HDX 18T-1200CT​O can not run on battery power alone, but runs on AC fine

I recently acquired a HP HDX X18T-1200 CTO, with 2.53GHz P8700 processor and 8GB memory. Everything appears to run fine as long as it is on AC power. As soon as I remove the power cable it will go into the power on reset, and will continue loop on power reset cycle.
I tried to remove the two hard drives but that won't change the situation. 
I tried to boot up the PC using CDROM and it behaved the same way. Runs fine with AC, but immediately go to reset once the AC adapter power cord is removed.
BIOS Memory diagnostic and hard drive diagnostic test ran fine.
BIOS is upgraded from F.31 to F.34 (no change in behavior).
Thanks for helping!

Hi there @ehuang99 
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are having trouble with power when running on your battery. I am happy to assist you with this. Since the unit runs well with the AC power connected,  you have to check and be sure the battery is charging correctly, or if there is perhaps a bad or intermittent contact for the battery. Check through these pages and see if anything is applicable. Also make note of any error messages, LED flash patterns, that sort of thing. Let me know what you see.
AC Adapter Battery Charging Indicator LED Does Not Display Immediately When Plugged In
Battery Charging Is Not Indicated in Vista or Charging LED Does Not Turn On
Improving Battery Performance (Windows 8, 7, Vista)
Also you can try these, but I expect the problem is more the power stage for the battery.
Computer Does not Start (Windows 7, Vista, XP)
The Computer Restarts Unexpectedly (Windows Vista)
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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