Headaches with my new base station.

My new Airport Extreme 802.11N is being very strange. I need help. I've wasted 6 hours on it!!:)
To start with. My ISP requires a pppoe connection. So, with the new base station I plugged directly into the wan port from there access point (a poe injector that goes to the wireless antenna)
I set up the PPPOE settings through the automated wizard and have it on share a single IP address. It connects to the server and the time box comes up in my menu bar with how long it has been connected. Try going somewhere and it just says connecting and never goes anywhere. Any suggestions?
At this time the airport is in bridge mode, I can log in and internet works fine. LAN works fine. Problem. Only one computer at a time can log directly online. I need everyone connected.
I really need some help!! I would think that if it works in bridge mode. I should theoretically be able to then switch that to share the connection and everyone could use it? I'm stumped:(

I am here for the very same reason! We have spent way too much time on this thing!
I had it backing up yesterday and now Time Machine says it has nowhere to back up and wont configure the settings!
I am way beyond frustrated.

Similar Messages

Utility doesn't 'see' new base station...hardward problem??

I just 'upgraded' to the 802.11n Extreme and the amber light flashes but when I open the utility (updated, yes) it simply doesn't SHOW my new base station. Its not my DSL, my ethernet cable, etc., because when I simply switch the ethernet cable back to my 'old' 802.11g Extreme it pops right up on my utility list of available airports! ONLY variable is the new airport. Have unplugged several times.
Do I have defective HARDWARE?
Greg

I ran into a similar problem with a friend's new AEBSn. He couldn't connect to it wirelessly nor wired. To make sure that's his AEBSn was not at fault, I brought my MacBook and tried to connect to it. No luck in wirelessly connecting to the AEBSn. Same thing went with trying with ethernet attached. I changed my Network Preferences to "Automatic" and it finally worked.
So, make sure that your Mac is set to "Automatic" in Network Preferences.
Hopefully that helps.
--->Robert
8-)

What do I do with my old base station?

I am getting the new base station so I can have network storage - at the moment I have the current base station. What should I do with the old base station when I get the new one? Is there some way I can use it? Is it possible to use it to boost the signal in my home (which is a little erratic from time to time when using Airtunes with my airport expresses)?

Currently it looks like the new AirPort Extreme base station (AEBS) does not support WDS so your only option is to use Ethernet to link the 2 base stations to extend the wireless network. Of course any devices connected to your old AEBS would be limited to 802.11g speeds.

Can I set up a WDS network with two main base stations?

I have an AEBS in the main part of the house and a time capsule in the office in the back of the house, currently with one internet connection (it's cable modem) into to the AEBS. I have tried to use relays (two airport expresses) in a WDS to have the internet connection reach the time capsule, but unfortunately the distance is too great and it won't make it.
I can move the internet connection and AEBS into the middle of the house and everything would be fine (one internet connection into the house, no need for relays to reach the time capsule), but this requires rewiring the cable connection and adding a power outlet, which seems like a lot of work.
My other option is to simply have another internet connection hardwired into the office. This would be using the same cable that comes into the house and is split outside. If I go this route--my question is--can I get the time capsule and the AEBS be on the same WDS network (same name, same passwords?), or will I have two separate networks in the house? If it is the former--how do I set it up? Can I have a WDS with two main base stations? Or is there an easier route?
Thanks the help and advice...

My other option is to simply have another internet connection hardwired into the office. This would be using the same cable that comes into the house and is split outside. If I go this route--my question is--can I get the time capsule and the AEBS be on the same WDS network (same name, same passwords?), or will I have two separate networks in the house? If it is the former--how do I set it up? Can I have a WDS with two main base stations? Or is there an easier route?
Just run the Ethernet cable from one of the LAN ports on the AEBS to the WAN port on the Time Capsule. Configure the Time Capsule to operate as a bridge.
You do not use WDS when they are wired together.
Then configure the AEBS and Time Capsule to use the same SSID, wireless encryption type/level/password. Have them operate on different channels as far apart as possible.

I have an airport extreme attached to cable, then one airport express to extend the range. when i try to add an additional airport express to extend range in another area of house, can't get it to work. unility says it has found a new base station

i have an airport extreme attached to cable, then one airport express to extend the range. when i try to add an additional airport express to extend range in another area of house, can't get it to work. utility says it has found a new base station and asks if i want to use it. if i click yes, then the old setup is disabled.

Ok, thanks for clarifying which models you have. Please see the following Apple Support article on how to configure these older base stations for a Wireless Distribution System (WDS).

I lost my connection with my AirPort Base Station when I upgraded to the OS Maverick. How can I get my system to recognize the base station again?

I lost my connection with my AirPort Base Station when I upgraded to the OS Maverick. I can still see the Internet, but the Time Machine cannot backup now because it cannot locate the AirPort base station. How can I resolve this issue?
Steps already taken with zero success:
1. Restarted the AirPort Base Station multiple times.
2. Restarted the Mac Pro multiple times.
3. Looked online for AirPort update for 6.3.2 version.
Other Apple products in my house can still see the AirPort Base Station, however my Mac Pro and Mac Book Pro cannot.
Please advise.

That information helps. If you want to use one of the SmartStor's disks as a repository for sharing your iTunes Library, then do not configure that disk as a RAID. Format it with Disk Utility using the Erase tab. Mac OS Extended (Journaled) is the correct choice.
Connect it to your Time Capsule, then use AirPort Utility to configure access requirements for sharing it on your network. It should appear as a shared volume in the Finder, available to all your Macs as you thought it should.
I also thought maybe the extra HD space would be added to the existing Airport Disk. It isn't.
Correct. There is no way to do that. The only way to increase the capacity of a Time Capsule's hard disk is to replace the Time Capsule (or its disk, if you are amenable to disassembling it) with a larger capacity model.
If you also want to use the SmartStor as a RAID, that is another story, and you should probably attack that problem separately.

IMac doesn't detect the base station correctly (with new base station)

I have a brand new Airport Express. I'm trying to connect to my iMac G5. Everything works fine in the start up with getting the green light on the Express base station. But, my iMac doesn't "connect" with the base station.
I try the "Airport Setup Assistant" and get a window that says "No new Airport networks were found."
I look at the "pie" at the top of the iMac screen. It has the white and black stripes on it. I click it and find "Apple Network e3fec9" and select it. The signal level shown has all blue buttons. That window also reports "Status: Connected to 'Apple Network e3fec9'" and "Base Station ID:00:19:E3:E3:FE:C9". That's what makes me think that my problem must be in the iMac and not the base station.
I had also tried my Dell laptop (from work) and found that it found the internet network. It detected the "local host" and "Apple Network" and the signal strength was very good (~90% or so). The only problem was that the laptop thought it needed to recreate an IP address before it could connect to the internet. I didn't do that, since I saw it was detecting the network.
Please help. Why should this be so hard?
iMac Mac OS X (10.4.9) none

I'm confused. You say you're connected to "Apple Network e3fec9", and you're having trouble connecting your iMac? It sounds like you've managed to connect to your Airport Base Station.
Have you configured the Internet settings for the base station? Try this:
1. Launch Airport Admin Utility (in /Applications/Utilities/) select "Apple Network e3fec9" and click Configure.
2. Under the Airport tab, give the base station a name, click the Base Station Options… button, and make sure Enable Ethernet Port is checked.
3. Select Create a Wireless Network (Home Router) if it isn't already selected, give your network a name, and check Create a closed network
4.Click the Wireless Security button and set it to WPA Personal, and enter a password.
5. Under the Internet tab, set Connect Using: to Ethernet, and in the Configure dropdown, select Using DHCP
6. Click the Access Control tab and click the plus button on the right side of the window. In the panel that pops up, click the This Computer button.
7. Click Update
I'm hoping it's something simple, like Enable Ethernet Port wasn't checked or something, and not something more serious.
Hope it helps.
Rob
17 iMac G5 Mac OS X (10.4.2)
17 iMac G5 Mac OS X (10.4.2)
17 iMac G5 Mac OS X (10.4.2)
17 iMac G5 Mac OS X (10.4.2)

Trouble with Extreme N base station and Express station wireless

Upgraded extreme base station with new extreme "N" base station. Currently have the extreme "N" base station connected to cable modem on 2nd floor. I have wired the house to have the demarc on the 2nd floor. I purchased the express base station to be placed on 1st floor to extend the wireless range from the extreme "N" base station.
Prior to this setup, I had a wired bridge on the 1st floor to the main router on the 2nd floor. I was able to connect all wireless connections to the bridge where there was weak signal to the main router on 2nd floor.
The trouble I am having is that whether I have the express base connected or not. My signal is near the same as having only the main base station on 2nd floor. I can be seated right next to the express on the 1st floor and have only 1-2 bars on the signal.
I have updated and running the latest utilities for the airports. I have also been seeing the same trouble with other Mac's and PC's.
Also, I have been noticing the extreme "N" base station blinking amber when no Mac's or PC's are accessing the network or even when they are.
So, even when both the extreme and express have solid green LED, I still have the problem.
I am not sure if I am setting up this incorrectly or if I have hit a brickwall with this setup in my house.
Could I hard wire the express from the extreme from the second floor as I did with the bridge I use to have? I am not sure if the express would work as a wired bridge.
Just appears to be performing less then my prior PC networking products.
Thanks everyone...hope to get some insight. I have read all the prior discussions and still not getting good results.

Tesserax....Thanks for the quick clarification on using the expresss as a wired bridge. I did avert back to a wired bridge now using all apple products. I was trying to get away with reusing the hard wire from the base station since I was running out of ports on the base station. {Apple has to be difficult with only having 3 ethernet ports.}
So I had to run a linksys switch off the extreme "N" base station.
Thanks again..
Guess I have to live with the quirks...

OS 10.4 with latest AE base station?

Good evening.
The latest AE base station lists OS compatabilty as 10.5 and 10.6.
How about 10.4 ?
Or do I need to go back a few "generations" of AE base station (like A1143)?
Thanks for your time!

You will need to use Leopard 10.5.7 or higher, or Snow Leopard with the new versions of the AirPort Extreme because AirPort Utility 5.5.3 is required to configure the newer versions.
If you can locate an A1143 version, you can use 10.4.x or higher to configure the device using AirPort Utility 5.4.2.

Printing wirelessly to MacBook Pro with Airport Extreme Base Station

I have an Airport Extreme Base Station that I used to use wirelessly until I got Verizon Fios. The Fios technicians said the base station couldn't be used and so it's been sitting unused for a few months. However, I really, really miss printing wirelessly, and was wondering if it was possible to use the Airport Extreme Base Station ONLY to print wirelessly, and not connect it any way to my internet (I don't want to mess with any of the fios stuff at all).
If it's not possible, is there any other way to print wirelessly without purchasing another product or special printer. I have a HP c4480 printer.
Thanks!

If your printer has a USB cable the easy way to go about this in my opinion is to plug that USB cable into your Extreme base station. I have the Extreme ABS that looks like a flying saucer. I plug the usb cable into the port that has the symbol that doe NOT look like this <--> rather it looks like a Saguaro cactus.
My computer then sends print documents to the Extreme via WiFi and then Extreme sends them to the printer via the USB cable.
If your Airport status is not showing in the Mac's menubar go to system Prefs/Network/Airport and check a little box so it will show up in the menu bar.
Now if your Extreme is plugged in the wall and powered up your Mac should be able to find it. Click on that menubar item for Airport and scroll down and select your Airport Extreme. I don't know for sure what its name will be. It should still be the same as it used to be when you used it last.
Now try printing a simple document. In the print dialog window you should be able to select what printer you want to use. If your new Extreme printer is listed select it. You may need to click on Print & Fax and figure out how to select it from there, and choose it to be the new default printer.
I think this info will do the job. Whenever you want to print you have to go to the Airport icon in the menubar and change your airport connection from your Verizon stuff to your Extreme. Then of course you have to change back when you are done. That is why it would be great to toss the Verizon WiFi radio out the window and just plug your Verizon modem into your Extreme WiFi radio transceiver (router). But I understand you cannot deal with that at this time.
If this does not do the job, if I have missed something, I will bet you 5 bucks that you can still figure it out if you just look at any error messages and/or look at the Print&Fax prefs and the Print dialog windows etc. and see what I may have missed. Maybe you have to go to SystemPrefs/Sharing and allow your printer to be shared. I don't think so. The way I figure any of this stuff out is to just look at stuff and think and try things and see what happens.
Your Verizon setup should be something like this.... a cable comes into your house and goes to a 'modem'. From there and ethernet cable (CAT-5 cable) goes from that modem to your Verizon router (WiFi radio transceiver).
As for getting rid of the Verizon router, when you are ready to give it a go, simply unplug the ethernet cable (it has a plug on the end that looks like the kind of plug that telephones use to plug into the wall, except it is a bit wider, but still has that same kind of snap-lock tab) that comes from the Verizon modem (the modem has the heavy round cable and probably many blinking lights) and plug it into the Extreme. Mine has an icon on the Extreme that is many dots in a circular pattern.
At this point you may have to unplug the Verizon modem form the wall AC power and the Extreme also. Then plug them back in, wait a minute, go to your Airport icon on your Mac menubar, Select Extreme and start surfing the web.
It really is that simple with a Mac. Maybe Verizon has found a way to make things difficult but my guess is no. Any password should be taken care of in your Airport Setup Utility program. It should be the same password(s) as you used before when you used your Extreme.

Bridging network with AP Extreme base station and AP Express

OK, here's the deal. I have an Airport Extreme Base Station on a WPA2 Personal network. Works great except that I want to boost the signal to the rest of the house. So, I bought an Airport Express. Airport Utility picks up both devices; but when I select the new Express to configure it, I get a msg asking to confirm that I want to switch networks. Well, I don't. I want to expand the network I have. Last night I did click "yes" and it was a disaster as I lost the Extreme altogether and the Express couldn't pick up a signal because - obviously - it wasn't connected to the ethernet cable as the base station, and also because (I think) the base station is configured to hide my SSID. I ended up working backwards and got the Extreme back to normal and put the Express back in its box until someone can tell me how to do this. I know Apple says it's easy; but it's a challenge for me. HELP!

A few things:
1. Please don't configure your base station to "hide its SSID". Doing this is absolutely useless as a security method. It will on the other hand complicate setup of your network, as well as the diagnosis of problems when they arise.
2. You must allow the Airport Utility to switch networks during the process. What is happening is that the Airport Utility must temporarily switch your Mac's wireless network connection from your existing base station to the wireless network created by your unconfigured Airport Express in order to communicate with and configure that Airport Express. After the Airport Express configuration is complete - if your Mac doesn't automatically switch your Mac's wireless network connection back again then just do so manually from the MacOS Airport menu.
3. To get a better understanding of what you are doing, start reading at page 42 of Apple's manual "Designing Airport Networks" found at:
http://manuals.info.apple.com/en/DesigningAirPort_Networks_Using_AirPortUtility.pdf

Airport Admin Utility v4 with older Airport base station

I'm trying to reconfigure my Airport network and AP Admin Utility v4.2 sees my base station but cannot access it. The network works fine as it is, but I can't change it. Is there an issue of the newer software with the older hardware?

Stephen:
1. if you have an older Snow or Graphite Base Station, you can only use the Airport Express as a client to the existing wireless network. This means you can stream iTunes to it, and print to a printer cabled to it. You cannot use the Airport Express as a "wireless to wired" bridge.
2. since you now seem to be "stuck" - I suggest you unplug the Airport Express from power and ignore it for now. Get your original wireless network setup working again. Then hard reset the Airport Express, run the Airport Setup Assistant, and use its guidance to configure the Airport Express to join the existing wireless network created by your older Base Station.
2. the unofficial list of compatible printers is found at:
http://www.efelix.co.uk/tech/1013.html

Communication errors with airport extreme base station

Please help.
I am able to surf the internet wirelessly on my two macs via my Airport Extreme Base Station. However I am unable to print wirelessly via my new HP printer connected to the USB port on the base station.
More worryingly I am unable to use Airport Admin Utility, Airport Set-Up Assistant or Airport Firmware Updater. Whenever I try to use one of these applications they experience errors communicating with the base station. I wonder if this is related to the printer problem?
I have performed soft and hard resets on the base station in addition to removing the power cord - none have been sucessful.
Can anyone please help me.

I may have a solution. I recently upgraded from an ibook to a macbook pro, and had the apple store "migrate" my files, etc., from one to the other. Got it home, everything's fine, airport conects, no problem. Go to print, can't print, decide to run Airport Setup Assistant to reconfigure (why not ?) and, lo. when it gets to "Network Configuation," I get : "An Error Occured while trying to communicate with this base station." Try all the usual tricks, including hard restart (internet connection is fine throughout), but the set-up assistant couldn't get past that point. Talked to apple support, we ran through all the options. He did suggest wiping the network preferences for airport off the harddrive and starting over, but since I had a good internet connection, I decided to wait.
So here's the thing: I got on Airport Administrative Utitity, clicked "Configure," and then "Network." I know next to zip about advanced options, but I decided to click "Distribute IP Adress" And under "Airport Client Computers" selected "share a single address." I left everything else alone. It reset to to the new options, and then, out of curiosity, I opened up set-up assistant, and TA-DA, I got past the screen I was stuck on, and when the next asked me if I wanted to keep all the same settings, I said yes. I kept selecting "Keep/yes", and then saved or okayed the changes. I then got a message that it would restart base station, I was also configured to print (my printer hp laser 1320 was plugged into the base station for all this), and, yes, it does now print.
I don't know if this is the hard way of doing something that I could have done more easily, and/or if even though I had an internet connection, the base station or the set up was still looking for the ibook. I'm sorry for such a long reply, but wanted to include all the steps I took and the exact situation. Does anyone know if I've endangered my security by checkig the "Distribute IP option ?" This is a home computer. Good Luck and hope this helps someone

Printer that works with Airport Extreme Base Station

Hi. We are very new to Macs (2 weeks). Have a Mac Book and AEBS. Both work fine. Our HP printers, however, only work if connected directly to the Mac Book. I'm informed that we need to get a printer that works with the AEBS if we wish to have wireless printing. If anyone can recommend a printer that works with AEBS, we'd be grateful. Thanks.

Hello Jungle-cat. Welcome to the Apple Discussions!
Check out the following iFelix site to see which printers are known to work (not not) with the new 802.11n AirPort Extreme Base Station (AEBSn).

Networking with AirPort Extreme Base Station

I am connected to the Internet with an SBC dsl modem, which I have had for a couple of years with few problems. However, I have been having issues networking my Mac G5, 1.8 Mhz machine since I purchased it some time ago.
In the beginning (before the Mac or -- BM as I like to call it) I was using a D-Link DI-614+ router and running a desktop PC and a laptop PC wirelessly with success. Then I bought my Mac (which I dearly love) and introduced it into my wireless network. At first it seemed to work OK. Gradually and occassionally it would lock up while trying to access an Internet site. Often the problem was resolved by rebooting the DSL modem, the D-Link router and all the computers. This would give me up to several days with no problems, but then things would rapidly deteriorate and I would have connection problems again.
I thought that if I bought an Airport Extreme base station, that would solve the problems but again, at first things were fine, then rapidly went downhill. I have worked exensively with SBC dsl techs and we have determined that the problem is not with the SBC network or with their dsl modem.
As it stands now I only get a maximum of a couple of hours of time before the slowing down of the network begins. Some of the error messages I get seem to indicate that there is a problem with the distribution of IP addresses. TCP/IP is set to use DHCP, and I connect by setting PPPoE to my SBC connections settings. "Connect using PPPoE" is unchecked. Location is currently "Automatic" although I have used the connection assistant a number of times in an attempt to get the system up and running.
I have the same problems in interconnecting the Mac with the two PCs that are on my system. In fact this is even more erratic than connecting to the Internet.
I have spent many hours with my limited knowledge of these things trying to resolve these issues but have had no success. I have scoured .Mac and other Internet sources and cannot find any specific solution to this problem. I am at a real loss as to where to go next. I am hoping someone here can help or point me in a direction where I might find a solution.
Thanks,
Don
Power Mac G5 Mac OS X (10.4.7)

Thank you very much for your response. Yes, the Mac is set to use PPPoE and the SBC information is stored there.
Just to clean things up, I removed the PPPoE configuration on the Mac and left it unchecked.
Here is other information about how the system is set up.
Note: + means item is checked, - means item is unchecked
Apple Base Station V5.7
WAN Ethernet Port: Automatic (Default)
+Enable SNMP Access
+Enable Remote Configuration
-Enable Default Host at
+Enable Remote Printer Access
-Enable NAT Port Mapping Protocol
Internet:
Connect Using: PPP over Ethernet (PPPoE)
+always stay connected
Network:
+Distribute IP addresses
Airport client computers:
+Share a single IP address (using DHCP and NAT)
((Use 10.0.1.1 addressing))
Power Mac G5 Mac OS X (10.4.7)

Headaches with my new base station.

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