Headphone opening is jammed (and it's not fluff)

My headphones won't go in.  I have tried cleaning the opening and there's definitely nothing there.  There's something very hard as something has jammed.  Any ideas?  I have tried to book with the genius bar but they are really busy.

Make an appointment at the genius bar. Trying to fix it yourself may do more damage and could void your warranty and/or forfeit your right to an out of warranty replacement.

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