HDMI failure on MacBook Pro Retina Display

When I connect my MacBook Pro Retina Display (late Aug 2012) with HDMI cable to my HD TV their both screens turn blue and the Mac needs reboot. I used that same TV with my 3 yo MacBook Pro to watch over the HDMI (with some extra cabling) and it was fine. Why is it happening this now with the New Retina dispaly?

Hey, I have the same problem too. It is making me angry. Both my thunderbolt outputs work, but the hdmi freezes both screens. I then have to shut the computer off by holding the power button and re-boot. Have you found a solution? I NEED my hdmi port. Please get back to me. Thanks!

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How do i connect my macbook pro retina display to lcd projector

How do i connect my macbook pro retina display to lcd projector?

Depends on what type of video connection the projector accepts. Most common would be DVI, VGA or HDMI. Review this article for more information: http://support.apple.com/kb/ht3235

Black screen on MacBook Pro Retina Display after installing Moutain Lion. Need Help!

My macbook pro (retina) screen went black after I installed Mountain Lion.
I got a HDMI cable to another monitor and the image worked nicely there.
But i cant get it back on my MacBook Pro! I tried taking out the HDMI cable, restarting, searching on settings configs..
What should I do?
Are there any drivers i should install to get image back on my MacBook Pro Retina Display?
Has this happened to anyone else?
Thanks in advance for all the help.

That helped me finding other people with similar problems.
But there is a major difference!
-They have a black screen after they login.
-My screen is black NOW! And I'm only using my BRAND NEW rmbp with the HDMI cable to my TV!
This isnt good at all and I would like to solve it asap..
I tried reinstalling Mountain Lion, taking out the hdmi cable and rebooting many times.
Until now, nothing!
Is my screen broken or maybe my video card has some problems?
I hope not! I just traveled from the US to Brazil and I dont want to search for an Apple Store here.
Any tips or ideas are welcome, thank you.

Portuguese Keyboard on Macbook pro retina display.

Dear All.
Is there a possibility to buy a macbook pro retina display with portuguese keyboard in Apple Store in the U.S.A.?
Regards.
Emilio Silva

Hey, I have the same problem too. It is making me angry. Both my thunderbolt outputs work, but the hdmi freezes both screens. I then have to shut the computer off by holding the power button and re-boot. Have you found a solution? I NEED my hdmi port. Please get back to me. Thanks!

Macbook Pro Retina display says "No batteries available" after legitimate system software update

Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

Issue Description
On July 26, 2012 I placed an order with Apple store for the 15-inch MacBook Pro with Retina display with the following configuration (Order # W269108641 Serial# C02J52S9DKQ5):
Processor 2.6GHz Quad-core Intel Core i7, Memory 16GB 1600MHz DDR3L SDRAM, Flash Storage 512GB Flash Storage
It was delivered August 8, 2012. It cost me $3,265.16
I have since equipped it with accessories like a wireless apple keyboard ($69), wireless mouse ($69), USB super drive ($79), VGA display adapter ($29), Ethernet Adapter ($29) and the excellent sleeve/pouch from Pack & Smooch GmbH (GBP60))
It's so heavily configured because it’s my main workstation. I additionally bought and installed Parallels 8 so I can run Windows 8 in a Virtual Machine because I have a few things on Windows that I need to be productive. This setup has been a dream machine until a little over a week ago.
In the one year since I bought it, I have had only 2 issues;
• A case of display flickering that resulted after a system software update on August 28, 2013
(Case ID 498560320 - not much help came from Apple Support but fortunately the problem went away a week later after another system software update)
• A case of battery failure that resulted after a system software update on October 11, 2013
(Case ID 516534003 - I have gone through all recommendations from Apple support as I will detail below)
Symptoms after system software update
• Battery Icon on status bar disabled with a message "No batteries available"
• Battery not charging
• LED on the Magsafe power adapter no longer show
• Keyboard backlights no longer show
• Notebook fan loud/noisy and permanently at high speed
• Date and time reset to a date in the past at each restart
• Notebook starts up the moment the Magsafe adapter is connected without waiting for power button to be pressed
• An update for "MacBook Pro Retina Display SMC Update 1.2" keeps appearing in Software Update
Recommendations from Apple Support
• Perform SMC Reset (http://support.apple.com/kb/HT3964)
(Done - no change in status)
• Run Disk Utility
(Done - no errors found)
• Run Apple Hardware test (http://support.apple.com/kb/HT1509)
(Done - no errors found, no change in status)
• Visit Apple Store
(Done - they confirmed no issue with Magsafe adapter. For a fee they are happy to change the battery if confirmed faulty and re-install the OS if the battery is not the issue but am uncertain that the OS re-install will resolve the issue because I have read online about a similar case where a re-install did not resolve the issue)
• Check System Report/Hardware/Power
(Done - Health Information/Cycle count:0, Battery installed: No)
• Perform NVRAM Reset (http://support.apple.com/kb/HT1379?viewlocale=en_US)
(Done - no change in status)
Comments and additional Observations
Please note the following;
• All of the symptoms above appeared after a system software update on October 11, 2013
• This update first appeared on October 10, 2013 but I was too busy to apply it especially because it required a system restart
• The battery was fully charged when I decided to apply the update on October 11 morning after I got to work
• Normally on full charge, the battery will typically deliver 3 - 4 hours depending on usage and up to 6 hours when idle
• The said update was not interrupted or anything of the sort
• On the day the symptoms were first observed when I first logged the case with apple, the system ran on battery while it performed the Apple Hardware Test while I was driving to the Apple support store on my way home even though the status bar was indicating "No battery available"
I make the following deductions solely based on my observations
• An apple authorized system software update broke the system
• The nature of the failure is communication related - the battery charging circuit and related systems are not getting the necessary instructions to function as they should (It's a known fact that rechargeable batteries do NOT die instantaneously, the total hours they run on full charge will gradually reduce over time as they degrade on use)
• It’s possible the update is not being applied correctly because the item “MacBook Pro Retina Display SMC Update 1.2” is still in Software update after subsequent attempts to apply it
• The high fan speed is nothing to do with high temperature or high processor load, according to the Activity Monitor utility the highest CPU utilization 1.9 – 4.7% is by kernel_task (PID 0) followed by activitymonitord at 1.8 – 2.2% (PID 481)
• The symptoms match what an SMC reset should resolve according to Apple documentation
• This is a known problem within Apple based on the documentation provided and the numerous similar cases reported online
Summary;
The system is running OS X 10.8.5
I have provided this detailed documentation in the hope that someone who understands this system can say exactly what is going on. It's meant to be a dream machine but now you can hear the fan from across a large room, the battery doesn't charge and is in fact not recognized so I lose data if the Magsafe adapter gets unplugged, and I have to reset the system date each time I restart the notebook.
I've used this notebook with utmost care for a little more than a year, this investment of over $3,500 could have bought 3 high end notebooks from DELL or HP but I chose Apple.
I have suffered untold loss in productivity in the last 10 days since this issue occurred, I respectfully request Apple to fix my notebook.

Macbook Pro Retina Display - Sound and video doesn't work at the same time.

I just bought a macbook pro retina display and tried to watch a movie by connecting my macbook pro via hdmi to my home theater receiver (Onkyo TX-SR309) and into my HDTV (Sony Bravia 42"). My problem is, i don't get sound from the speakers connected to the receiver.
When i disconnect the HDTV from the receiver (only the receiver is connected to the macbook pro), then sounds will comes out from the speaker.
Can somebody help me to fix this problem?

With the HDMI connected and the Onkyo powered on, open system preferences, go to the sound panel, and select the HDMI choice.
Frank

MacBook Pro Retina Display Quit - A1502

My MacBook Pro Retina display has quit. It stopped working in the middle of operation and will not come on. The computer boots fine (at least chimes), but nothing in the display. Have tried all possible keyboard resets--no luck. It was not set up for sharing, so can't log in remotely. Currently in Mexico, will bring to Apple Store on return. Any others with similar failures?
Stan

Do you mean beeps like one of these?
Mac computers: About startup tones - Apple Support
1 tone, repeating every 5 seconds: This indicates no RAM is installed.
3 successive tones, a 5 second pause (repeating): This indicates RAM does not pass a data integrity check.
1 long tone while holding down the power button: Indicates an EFI ROM update is in progress on a computer manufactured before 2012.
3 long tones, 3 short tones, 3 long tones: Indicates EFI ROM corruption is detected and the computer is in EFI ROM recovery mode.

How can I open Adobe Bridge CS6 in high resolution on my MacBook Pro Retina display?

How can I open Adobe Bridge CS6 in high resolution on my MacBook Pro Retina display? When I click Get Info, the "Open in Low Resolution" box is marked and locked. How can I unmark this box? I currently run 10.9.1. I can open Adobe Photoshop CS6 in high resolution without any problem. Any advice would be much appreciated. Thanks.

There is no such thing. In CS6 only PS itself is Retina compatible. You would have to use CC for full Retina support.
Mylenium

How do I use my Macbook pro retina display as a monitor for a PC?

How do I use my Macbook pro retina display as a monitor for a PC?

MacQueries wrote:
How do I use my Macbook pro retina display as a monitor for a PC?
Unfortunately, that is not possible. The computer only can "output" your display image, it cannot "input" an image from an external computer and display it on your MacBook's retina display.

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

I just brought a brand new Macbook pro retina display, when i connect it to my apple tv through airplay its too slow and when it try to play a movie apply tv is always a minute or 2 behind. How can i fix this?

Hello HanaAmer1,
We've an article which provides troubleshooting steps that can help get AirPlay workign correctly.
iTunes: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS5209
Cheers,
Allen

HT2807 how to know my macbook pro retina display is lg or samsung ? thank you

Pls Help , do anyone Know . How to check my macbook Pro Retina Display Is LG or Samsung ? thank you

Type this in Terminal
ioreg -lw0 | grep \"EDID\" | sed "/[^<]*</s///" | xxd -p -r | strings -6
it will give a string of numbers/letters
if they start with "LP" you have an LG screen
if they start with "LSN" you have a sansung screen

Will an Infra-Red Adapter work with a macbook pro retina display so I can use the apple TV remote for presentations?

I have always used the apple TV remote for my presentations. I bought a retina display last year for the betterment of my presentations and now I have to stand near my computer and hit a button to change my slides where as before I used my remote. Will a infra-red adapter work with the apple TV remote in the macbook pro retina display? Love my computer, but very disappointed not to have a remote for presentations that does not need the internet. Does anyone have any ideas?

Yes, I used that and it works great if you have wireless connection. Im looking for a remote that worked like the apple TV remote. My questions is, "Is there a USB infra-red remote that works with mac. I have found this one: Keyspan EZ1 easy presenter. It claims with works with PC and Mac and the reviews are good. Does anyone know anything about it or if it works with retina display macs?

I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?

I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?

Go to: Apple > Force Quit
and select Mail > Force Ouit.

Macbook Pro Retina Display hard crashes - not caused by Google Chrome

Hi, all. This is my first time posting on these forums, and it is only due to the unsurpassed amount of frustration I have had with my mbpr. I received it in late August, and it worked great. Yes, I had the waking from sleep problem, but that got fixed in an update and didn't bother me too much. What did bother me was when I started installing my games.
I play a ton of games, I have Steam, Diablo III (which Apple during their keynote said is compatible with the retina display resolution and worked with Apple on making it so), WoW and others. Anytime I play any game, it pretty much crashes and I have not been able to find a single solution.
I have tried disabling graphics switching, installing 3rd party programs to disable graphics switching and uninstalling them again, using an external monitor and the built in retina display, verifying/repairing permissions, setting a cap on the FPS in a game as to not make my laptop hot at all (even crashed with a 30 FPS cap), re-installing OS X Mountain Lion from recovery, resetting the NVRAM...
The computer just locks up, goes into a sound loop (like a record skipping very quickly), and becomes totally unresponsive to anything except a hard reset. On wake, it will always display "Your computer has shut down because of a problem, would you like to open the applications blah blah". Basically asking if I want to start where I left off. It never gives an option to send a report to Apple.
Oh also, it can sometimes crash when it's just remotely warm? For example, when I was re-installing OS X ML from recovery the FIRST time (I did it twice), it crashed mid-installation!
The funny thing is, I have windows 7 installed via Bootcamp. Whenever I play any games on that partition...100% fine. No problems, handles graphics beautifully. Using the OS for anything else such as watching videos, downloading music or movies, using any applications is fine. It just seems to be games (or a very small amount of heat? I'm not sure).
Any suggestions? I'm completely stuck on finding any solutions. My experience with the Apple store has been awful in the past, and going to them with any problem is a last resort for me. In the past, I have been able to solve many problems on my own with enough googling and forum digging.
This, after months, is still unsolvable for me. Thanks for any help you might be able to provide.
15" MacBook Pro Retina Display, Mountain Lion 10.8.2, 2.6 ghz i7.
tl;dr: Macbook crashes everytime I play a game or when it gets warm, I'm not sure, help.

Sorry that no one answered your question the first go-round - sometimes these things just slip by us.
Most people would have probably just recommended taking your machine to your local Apple Store.
Which is what you did - and all is well now, I'm assuming?
Clinton

Can I use Final Cut Studio 2 on the latest macbook pro retina display?

I'm planning on buying the 15" macbook pro retina display and was given Final cut studio 2 from a friend as he woudn`t use it.
is it possible to install this program on the computer at all and successfully use it or can i upgrade to the newest version?

Studio 2? FCP 6? No. Sorry, won't even install. It's 8 year old software...and Apple no longer supports it.
The latest version, FCP-X...costs $299. There is no upgrade cost. But once you buy it, every single update after that is free...given the history of past updates. Note...it's very different from FCP 6. Completely different app.

HDMI failure on MacBook Pro Retina Display

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