Headphone/Microphone jack doesn't work at all

Hi,
I have a fairly new toshiba satellite C50-B
My part number is: PSCLGU-00G03Q
I tried headphones for the first time the other day and it appears my headphone jack doesn't work. My laptop speakers work just fine, as well as my laptop mic, however no headset I plug into my headphone/microphone jack works. Right next to it is a single USB port which doesn't work either, I am hoping to hit two birds with one stone... The USB just gives an error with anything I plug into it. My other two work fine.
Any help will be much appreciated. Thank you very much.

I'd recommend calling customer support as soon as possible.
- Peter

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