Headphone jack issue solved... ma

I am on my second zen micro, and guess what? Headphone jack!<SPAN> I was preparing to return it to my local retailer when the ups guy came with my wired remote that I had ordered when I was on my first micro.<SPAN> I decided to try it out just for the hell of it and headphone jack!<SPAN> But wait a minute, what are the odds that the jack on the remote would be defecti've in exactly the same way as the unit itself? Does Malaysia and its many, many solderers have an irrational hatred of headphone jack circuitry no matter what the device?<SPAN> Turns out (at least in my case) no.<SPAN> This is a headphone issue, folks, not a headphone jack issue.<SPAN> What is counter-intuiti've about this is that we all know what headphones do when they fail:<SPAN> either the left or right earbud goes out intermittently in crackly fashion when the wire just above the plug is disturbed, or sometimes just below the earbud itself?the usual wear points.<SPAN> But this failure is different, is it not?<SPAN> There are no crackles. Instead, one channel (not earbud) will fail.<SPAN> In other words, the left channel, for example, will come through both earbuds, so that if you are listening to a Beatles song, you will hear John, Ringo and George playing away, but not Paul singing.<SPAN> But since Paul comes and goes when you wiggle the base of the headphones back and forth in the jack, the assumption is is that the jack is wiggling loose of its contact points.<SPAN> But what really seems to be happening is that an ill-fitting headphone male is wobbling around in its female jack counterpart.<SPAN> I tried two different headphones and was unable to reproduce this failure, while I heard the problem instantly when I plugged my creative headphones into my home stereo.<SPAN>
This brings me back to creative.<SPAN> If I am right, Creative may have dodged a bullet, or maybe the knew this all along and saw fit not to tell us, as is their way.<SPAN> I did, however, purchase a unit that includes headphones? that don?t work.<SPAN> What if instead of me sending back a second unit, I send you a pair of broken headphones and you send me a pair of non-Creative headphones?<SPAN> Or a coupon for something another pair of headphones?<SPAN> Sounds like a win-win, as they say.

I fail to see how it would be in Creative's interest to not replace a pair of headphones rather than an entire player.Message Edited by SSR on 07-8-2005 02:06 PM

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