Header and Footer Not Displayed

I have created an rtf template and have a header and footer sections, but they are defined within the body with tags, e.g., <?template:header?> and <?end template?>. In the header section, for example, I then call <?call:header?> to display the header. When I preview the data in PDF from BI bublisher, everything is just fine. But, when I then register the template in Oracle Applications and run it as a concurrent program, the header and footer are not displayed at all in PDF output. It's as if the header and footer are totally being ignored. I even tried just putting plain text in the header and footer in the rtf template, but it's still being ignored. What could be the issue? I also tried increasing the header and footer margin area thinking that perhaps there's too much to display and I'm not giving enough space, but this didn't seem to help either. I'm working in a different instance as I have switched job. I have worked on other rtf templates and have integrated into Oracle Applications, but never run into this issue before. I've always been able to display header and footer. Could I need a patch of some sort or am I missing some setups that I'm not aware of?

Have you verified that the XML/BI publisher version that the server is running is the same version as what you are running on the desktop? Not sure if this will make a difference, but worth a check.
If they are the same, can you post the tags you are using exactly as they appear in your template?

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Message was edited by: Makesh

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