions are quite trivial but I'm afraid of messing something up that will require multiple Apple store trips and or money. Long story short I finally decided I'm going to take my iMac to my nearest Apple store to be serviced under the HDD replacement program announced last year.
But I have a few questions about the whole process and how to make sure everything goes as smooth as possible.
1- I undesrtand I have to have a Time Machine back up or HDD Clone. Some people here actually recommend not to use the latest Time Machine back up, But instead doing so from a HDD Clone. Why?
2- I know I'll be erasing the old Drive before taking the iMac for service, what's the best way to do this?
3- Do I need to take my after market bought RAM before taking the Computer for service?
4- For those of you who have already gotten their machines serviced: do they return it with Mountain Lion already installed on it?
5- After getting the machine what will it be the best option, Use Set Up Assistant or Migration Assistant, and will I get accest to that by booting up while holding
the "C" key?1. My preference is to use a clone. I made a fresh clone; the tech replaced the hard drive; we booted from the clone and cloned the system back - very fast process and your machine will be in the exact same state as it was before.
2. Boot from your new clone (or your install disk) and use Disk Utility to erase your drive (you can't erase the drive you're booted from).
3. No.
4. I had mine done at my home (compliments of Applecare) and instructed the tech to use one of my clones. I've heard differing reports - some say ML was installed, others said that they got it back with the original system. If you have a clone, it does not matter what they install - simply boot from the clone when you get it back, erase the drive, and clone your system back.
5. If you use the clone method, no Migration Assistant is needed.
Edit: If you have a clone on an external drive, you simply plug in the drive, hold the Option key at boot up and choose the clone to boot from. From there, launch CarbonCopyCloner and clone your system back. -
Replacing Win 2008 webserver product key after creating VM
Windows is demanding I enter original key (which I don't have) before I can I enter my own product key
See the steps below how I got to this stage:
1. I created a Virtual Machine of my webserver using VMware.
2. I moved the VM to a new host OVH.com
3. Windows Activation was required, but I did not have the product key
4. I googled and found this command to clear the old key slmgr.vbs -ckms
5. I did not realise that I needed the old key to activate and then I could add my own key
6. I tried to retrieve the original key using 'magic jelly bean' but without success.
Now I am having problems with the license and it is saying my windows is not genuine.
Any help would be greatly appreciated. I tried Microsoft but they are asking for £199 to open up a support case?
Thanks in advance
AtifHi Atif Darr,
If you want to replace the current key please refer the following KB:
How to extend the Windows Server 2008 evaluation period
http://support.microsoft.com/kb/948472
The similar thread:
Activating evaluation copy of Windows Server 2008 Enterprise ?
http://social.technet.microsoft.com/Forums/windowsserver/en-US/6c127272-e67a-4bc4-ae83-0d4fb2056271/activating-evaluation-copy-of-windows-server-2008-enterprise-?forum=winservergen
I’m glad to be of help to you!
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.
Maybe you are looking for
-
Can Connect to PC AIM Users and Have Audio but No Video, But Worked Before!
Hi all, I know this has been answered a thousand times in a thousand ways, but I still can't make it work. I purchased a MacBook with built-in iSight using OS X 10.4.11. For the first three months of use, I logged into AIM through iChat and was able
-
Footer for a report with 2 repeating frames with down/across print directio
I have a report with a frame for title shown in first page. the content of the report is shown on two columns in a repeating frame(R2) which enclose an other repeating frame (R1). In R2, just after R1, I have a frame for totals. Both repeating frame
-
Context Cartridge for Oracle 8.0.6 for Solaris
6/21/00 I need some help with tuning Context Text queries a SQL query. My query is of the format: SELECT /*+ ORDERED USE_NL(T1) */ distinct T1.column4,sum(SCORE(10)) FROM Table1 T1, Table2 T2 WHERE T1.column_with_bit_map_index = 1 AND -- column is ei
-
Hi expert, I want to know retention in Purchase Order. Please tell me. Thanks,
-
Child instances no getting created for ATO item from Depot repair
When i create a repair order for an ATO item which did not have an instance in the system and select the option of 'Add to IB' , then the parent instance is created but the child instances are not created. Can anyone please provide some guidance on t