Heading 3 Style Bookmarks not jumping to correct topics with Acrobat X

Hi,
When creating a PDF from Word, the Heading 3 style (native to Word) is creating Bookmarks that jump to the Copyright Page of the document (Page 1 per the Properties dialog box).
I checked the Word file for something suspicious, but didn't see anything.
Wondering if anyone has come across this with Acrobax X. I have the latest patch.

Some partial answers to some of my questions:
They were conveniently all in one menu, and it's very easy to tell someone, "Go to the menu bar and choose Advanced > Print Production > Output Preview."
But in Acrobat X, by default these choices aren't visible. It appears necessary to click Tools, which dramatically reduces the document width available), Print Production, and then choose from the Panel.
Since this user interface isn't standard, it's harder to describe to new users, and keeping Tools open wastes a lot of screen space.
It doesn't address the real estate issue, but at least one can describe to users they should View > Tools > Print Production and then deal with the subsequent tools pane that appears and therein click Output Preview.
Another concern is the new interface seems to have destroyed the discoverability of keyboard shortcuts. For instance, in Acrobat 9, Document > Delete Pages was clearly bound to Command-Shift-D.But in Acrobat 10, how are you supposed to find the keybinding? It is not even in the tooltip
In fact, it doesn't seem to be in the help under Keyboard shortcuts, or anywhere else in the help that I could find!
OK
in the "Page Thumbnails" "Navigation Pane" (formerly"Pages"; still F4) the right-click context menu has these shortcuts. As does what I guess is the "options" menu (analagous to a "flyout" menu but its in the upper-left of the pane rather than the upper-right).  This isn't all that great since every icon leading to a functino should show the same keyboard binding, but it's nice to know it is somewhere...
More later.

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