HDMI into Amp not Working and & Picture Quality Is...

Hello all,
I'm a first time user of the BT Vision+ service and got it all hooked up today. My kit is a Samsung UE55D8000 with Onkyo HTX22HDX amplifier.
Over the years I've had multiple Virgin V+ boxes, Xbox's, Playstation's and PC's plugged into my amp without any problems but the Vision+ box refuses to work. When I plug in the power on the Vision+ I see an initial light blue screen with a boot count number on the bottom left and then it goes blank and I get a no signal message on screen. When I plug the HDMI cable directly into the TV I get a working picture.
I've tried resetting all devices, setting picture between 1080 and 720 but all without any luck.
Has anyone else seen this before?
On a side note, so far I'm not that impressed with the picture quality. Even the freeview HD channels come out noticably worse from the Vision+ box then when I just use my builtin freeview HD. Having moved from Virgin HD, I can see the BT Sports HD channels suffer the same fate with noticale artifacting.

1. Yes - The Vision 2.0 HDMI output does carry 5.1 surround sound when available and should work with any A/V amp. 5.1 is available on some Extra TV channels and we hope to enable more channels for 5.1 soon. The on-screen TV Guide indicates which programmes carry 5.1 surround sound.
2. Freeview HD channels are delivered via Multicast across the broadband network as the box has a DVB-T tuner and not DVB-T2 which is required to receive HD broadcasts in the UK. (Although customers in Norther Ireland can actually receive some HD broadcasts from Eire via DVB-T).
The HD picture quality on the multicast Extra TV channels is generally regarded as excellent and as good as, if not better than, other HD services in the UK as BT use very good video encoders and a high bit-rate.
BT TV Expert
I am a BT Employee and an expert on TV queries. I am here to give advice primarily on the BT Vision+ box. Go Here for more info.
If my post has been helpful, please click on the Ratings star on the left-hand side of the post.

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HDMI into Amp not Working and & Picture Quality Is...

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