HDMI Only sound option after windows 7 reinstall

My windows 7 install became corrupt in some way and would not let me install, so I reinstalled it. I downloaded all the drivers and windows updates that I have the several other times I've reinstalled windows. Since the reinstall, the only audio device thats been available is the HDMI output. It is the only option in the sound section of the control panel. Everything is hooked up properly and I have tried several different drivers. I have a 5.1 surround system hooked up.
My computer is the Hp Pavilion m8100y. The only driver available for this computer on the HP website is a lightscribe update, no sound drivers, or anything else for that matter. I tried drivers from several other sites but they either didn't work, said they weren't compatible with this version of windows, or that they were not compatable with the hardware. The sound worked perfectly until the reinstall.

I had already tried that one twice, and just did again. HDMI is stil the only option. When I look at the list of hardware on my computer, theres 2 High Definition Audio Controllers, 4 NVIDIA High Definition Audio (which I assume come from my gfx card), and the Realtek High Definition Audio. I don't now if this information helps at all, but those are the various audio devices my computer says are installed, and they all say working properly and that their drivers are up to date.
I had the windows 8 consumer preview installed on a different HDD, and up until windows 7 was finished installing on this one, the audio continued to work on windows 8. Since it finished installing, I also have not been able to access the HDD with windows 8 through windows explorer (it just doesn't show up) and when I try to boot it from the BIOS boot menu, it just loads this HDD with windows 7.

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I am using an Envy TouchSmart 15 and I have just run an update of Windows 8.1 based on the system auto update (it ran 5 updates). Prior to the update, I used a 27" monitor as the main screen and this was connected via the HDMI port. Right after the update, the system doesn't seem to recognise the HDMI port anymore and it goes back to using the Envy laptop screen as the main screen. I changed the HDMI cable but it made no difference. I subsequently connected another laptop to the 27" monitor via HDMI and it worked fine. So it appears both the monitor and the HDMI cable are fine. Please can you help ?

Hey yawbus,
I would first like to welcome you to the HP Forums!
Thank you for sharing the troubleshooting steps that you have done already, and I will say you are correct that the issue is not with the HDMI Cable, or the 27" monitor. From what you have described in your post, it does sound as though the issue is with the drivers, possibly a conflict.
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Now once the computer has restarted, you will need to install any updates that are available for both HP, and Windows. You can install both of these through the HP Support Assistant. I have included the document 'Using HP Support Assistant (Windows 8)'. Scroll down the page about halfway, and you should see an option for Updates and tune-ups. Please follow the options for HP updates, and Windows updates.
If you are still experiencing the same issue after the above troubleshooting steps, please let me know the full model number of your Envy TouchSmart 15. I have included the document 'Guide to finding your product number'. As well, please confirm the current version of Windows that you are running. If you need assistance in finding the version, I have included the document 'Which Windows operating system am I running?'.
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I apologize if this has already been answered a number of times. I have spent some time already searching for an answer.
My desktop computer's internal hard drive required a Windows XP SP3 reinstall, and thus reformat. I have a copy of the My Music\iTunes folder on an external hard drive (the music media is inside that folder as well). When I downloaded and reinstalled iTunes on my newly restored computer, it of course came in fresh and blank. Because I still don't have a firm grasp of all the syncing rules and scenarios, I thought that connecting my iPad 3 and iPod Touch 3 to iTunes would restore everything contained on those devices into iTunes, but it did not.
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"The devices see the reformatted drive as a different computer and that is the default warning when you attempt to sync to another computer."
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# Hello Everyone,
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' Rognarok,
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Hi,
I have problem and it is very frustrating.
My configuration
Mac Pro 1.1 2x2.66
RAM 5 GB
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Bay2 250GB (install Windows 7 Ultimate 64bit)
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hi there,
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Message was edited by: iSkO

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Product name: HP ENVY m6 Notebook PC
Product number: C2C18EA#ABU
Windows 8 64-bit
This question was solved.
View Solution.

Hello everyone,
I understand you are all experiencing your computer audio not working, likely due to a Windows Update. I created a troubleshooting guide on how to resolve the issue: Audio does not Work after a Certain Period of Time
Please provide your results and feedback. Thanks!
Mario
I worked on behalf of HP.

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If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then read http://support.apple.com/kb/ts1591 for troubleshooting steps.

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HDMI Only sound option after windows 7 reinstall

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