Headphone jack iMac 2012

I have a 21" 2012 iMac, and have experiencing problems with the headphone jack ever since the second week of buying it ( about 1.5 months ago).
When I insert a headphone jack into the socket, the head phones, for the most part, will not pay sound. The speaker icon in the top right, changes from a black feature to grey, as if the headphones are not connected.
Sometimes sound will play, but only briefly; mostly the icon will apear as disconnected.
The inbuilt computer speakers do work.
It is not a problem with the headphones, I have tried a number of pairs and all experience this problem.
It is not that I am not inserting the jack fully, I am and I hear the click.
I have been to System preferences and in the output box, it says that the selected device has no output controls.
Is this a software problem, or hardware?
It did work for the first week, and does occasionally work, but only temporally.
Any advice would be graftuly recieved!

Hello, I hear that jack is prone to problems, but...
Long shot, but...
Open Audio Midi Setup in Applications>Utilities, see the input & output options & KHz setting there, some things will change it for their own use, then not set it back

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