Head Phone

my laptop model no.,isavilin dm4
2week before i got this 
the problem is When i connect the head phone in the jack its automaticaly not working 
i go to volume control panel and change some setings then it will work properly
this problem is first time connecting when i login my laptop
And also lap top speekar sound is very low compare with head phone

Hello Domokos, 
Thank you for your message. If the model that you currently own is a MDRRF970R, you can purchase the ear pads online or over the phone using the following information :
Part number for the EAR PAD : 319884701 
https://servicesales.sel.sony.com/ecom/accessories/web/productSearch.do
or  use the phone support at 1-800-488-SONY (7669)
If my post answers your question, please mark it as "Accept as Solution."

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