HDMI Audio Problems with HPEnvy
Hi,
When I connect the HDMI port to an Elgato Game Capture Card, there is video, but no audio. Examining the audio options, the HDMI audio driver is not even loaded.
I have the latest drivers, and in fact, when connecting to other devidces (such as a Samsung TV or audio enabled monitor) using the HDMI port, the audio works fine, and the HDMI HD audio driver is available in the audio menus.
I know that some people on other windows 8.1 platforms have been able to do this, but not me. I would love a solution.
Currently, I am using the audio from the earphone port, but the sound is less good than I would like, and of course there is an additional rats nest of cables this way.
Thanks so much for any help.
Best,
Scott
Hello @sdbsdb,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your notebook is experiencing audio issues when connecting it to your TV with an HDMI cable, and I would be happy to guide you towards a resolution!
Since your notebook and TV, when connected directly to an HDMI cable work well, I recommend contacting Elgato Support to further diagnose their device.
Best Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!
Similar Messages
-
HP Pavilion dv9218tx Notebook PC and HDMI audio problem with Sony TV and Windows 7
Sound does not come through with the HDMI connection and, on investigation, there is no HDMI audio driver/option.
Noting that there seemed to be an issue with windows 7 and HDMI audio which is addressed by updating the BIOS and the connexant sound driver I have done so to no effect.
The Sony TV is recognised as a standard monitor in the devices for graphics but not for audio
Suggestions as to why HDMI does not appear - including as a disabled service - and what to do t get is available?Hello everyone,
Thanks for posting on the HP Forums!
I will definitely assist you with lack of sound issues. Before anything else is done, please make sure you try every step in this thread: Troubleshooting Guide: Audio does not Work after a Certain Period of Time
If every step does not help, please provide the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your notebook product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Does this occur on certain programs, or all programs?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
5. What steps have been attempted from my first post on this thread, and what were the results?
Additionally, if the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore
Either way, let me know what happens. Thanks!
Mario
I worked on behalf of HP. -
Hello all, I'm having audio problems with my FiOS set top box. When I start to change channels I lose audio and can't get it back unless I turn the TV off/on or I change the HDMI source on my TV . Seems after changing a couple of channels the problem happens. I've tried the in home agent auto correct, and different HDMI cables. I have a Westinghouse TV and I'll try a firmware update for the TV and see if that fixes it. Any fix for this and the possibility that it might be the set top box ? I just got FiOS and all is going well besides this issue. Seems that the other STB that are model # 335 aren't having this problem.
Some TVs have had issues with the HDMI handshake and the Audio. You may be required to use the separate bulkier HD Component cables with separate audio cables. Or try it as a solution on that TV.
I have CHS 435 DVR on a Samsung, and 2 CHS 335s on different model Vizio TVs, all with HDMI, and no issues. Others have reported different issues. I did a search here with the following results. Perhaps this information will help.
http://forums.verizon.com/t5/forums/searchpage/tab/message?filter=location&location=forum-board%3AFi... -
VGA problem with FiFA 2003 and Audio Problem with NHL2003
i use onboard VGA
800 x600for both games
with no problem
but for Fifa 2003
the screen looks so dark...
all players look like a black people(all black color hair
and black face))
some audio problem with NHL 2003...Have you tried the following?
Adjust monitor settings? i.e. contrast/brightness
Video settings within the game? Some have gamma or brightness settings.
Gamma correction in "Display Properties"?
for starters anyway...... -
Firewire audio problems with OS X 10.5.6
Hello,
I’m experiencing audio problems with Firewire 400 on my Macbook running Mac OSX 10.5.6.
I’ve got a 2.4Ghz IntelCore 2 Duo with 4 GB RAM and 59 GB available on the internal HD.
It’s hooked up to a brand new Mackie D.4 mixer with 2 Firewire outputs. The problems occur on both Firewire outputs.
I’ve installed automatically from the software update (which I will never do again) to 10.5.6. I never tried the D.4 with 10.5.5 so I can’t tell if the problems occur there also.
The main problem is that after a couple of minutes of recording the sound starts to break up and get really distorted. After a while the sound comes back again.
The second problem is that Soundtrack Pro or Audacity don’t get any audio input from the D.4, although audio input is clearly visible in System Preferences – Sound.
The only sound program that works with all 14 Firewire channels is Ableton, but also in Ableton the distortion occurs.
An example of the distortion can be checked here:
http://media.kaalslag.com/firewire-distortion-problem-mackieD4+Macbook.mp3
I’ve roamed several forums and sites to solve the problem and I tried these solutions:
I updated again to 10.5.6. with the full combo download from the Apple site. Restarted. Problem still there.
I shut Airport off, because lots of sites mentioned problems with Airport conflicting with audio/firewire. Didn’t work.
I did the work around with shutting the Macbook off, disconnecting the D.4, restarting the Macbook, opening Audio/Midi Setup, connecting the D.4 again, toggling the format frequencies a couple of times. Again, no use.
Right now I’m using my “old” Macbook again to record from vinyl. This one is still running on OSX 10.4.11. No problems so far.
I’ve had the distortion problems occuring before with an USB interface. Hoped that the Mackie Firewire would solve the problem, but it seems now that there’s a serious audio Firewire problem which is still not solved in OSX 10.5.
Any help, tips and/or a work around would be much appreciated. Thanks!You could try using another computer in Target Disk mode (as an "external HD"), or you can connect the firewire cable and disconnect all other network cables (turning off airport). Then on each computer go to the "Network" system preferences and select "Built-in Firewire" from the list of ports and choose "Manually" from the drop-down menu next to "Configure". Enter the following IP addresses and subnet masks, apply the changes.
_Computer 1_
IP Address: 192.168.1.1
Subnet Mask: 255.255.255.0
_Computer 2_
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
After those ip addresses are entered and you've clicked "Apply", ensure that for both computers you have file sharing enabled (done in the "Sharing" system preferences), and then check the Finder sidebar to see if the computers can see each other (their names should appear under "Shared" in the sidebar--if not, try restarting).
If the computers dont appear (even after restarting), using the "Connect To" option that's available in the Finder's "Go" menu. In there, to connect to another computer enter it's IP address as follows:
afp://IP_ADDRESS
If you're on the computer with the ip address of 192.168.1.1, you would enter 192.168.1.2 as "IP_ADDRESS". The "afp" is the protocol (just like "http" for web), and stands for "Apple Filing Protocol"...Apple's file sharing protocol. -
USB audio problems with 2013 iMac
I'm having a strange audio problem with USB microphones and headsets. The issue with my Logitech H650e is shown in this screencast I recorded. In the first part of the screencast, I am not speaking into the mic—yet you can see the levels fluctuating as if there is static playing (not in a natural pattern that you'd see when someone is speaking). In the next part of the video I demonstrate that selecting the built-in iMac mic for input, and then re-selecting the Logitech headset temporarily solves the problem. You can see the input start to fluctuate normally as it should when I am speaking. But at 0:31 in the screencast, you can see the input levels freeze and stop registering anything. I continued to speak until the end of the screencast, but no input was detected. For this screencast, I was on a Go To Webinar call, but the problem occurs regardless of whether I'm using Skype, Go To Webinar, GarageBand or any other software.
The problem with my Blue Yeti USB microphone is also different. In that case, the input does not freeze as it does with the Logitech headset. The levels appear as you would expect, and it seems to work. However, the person on the other end can hear static in the background, even though I don't hear it in my own headphones. I learned this because I just tried to do a Skype interview with the Blue Yeti, and the interviewer told me they could hear static. We closed Skype and called each other back twice, but the problem persisted. Then, suspecting the problem was related to what I described above with the Logitech, I unplugged the Yeti and then plugged it into my Macbook Air 2013 (also running Mavericks). Lo and behold the static completely disappeared.
My Griffin iMic and Audio Technica lavalier mic (attached to the iMic) behaves similarly to the Yeti, except in this case I can hear the static when I speak with my monitoring headphones. The input works but I get a lot of cracking and static in the background. This was confirmed by calling the Skype Test Call number and recording a message, which is then played back.
Here are the facts:
All 3 of my USB audio microphones/headsets do not work with my 2013 iMac running Mavericks
All 3 of these microphones/headsets worked fine with my 2008 Mac Pro running Mountain Lion
All 3 of these microphones/headsets work fine with my 2013 Macbook Air running Mavericks
In this other thread, several people are reporting similar issues with the iMac 2013 and Mavericks. At least two people did not have the issue when the iMac 2013 was running Mountain Lion. This of course suggests the issue is the combination of the iMac 2013 and Mavericks.Apple>About This Mac>More Info>Service
Please read the warranty paperwork that came w/your computer.
You have 14 days to return the computer w/no questions asked.
You have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems. -
When sending voice messages using Cloudtalk, the recipient hears only garbage. I contacted Cloudtalk technical support, and it appears that the 3gp file sent by the phone is not recognized. This problem is known by them, and happens only on Droid/X.
Anyone else is experiencing audio problems with the droid/x?That doesn't sound like an audio issue with the X, it sounds like a compatibility issue between the X and the service.
-
Audio Problems with some HD channels (HBO mostly)
I'm experiencing sporadic audio problems with a handful of HD channels. Most noticably on HBO.
When the audio is output through the television itself, it sounds OK... however if the audio is output through my home theater receiver and speakers, I can hear a lot of static and "crackling" on certain movies and shows.
The issue isn't the home theater setup, as I have several other components that use it (AppleTV, Bluray, Xbox, etc.) and the audio sounds perfect from them.
The only device that displays that poor audio is the FiOS Set Top Box and even then it's only on a few channels.
I thought maybe that the optical audio cable between the set top box and the receiver may have been bad, so I replaced that. Same problem even with the new cable.
The problem is either with the Set Top Box itself or the audio levels on the stream from the channel provider.
Has anyone experienced anything similar to this, and if so... did you resolve it somehow?
Any help you could provide would be most appreciated.
Thanks!Check the following.
Help & Settings > Settings > Entitlement Information
Here are possible entitlements mapped to channels.
101 - 104 : PSB HD
407 - 433 : Essential Extra / Unlimited Extra
446 - 453 : HD Extra
501 : Sky Sports 1
502 : Sky Sports 2
507 - 509 : BT Sport SD
510 - 512 : BT Sport HD
513 - 514 : Essential Extra / Unlimited Extra
530 - 540 : Sky Movies
555 - 563 : Kids Extra
You need 'HD Extra' for channels 446 - 453. I have the free 'BT Sport HD' but that does not cover entertainment HD channels. You need to subscribe to the HD Extra bolt-on for £3 for them. Have you ordered HD Extra (it only became available from last Sunday)? -
Bootcamp Windows 7 HDMI audio problem
Hello,
I have problem sound over HDMI with my MBP late 2013 13'' model A1502 on Windows 7 with Bootcamp.
I've installed Windows following Bootcamp wizard from mac and creating bootable WIN7 usb with all support drivers on it. After this I've noticed that there is no sound on my tv when i connect it to my MBP. I've searched a bit more about this problem and I found that the latest graphics drivers might solve this problem so I've updated Intel® Iris™ Graphics 5100 directly from Intel's official web page and after the restart voila I have sound to my TV.
After some time I was configuring my resolutions and I unplugged the HDMI cable and then I put it back again and the sound stopped. At first I was thinking that it is something with the default audio device settings and when I went into the control panel audio settings I've noticed that the HDMI audio device is missing.
I've thinkered a bit and found out that when I unplug the hdmi cable in device manager's "Sound, video and game controllers" the Intel(R) Display Audio is removed from the list but when i put back the HDMI cable it dosent appear in that list. Instead of that in section System devices the High Definition Audio Controller have warning sign and have the following error message: This device cannot start. (Code 10).
You can check it on this image below:
However, when I reboot the MBP with the HDMI from my TV pluged into it it is all OK. So my guess is that it may be some driver service problem or some compatibillity problem with Cirrus Logic CS4208 (AB 93) audio controller. Currently it is working like this but It's very annoying to reboot each time when I wan't to connect it to my TV...
Any suggestions how to fix this problem are welcomed.
Thanksreformat and zero your partition or chkdsk
make sure Windows has 15GB or more free space to work with
I have Macs and PCs all runnng 7 and even 8.
Maybe your iMac hard drive or even if SSD is where the fault lies.
boot from Widows DVD and check your system -
Audio problems with Yamaha N12
Hey,
I'm using the Yamaha N12 digital mixer plugged via firewire with FCP, and I'm having massive audio problems / sync problems: audio is always about 1 sec delayed. I've checked the a/v-configuration and it seems ok to me. The problem does not occur in other audio apps like iTunes or Adobe Premiere.
What could be the reason? Thanks for your help!
--- carsten.Some TVs have had issues with the HDMI handshake and the Audio. You may be required to use the separate bulkier HD Component cables with separate audio cables. Or try it as a solution on that TV.
I have CHS 435 DVR on a Samsung, and 2 CHS 335s on different model Vizio TVs, all with HDMI, and no issues. Others have reported different issues. I did a search here with the following results. Perhaps this information will help.
http://forums.verizon.com/t5/forums/searchpage/tab/message?filter=location&location=forum-board%3AFi... -
MSI Media Live - HDMI audio problem
[split off from https://forum-en.msi.com/index.php?topic=113127.0 - Stu]
Has anyone gotten this to work? I've got mine to where Vista says I have a HDMI Output device installed and set to be the default device, but it just doesn't play any sound at all.
I've tried:
- Latest Realtek HD drivers from MSI's website (R1.67)
- Latest Realtek HD drivers from Realtek's website (R2.21)
- Latest BIOS update from MSI website (1.63)
- Enabling 8 Channel option in BIOS
- Using HDMI cable and TV port that I know already work (using them for my Xbox 360)
- Was using Vista 64-bit, now using fresh install of Vista 32-bit (was hoping the problem was driver incompatibility with 64-bit, but I guess I was wrong)Quote from: Samutz on 12-April-09, 11:13:27
Has anyone gotten this to work? I've got mine to where Vista says I have a HDMI Output device installed and set to be the default device, but it just doesn't play any sound at all.
I've tried:
- Latest Realtek HD drivers from MSI's website (R1.67)
- Latest Realtek HD drivers from Realtek's website (R2.21)
- Latest BIOS update from MSI website (1.63)
- Enabling 8 Channel option in BIOS
- Using HDMI cable and TV port that I know already work (using them for my Xbox 360)
- Was using Vista 64-bit, now using fresh install of Vista 32-bit (was hoping the problem was driver incompatibility with 64-bit, but I guess I was wrong)
Control Panel > Sound > Playback
So you have Realtek HDMI audio enabled and set as default?
Check in Realtek HD Audio Manager, under HDMI tab, that output is not muted. -
Audio Problems with connecting Macbook Pro to Tv
Hello,
I connected my Macbook Pro to my 42 inch Vizio with a Mini DisplayPort Male to HDMI Male Cable with Audio Transmission. The picture is set to Mirror image and the picture is fine but I can not get any sound to tranfer from my Macbook to my Vizio. From my understanding of HDMI I shouldn't need a the standard RCA red/white audio cords to connect the sound from my Macbook to my tv. I did hear that Macbooks made before April 2010 can not transmit audio without using the red/white audio cords.
I've looked into the sound output on my Macbook and I was assuming my Vizio would display on there to click on to convert audio transmission from my Mac to tv but I don't see anything. If anyone could help me I would appreciate it greatly.I fixed this on my HDTVs by simply turning off all automatic and post processing features.
Color/brightness etc...
Put everything possible on manual and turn off any color corrections and such things.
There really should be a Computer mode on all the HDTVs. -
Audio problem with 2gen ipod touch
Recently I've been having issues with my second generation Ipod Touch and I'm hoping that someone will be able to help me. The problem is a bit strange, so please bear with me as I try to explain it.
As I said, I have a second generation 8GB Ipod Touch that hasn't been too problematic until now. Recently it has been having major audio issues. I was listening to it with my headphones one day when the audio cut out. I thought I had paused the track by accident, but according to the screen, the audio was still playing, however the volume bar had vanished as though no headphones were connected at all. I popped the headphones out and then in again; it worked for a few moments before the problem happened again. I had thought it was just a problem with my headphones until it happened again with a different set and then the audio jack for my car stereo. All the cords are fully pushed in, I checked that problem immediately. It will randomly happen where the audio will cut out and the volume bar will vanish, like it would with nothing connected to it.
Another issue that I noticed is with my external speakers. For whatever reason they are no longer working, just like the headphones, the volume bar is gone and will not return no matter if the music is playing/paused or if I attempt to adjust it with the buttons on the side.
I have never had a real issue with this Ipod and I'd love to know if there's an explanation or if I should just attempt to take it into the Apple Store and see what they can make of it.
Thanks in advance, feel free to ask any questions and I apologize if the explanation was rubbish.I've seen that kind of issue when there's a problem with the dock connector. It's somehow detecting something plugged into the bottom. You should try to make sure there's nothing stuck in or around the dock connector such as lint or some thing else.
Also make sure you backup and restore your ipod to make sure you take care of any software issues that may be causing this to occur.
Lastly if it still happens, you should definitely take it in for service. -
Audio-Problem with Adobe Premiere Pro CC 2014 by using long Clips in AVC-Intra Codec (4Gb Border)
Hello
We own a Panasonic camera (AJ-PX5000G) and we film in 1080p50 with the AVC-Intra100 Codec. When importing longer clips in Premiere Pro, the video is fully loaded, but the waveform of the sound ends at the Time Code 00:02:28:35.
Sometimes the sound could be played after this Timecode but otherwise there is no audio. Even if we use the same clip several times we see that it works sometimes and sometimes not. It looks random.
We also tried to import the Clips with Adobe Prelude directly from the P2-Card but there are the same problems.
The Clips in 1080p50 AVC-Intra100 have a bitrate of 227Mbps. After 2 Minutes and 28 Seconds 4Gb are written on the P2-Card and the Camera starts a new picture file and 4 sound files..
It looks like Adobe Premiere Pro has problems with the correct relation of the files that all get together to one clip.
Is there anybody who can confirm this problem? Can anybody help me with this Premiere Problem?
Dennis
(Workstation: Dell Precision T3600, Intel Xeon E5-1620 @ 3.60 GHz, 16 GB RAM, Windows 7 Professional 64-bit, Service Pack 1, Premiere Pro CC 2014.1 (Build 8.1.0) )
Mediainfo of the P2-Cards:
General
Complete name : \CONTENTS\VIDEO\0068T7.MXF
Format : MXF
Format profile : OP-Atom
Format settings : Closed / Complete
File size : 3.92 GiB
Duration : 2mn 28s
Overall bit rate : 227 Mbps
Encoded date : 2014-10-15 13:33:41.000
Writing application : Panasonic P2 2.0
Writing library : Panasonic P2 2.0
Video
ID : 2
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High 4:2:[email protected]
Format settings, CABAC : No
Format settings, GOP : N=1
Format settings, wrapping mode : Clip
Codec ID : 0D01030102106002-0401020201323104
Duration : 2mn 28s
Bit rate : 227 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate : 50.000 fps
Standard : Component
Color space : YUV
Chroma subsampling : 4:2:2
Bit depth : 10 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 2.193
Stream size : 3.92 GiB (100%)
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Mediainfo Audio-Datei P2-Card:
General
Complete name : \CONTENTS\AUDIO\0068T700.MXF
Format : MXF
Format profile : OP-Atom
Format settings : Closed / Complete
File size : 13.6 MiB
Duration : 2mn 28s
Overall bit rate mode : Constant
Overall bit rate : 770 Kbps
Encoded date : 2014-10-15 13:33:41.000
Writing application : Panasonic P2 2.0
Writing library : Panasonic P2 2.0
Audio
ID : 3
Format : PCM
Format settings, Endianness : Little
Format settings, wrapping mode : Clip (AES)
Codec ID : 0D01030102060400
Duration : 2mn 28s
Bit rate mode : Constant
Bit rate : 768 Kbps
Channel(s) : 1 channel
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Stream size : 13.6 MiB (100%)Hi,
we have the same problem!
It is not possible to play audio with the AVC-Intra100 Codec fluently.
Can anybody help?
Thanks,
Anja -
HDMI Audio issue with Samsung Plasma
Hi all,
I have a mid 2010 Mac Mini that I bought for my HTPC. I am unable to get the HDMI audio to work after trying a number of connection possibilities. Here's the setup -
Mac Mini to Samsung via HDMI cable (1.3a) in either HDMI port - no audio
Mac Mini to Samsung via HDMI cable currently working for my uverse service - no audio
Mac Mini to Insignia LCD via HDMI cable in either HDMI port- no audio
I thought it was hardware, so I made a genius appointment and took it in. They gave me a new mini. Same exact issue.
When I switch to SAMSUNG in the sound properties, it tells me "The selected device has no output controls"
Video works fine.
What am I doing wrong? Did I just get two bad boards? This is really freaking annoying.I have the same issue... perfect image on a Samsung TV UE32EH5300, but no sound. I tried changing the input name to HDMI/PC (and tried all others) with no success.
Altough I noticed one rare thing. I opened Mountain Lion AudioMidi Configuration and selected the HDMI output. Can't move the volume controls because these are supposed to be controlled on the TV. But when clicking at the Speaker configuration and making a test for L/R speakers... each TV speaker (connected by HDMI) reproduced statics.
THEN I'M CONFUSED!!!!... how can I hear sound produced by the computer but can't have the normal audio on HDMI???
Any help???
Maybe you are looking for
-
I only see a blank white screen when I try to open the itunes store.
I have an iMac running OS X 10.8.4 and cannot view the itunes store. My library shows but the store is a blank white screen. On my macbook at home with the same system it works fine.
-
Error in running worflow client
Hi I have an java class which works as a workflow client. When i run the class i get the error as following: ORABPEL-10509 User is not found. User "jcooper" is not found in realm "jazn.com" The java code i have is like below: IWorkflowServiceClient w
-
.png file not showing up on windows VM
Hello, I have users who are having issues seeing .png files when using a windows VM. This is a windows environment. The business partner is using a Mac pro and creates the .png file in creative suite and saves the file to a windows 2008 server. Wh
-
I need help from chile and use a language translator to write and not turn my iphone4
I need help from chile and use a language translator to write and not turn my iphone4
-
Concept similar to ServletContext available for WD?
Hi, in standard J2EE web applications there is the ServletContext (als known as the predefined JSP-variable application) which can hold application specific data that can be accessed by any user session as long as the web application is running. In J