Headphones and Internal speaker playing at the same time. PROBLEM

Whenever I go to listen to my month old 5th gen. ipod, the noise coming from the headphones is tiny and barely abe to be heard, and for some reason the internal speaker plays louder. I've tried different headphones and I've tried pushing it in all the way, and nothing has worked. I NEED HELP.

http://discussions.apple.com/thread.jspa?threadID=2335399&tstart=0

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